Ask The Pros:

Question
Please let me know if this item it is for can be used un a charitie nursing Home to transfer patients from bed to wheelchair. also i need the price of batteries to have on stock, because I will ship lifter to Costa Rica. also let me know what type of slings will be required.

Answer

Dear Jorge,

Thank you for the inquiry. This lift may be used in a nursing home. It is perfect for moving a patient from the bed to the wheelchair. A sling is definitely needed for this product. A battery comes standard with the lift purchase. If you need an extra battery, I will have to get a quote for you.

Here is a link for the slings:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1437_0__1_true_false_0_2/product_search.asp

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/22/2011 10:27:26 AM

Question
what country are you inand you do not bill insurance for DME(durable medical equipment)

Answer

Dear Ms. Neumann:

Thank you for your inquiry.  We are a Houston, Texas based company.  Unfortunately, we do not accept insurance coverage at this time.   

Date Posted:
6/22/2011 12:40:22 AM

Question
is there a tube that requires 0.5ml of serum for electrolytes examination

Answer

Dear Ms. Nicart:

Thank you for your inquiry.  We are not aware of neonatal tube for electrolyes examination.

Date Posted:
6/21/2011 12:14:03 PM

Question
Hi, I run a disability program in sysney australia. I am after 5 postural mirrors. is it possible to get a quote for shipping purposes?

Answer
Thank you for your inquiry. Do you have a particular mirror your interested in? If not, please click here to select one. Once chosen please provide the item number and full shipping address.

Date Posted:
6/21/2011 1:06:51 AM

Question
Hello I have a pt who uses the achieva pso2 vent. He is trached with ac settings. The circuits have been changed and the ventilator has been changed too. But why do I continue to get a VALLEY PRESSURE ALARM??

Answer
We would not be able to answer this question.  Please feel free to contact the manufacturer for troubleshooting: Puritan Bennett Customer Service 1-800-635-5267.

Date Posted:
6/20/2011 11:30:23 PM

Question
I am interested in purchasing 6 low-adjustable height hospital beds with siderails and mattresses. Please email me a price quote with specifications and shipping fees to Guam.

Answer
We will have this quotation to you as soon as we are able to obtain freight charges.  The freight quoted will be door to port service either via air or sea.

Date Posted:
6/20/2011 8:37:39 PM

Question
My name is Gregg Baker from the Coles County Health Department in Charleston, Illinois. I a currently trying to order some jackets that our nursing staff uses but can’t remember where they ordered from. They are blue, about the weight of a decent set of scrubs, full button up and down the front. The tag says Angel, RN# 38777, Style #2425. We would like them to have the outline of the State of Illinois embroidered on the left chest side with “COLES COUNTY HEALTH DEPT.†in the middle as well as a Coles County Health Department on the back. Can you put a price quote together for me for 30 of these? If you have any questions, please do not hesitate to call me at 217 348-0530. Thanks, Gregg Baker Emergency Response Coordinator Coles County Health Department

Answer

Unfortunately, we do not cary either reference number style of scrub jacket nor do we specialize in that type of embroidery.  You may try one of the following sources as a possible option:

http://www.allheart.com/embroidery.html

http://www.embroidered-uniforms-corporate-apparel.com/scrubs-c-18.html

http://www.logosoftwear.com/medicalscrubs.php

http://www.hhembroidery.com/medical-wear.cfm

Date Posted:
6/20/2011 12:34:23 PM

Question
I am Ms Jeannette Tanedo of Gemscor Enterprise in Brunei. Can you pls quote 2 pairs for me and I will ask UPS to pick up from you area? Is it possible? Thank you

Answer

Dear Ms. Tanedo:

Thank you for your inquiry.  The shipping charges to Brunei will be more than the cost of the actual product, itself.  If you still would like a formal quote, please let us know. 

Date Posted:
6/20/2011 9:52:58 AM

Question
Hi,I am looking for long surgical green scrub pants - similar to the hospital issue ones. I need an inseam of 33 preferably 35. Do you sell anything like this - size large Thank you.

Answer
Our long-length scrub pants have a 34in inseam: http://www.medical-supplies-equipment-company.com/product/ppf/id/13012/new_prod_full.asp

Date Posted:
6/20/2011 7:38:54 AM

Question
I am confused about the size I should buy this item I am a size small in shirts. Where do you measure to figure out the size I should buy this item. i see that it is noted to take it in 1 size larger as it runs small. Thanks Ellen

Answer
You should measure at the base of your sternum (where the ribs begin to separate) and based on that measurement, for example if you measure 27" around, that is size small and this item runs small, the recommended size is medium.

