Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Where can I get a mens tall scrub top at? I am 6'6" tall and wear a 3xl tall shirt. Trying to find these nursing uniforms is unbelievable. Thanks

Answer

Thanks for your inquiry,

Sorry to hear your having such a hard time finding scrubs to fit. We carry scrub shirts with the  measurements below.To view pictures of these scrubs please reference the link below. If you have any other questions or concerns please call us toll free @ 877-706-4480

Scrub tops

Chest:  54"-56"
Waist:  48"-50"
Hip: 54"-56"
Neck:  19"-19.5"

Respectfully,

Date Posted:
7/16/2005 7:43:35 PM

Question
Are the various sets of lead wires of equal quality, and is the only difference the length?What I need are leads that are about 24" in length(one female receptacle that plugs into the tens unit and has 2 male pins to plug into electrodes. Could you provide the proper part number, please?

Answer

Dear Ms. Silverzweig:

Thank you for your inquiry.  Lead wires do vary by quality as well as by brand name.  If you could provide us with the model/manufacturer of TENS unit you current have, we will be happy to recommend the appropriate lead wires.

Please email or call us to free at 877-706-4480.

Respectfully,

Date Posted:
7/16/2005 3:28:56 PM

Question
How long are the 011tkMM lead wires (inches)?

Answer

Thanks for your inquiry,

Those particular lead wires are 48" long. If you have any other questions please feel free to call us toll free at 877-706-4480

Respectfully,

Date Posted:
7/16/2005 3:22:53 PM

Question
i need the saleprices in order to know the actual price in dollar.Thanks.

Answer

Please be more specific regarding the items you are interested in acquiring.

Date Posted:
7/16/2005 11:23:48 AM

Question
My friend is a 50 yr old male, recovering from pneumonia and pulmonary failure. He is trached and currently ventilator dependent. His trach collar has caused a pressure ulcer around his trach, and it is very painful and at risk of infection. His caregivers say they don't have a solution to take the pressure off of the deteriorating tissue. Is there a "soft collar" or "gel collar" or any kind of trach equipment designed for this type of situation?

Answer

Thanks for your inquiry,

Unfortunately, we do not carry such items. My advice for you would be to contact a medical professional, for example his doctor and ask if there is a solution to this problem and what he can do to eleviate the pressure around the trach. If you have any other questions or concerns please feel free to contact us toll free at 877-706-4480

Respectfully,

Date Posted:
7/14/2005 5:32:40 PM

Question
Do you have information about 'Needles Injection Sites' which is used for medical purpose? What is the description, application and any other related information about this product?

Answer

Thanks for your inquiry,

Unfortunately, we do not have any charts or information on injection sites. We carry a variety of medical charts such as the skeletol system and nervous system but nothing on injection sites. Sorry we could not help. Good luck in your search. If you have any questions please call us toll free at 877-706-4480

Respectfully,

Date Posted:
7/14/2005 4:36:19 AM

Question
My father in law is handicapped, missing an arm, and cannot do laces on shoes or boots. We have found plenty of shoes with velco closures but cant find any work boots with velcro closures. Since he works on the farm, the shoes just dont cut it. Can you help us?

Answer

Dear Ms. Lundberg:

Thank you for your inquiry.  The following boots come in lace up and velcro.  Please indicate the type of closure at the check out in the comments box or call us toll free at 877-706-4480 to place an order over the phone.

Date Posted:
7/13/2005 4:30:08 PM

Question
I need a chart with different levels of blood sugars and how you feel at differnt levels. eg. 2.0 weak,dizzy etc. 19.2 cold sweats, light headed etc.

Answer

Thanks for your inquiry,

Unfortunately, we do not carry such charts. You should speak with your physician who might have information on where to get those kind of charts. If we can be of any further assistance please call us toll free at 877-706-4480

Respectfully,

Date Posted:
7/11/2005 9:20:59 PM

Question
Do you have any used or new plastic tops that go on the hospital metal bassinets.

Answer

Dear Ms. Baca:

Thank you for your inquiry, but at this time, we do not offer the type of product you are looking for.  If you know the unit's manufacturer you maybe able to contact them directly about the reseller information in your area.  Good luck with your search.

Date Posted:
7/11/2005 10:21:29 AM

Question
I am looking for a pocket sized oxygen kit. (similar to the kit used by divers in emergency diving. I have been suffering from claustrophobia since my accident last year & I am having difficulty travelling in car/trains etc.Your help/advise would be much appreciated.Tommy.

