Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi,I play socceer 2 times in a week with my friends.I have an ankle problem with my right foot.While playing soccer,it sprains.In every one or two monts.It had been maybe 10 times.the same foot same place.I think there is a ligamental weakness.Can you suggest me an ankle support to wear during match.

Answer

Speaking from experience of over 30 years of playing soccer; may you have hyperextended the ligaments in your ankle.  Ankle support should only be used as a temporary solution to prevent further injury.  Stretching and flexing along with calf raises will build up flexibility and support for your ankles.  You can find many ankle stretching and strengthening exercises online or you can see your favorite chiropractor for diagnosis and recommendations.   As far as this Train Ankle Support is concerned, it should work fine for temporary use.  However, if you start getting numbness in your toes, stop using it and get a larger size to improve blood flow in your foot.

Date Posted:
4/19/2009 1:18:35 PM

Question
I would like to ask you to recomend me some magnifyer for performing schlerotherapy for spider veins.Is it the right choice?

Answer

Any of the following Lighted Flourescent Magnifiers should be acceptable for schlerotherapy procedures.

 

Date Posted:
4/18/2009 9:53:39 PM

Question
I am looking for a lightly used Sony UP-897MD thermal printer for my Logiq e. Do you have any for sale.Thanks.

Answer

Randy,

Unfortunately, we do not currently have any Sony UP 879MD thermal printers available.  We do have other Sony models if you may be interested.  Please feel free to contact me to discuss available options.  Thank you!

Brittany Steffen-Smith
1-877-706-4480 ext 106
brittany@msecompany.net

Date Posted:
4/18/2009 12:01:52 PM

Question
WHICH DISPOSIBLE BOUFFANT CAP IS THE THICKEST AND MOST DURABLE???

Answer

Cathy,

All of our Bouffant Caps are made of a spun bound polypropylene material.  The thickness is the same for all styles.

Date Posted:
4/18/2009 11:57:09 AM

Question
is this shoe a extra depth or super depth? If so how much more depth is in the shoe than a reg shoe?

Answer

Dear Mr. Ulmer:

These shoes come wide and x-wide.  The depth is controlled by the thickness of the soles.

Date Posted:
4/17/2009 1:37:22 PM

Question
we need a petite with back up battery

Answer

Ronnie,

I will be contacting you shortly with pricing for this chair with backup battery.  If you have any questions in the mean time, please feel free to contact me.  Thank you for your patience.

Respectfully,

Brittany Steffen-Smith
Sales Associate
1-877-706-4480 ext 106
brittany@msecompany.net

Date Posted:
4/17/2009 12:01:37 PM

Question
Does this SPO2 have pediatric sensor? And how much is it?

Answer

Katie,

This unit does not include a sensor and only has adult sensors available.

Date Posted:
4/17/2009 11:53:08 AM

Question
Does this have the pediatric sensor? And how much is that?

Answer

Katie,

This item includes the sensor of your choice.  You may select from an adult or pediatric finger clip sensor or the adult or pediatric soft sensor.  The price of this item includes the sensor.  Thank you for your inquiry.

Date Posted:
4/17/2009 11:50:08 AM

Question
I need to purchase a replacement Li Ion rechareable battery pack for a PARI Trek S nebulizer. The battery model# is 47B200. Thank you for your help.

Answer

 Dear Mr. Harrison:

Please contact www.anactivelife.com/productdetail.php?pid=182 for a replacement battery. 

Date Posted:
4/17/2009 6:59:35 AM

Question
Donde encuentro en mexico este producto

Answer
 

Date Posted:
4/16/2009 8:24:13 PM

Question
Does this item come assembled?

Answer

Dear Robert,

Thank you for the inquiry.  Unfortunately, this item does not come assembled. The manufacturer told me the assembly time is 45 minutes to an hour. I hope that helps.  Good news is that it does ship at a lower cost.

Respestfully,

MSEC
 

Date Posted:
4/16/2009 6:44:01 PM

Question
Dear Sir, Madam, please can you tell me the price of this unit, and what a typical cycle time would be ThanksDavid

Answer
4/16/2009 4:36:11 PM
 

Date Posted:
4/16/2009 4:33:04 PM

Question
I am a 31 yr/old male with poor shoulder posture. I'm looking for a clavicle brace or splint that can be worn daily but inconspicuously under dress shirts. Many braces and splints are bulky and obvious. Adjustability is important as these devices tend to stretch over time. Recommendations?

Answer
Any one of the following vests/braces should be able to assist you with improving your posturing.  However, it is important to realize that these braces are designed to restrain you from your natural, relaxed state.  It takes a bit of time to get accustomed to wearing these.  Start slowely by wearing these only a couple hours per day and gradually increase the duration.  Do not overtighten the adjustable straps.  If you make incremental adjustments, over time, you should begin seeing  improvements in your posture.

Date Posted:
4/16/2009 10:17:37 AM

Question
Does this velcro closed? And does it come in different colors?thanks

Answer
4/16/2009 10:49:02 AM
 

Date Posted:
4/16/2009 10:03:45 AM

Question
What is the length measurement for the XL scrub top, from the neck to the bottom?Also, are these Fashion Seal scrubs?Many thanks!

Answer

Joe,

This scrub top has a 29.5" length from the "V" of the neck to the bottom of the shirt.  This is an Angelstat 100% Cotton Scrub Top and we also have 100% Cotton Scrub Pants which have a standard inseam of 31".   Thank you for your inquiry!

Date Posted:
4/16/2009 1:39:59 AM

Question
I'd like to know how I can go about finding a front wheel for mine as a power chair?.. it is the 1100 series. Can not currently use this chair because the wheel has fallen apart.. the tire is good but the wheel has fallen apart broken into pieces. So please if you can help?

Answer

Matthew,

We would need to know the manufacturer name, serial number if available and tire size (diameter).  We may be able to find a tire for you.  Please feel free to contact our customer service team with additional information at 1-877-706-4480.  Thank you!

Date Posted:
4/16/2009 1:14:04 AM

Question
Is it considered safe to reuse tracheostomy tubes and if so how ofter can they be reused.

Answer
If properly and regularly cleaned, tracheostomy tubes can be reused. This kit comes will the supplies and instructions on cleaning the trach tubes.

Date Posted:
4/15/2009 11:56:39 PM

Question
what makes this different from ordinary trach sets and how many times is it reusable an d do I need a specail solution to clean it?

Answer
4/16/2009 7:40:30 AM
 

Date Posted:
4/15/2009 11:51:38 PM

Question
My daughter is having her keloids removed and would like to purchase the magnetic disks to place on her ears after the surgery. The doctor stated that I would be able to find them on the internet. I have had such luck and would be very greatful for any help that you might have in locating them. Thank you in advance for any help that you might be able to offer.

Answer
We are not familiar with magnetic disks which maybe used for keloids treatments.  There are a number of other treatments which can be used to aid with post surgery recovery including Imiquimod cream.  Hwoever, always consult with your physician about the best course of treatment.

Date Posted:
4/15/2009 10:24:43 PM

Question
What is the length?

Answer

Linda,

All of our scrub pants have a standard inseam of 31".  We do, however offer a "Long Length" Scrub Pant with an extended inseam to 34.5".  Thank you!
 

Date Posted:
4/15/2009 7:36:00 PM

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