Date Posted:
6/20/2011 12:07:59 AM

Question
hi there, I was born with asthma and have had to make a lot of trips to the hospital with asthma attacks and hours wait. I was wondering if you sell the whole mask and oxygen machine with medication for asthma attacks that I can administer at home. Do you ship equipment to Canada and how much would this cost?

Answer

We sell nebulizer machines which air along with particles of medication (like albuterol) are administered through mask or handheld mouthpiece.  We do not sell the medication which is used with the nebulizer machines.

We do ship to Canada and shipping on one of these machines is approximately $50 to Canada depending on the exact location and model you are ordering. 

http://www.medical-supplies-equipment-company.com/product/ppf/param/1892_0__1_true/product_search.asp

Date Posted:
6/19/2011 10:42:50 PM

Question
I have a full sheepskin for my father's bed and it is begining to smell of urine. I need to know how to clean it. Thank you,Lucy Patten

Answer
Hand wash or machine wash on a gentle cycle in cool water. Rinse thoroughly with cool water and gently spin to remove excess water. Dry naturally without direct heat or sun. Stretch the skin during drying to help prevent shrinkage.
 

Date Posted:
6/19/2011 5:53:17 PM

Question
hi,i am having corrective toe surgery and will have a kpin in my toe,i am wanting a post op surgical boot and would like to know how long it would take to post to melbourne australia post code 3338,my surgery is on the 29th of june 11,would i get the boot by then and how much in total including postage, thank you, regards helen

Answer

Certain post-op shoes we carry are vendor direct and can take 7-10 business days to ship out with an additional 4 days in transit to our international shipping warehouse.  We ship by US post priority mail and this shipping time is 6-10 business days.  In total, you are looking at upwards of 3 weeks to receive your goods from the time of order placement.

Date Posted:
6/19/2011 4:30:11 AM

Question
i need the piece foot rest wheelchair Merits 1200 seriesplisss

Answer

Dear Ms. Leal:

We do not carry parts for Merits wheelchair.  Please contact the manufacturer for technical support.

Date Posted:
6/18/2011 8:57:46 AM

Question
Could I get a sample of this item What I am really looking for is the paper type blankets like the ones found in the emergency ambulances would you know what I am talking about and if you would know where to point me?

Answer

Dear Greta,

Thank you for contacting us. Unfortunately, we do not provide samples for this item. The manufacturer will not let us break up the case.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/17/2011 11:11:32 PM

Question
I would like to cancel this order. 132118

Answer
As per your request, the order has been cancelled.  We appreciate the opportunity.  Please keep us in mind for your next medical supplies and equipment purchase needs. 

Date Posted:
6/16/2011 1:34:24 PM

Question
I am needing a portable compressor to assist with sputum induction for Tuberculosis patients. I am not certain if this machine would work for multiple patients. I would obviously also need to purchase disposable nebulizers and tubing for each patient. Can you offer any insight

Answer

Dear Elsa,

Thank you for contacting us.  This machine will work for multiple patients. You would need to have a separate mouthpiece and tubing for each patient (which we sell in bulk). How many patients are you trying to treat? I would recommend the following as well:

Standard Neb Kit

Pulmo-Aide Compressor/Nebulizer

Respectfullly,

Christina Villa

Date Posted:
6/16/2011 9:41:58 AM

Question
How much is overnight shipping for this item.

Answer
Next day delivery by end of day is $59.42 and Next day delivery by 10:30am is $63.80.  Please adivse of your preference and we will ship accordingly once payment is received by PayPal.  Note, this informatoin and payment must be obtained by 11am EST to get this shipped today. 

Date Posted:
6/16/2011 8:35:00 AM

Question
Kindly give the quotation and complete brochure at the earliest

Answer

Dear Hari:

Thank you for your inquiry.  The pricing for a single unit is posted on our website, along with all the technical information availble for the unit.  If you are interested in multiple unit purchase, please let us know the quantity along with shipping destination. 

Date Posted:
6/16/2011 5:49:42 AM

Question
Hello again,Please disregard my question about iodoform,I saw the 3 year shelf life answer.Hope I have not wasted anyones time,Thank you

Answer

Dear Frank:

Then you should be good to go. 

Date Posted:
6/15/2011 11:14:27 PM