Answer

Dear Mr. Lee:

We do not carry that tipe of product. Please contact a dive shop in your area for the portable oxygen canister.

Respectfully,

Date Posted:
7/10/2005 11:14:33 AM

Question
I have problem with my disc in lumba area. Living on the island cause an inconvenience to travel to mainland for physical treatment. I'm looking for Pelvic Traction Set for home use at reasonable price.Kindly advise the suitable one.thank you very much for your help.amornpan/thailand

Answer

Tanks for your inquiry. We have a  devices that may help you. Please see links below. If you have any other questions or concerns please feel free to contact us toll free at 877-706-4480.

Respectfully,

Exo-Bed Traction Kit

Date Posted:
7/10/2005 4:38:29 AM

Question
How to Import The MEDIS

Answer

For export of medical products we require advance payment via bank wire transfer.  Then we complete the customs information and ship the product to your destination.  Some products may have export restrictions. Hopefully that helps.

Date Posted:
7/10/2005 2:34:04 AM

Question
please can you tell me if is in AU $. TENS-2500 Units With Timer $52.99.THANK YOU, KIND REGARDSEVA

Answer

Dear Eva:

The unit is $71.50 in Australlian dollars.  Shipping to Australia would be approximately $60 Australian dollars as well.

Date Posted:
7/9/2005 10:28:23 PM

Question
will a blanket support work on a hospital bed sense it does not have a box spring to place it between. All instructions that I see tells you to insert it between the matress and box springs

Answer

The Blanket Support can be used for a hospital bed.  It can be inserted between the mattress and the bed frame as well.

 

Date Posted:
7/9/2005 8:51:13 AM

Question
I am looking for wooden exam tables with the non-adjustable cushion top.They have one shelf under the table.

Answer

Thanks for your inquiry,

We do have a table that might suit your needs. See link below. If you need any further assistance or would like to place an order please call us toll free at 877-706-4480

Exam Table with 4" clearance shelf below

Respectfully

Date Posted:
7/8/2005 9:20:07 PM

Question
I have a friend who is looking for help. He needs something to get his wife from the wheelchair to the commode. What can you recommend. Thank you for your help

Answer

Dear Becky:

In order to better assist you, could you please provide us with the following information on your freind's wife:

  1. Height
  2. Weight
  3. Ability to bear any weight on her feet
  4. Is she wheelchair bound or can she move around with assistance

If you'd like to give us a call, we will be happy to recommend products that may work for this particular situation. Please call toll free at 877-706-4480.

Date Posted:
7/8/2005 3:44:00 PM

Question
need a universal traction apparatus; DePuy Cat. No. 7102-00

Answer

Thanks for your inquiry,

We do have overhead traction units and pelvic traction units as well. You were not specific as to which one you needed so see the link below and maybe this will help.

Traction units

Respectfully,

Date Posted:
7/7/2005 1:05:00 PM

Question
I am planning on buying 3 medline premium coats. How much is embroidery (2 lines), how much is shipping, and how much discount would I get as a medical resident.

Answer

Thanks for your inquiry. For two lines of embroidery it will be $9. Shipping on three lab coats would cost around $9.50. On our website we hava a medical professionals discount form that you can fill out and recieve 5% discounts on items purchased. If you have any other question please feel free to call us toll free at 877-706-4480

Respectfully,

Date Posted:
7/7/2005 12:47:26 AM

Question
CAN YOU ORDER A TRUFORM XXX LG SUSPENSORY WITH LEG STRAPS TO BE DROP SHIPPED AND PAID FOR BY CREDIT CARD?

Answer
Is this an item you found on our website.  If so, please provide us with the item number located next to the image of the product.

Date Posted:
7/7/2005 12:00:52 AM

Question
how should insulin be stored?

Answer

You may store insulin for a period of time until the expiry date has been reached. You should not use insulin past the expiry date.

The effective way for you to store insulin is on its side in the refrigerator. The refrigerator should be between 2 and 8 degrees C.

Never freeze the insulin. The bottle of insulin that is being used may be kept out of the refrigerator but must not be exposed to extreme temperatures.

Insulin kept out of the refrigerator must be disgarded after one month.

Date Posted:
7/5/2005 3:06:13 PM

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