Ask The Pros:

Question
I was wondering the length of trach collar.. I require it to fit a neck ~ 25inches in length .. Also the amount of collars per boxThank you

Answer

Good Morning,

I will send you the full length of the collar. I do know that this particular collar will fit all sizes. I will send you another e-mail shortly.

Thank you,

Damian-

Date Posted:
3/8/2015 4:12:53 PM

Question
Please check and confirm to us in return regarding to the material of the lead apron whether it is 0.33mm with Novelite material Item # SVSBBTI Item # VSMAX

Answer
Dear Ms. Young: We have these products in both 0.5mm and 0.35mm. They are made out of UltraFlex fabric which is stain resistant and anti static. Please let us know if we could be of further assistance.

Date Posted:
3/5/2015 12:05:48 AM

Question
Could you please let us know whether the material for this item is 0.33mm with Novelite material

Answer
Dear Ms. Young: We have these products in both 0.5mm and 0.35mm. They are made out of UltraFlex fabric which is stain resistant and anti static. Please let us know if we could be of further assistance.

Date Posted:
3/4/2015 11:49:58 PM

Question
HiI was wondering whether you had a UK distributor I also wanted to know if this item is sterile and single-use? Many thanks

Answer

Dear Ms. Miah:

Thank you for your inquiry.  These forceps can be sterilized and are reusable.  We can ship them to UK, but do not have a distributor there at this time. 

Date Posted:
3/4/2015 10:53:36 AM

Question
Hello, I would like to request a quote for item # 10702BRT, Blood Drawing Chair. Please also provide a time line in which it might be shipped. Do you need color choices other than black? Thank you!

Answer

Dear Ms. Smith:

Thank you for your inquiry. A quote has been emailed to you. 

Date Posted:
3/3/2015 4:58:38 PM

Question
My cousin 62 suffered a stroke and has right side paralysis. She has had really bad neck/back pain for years and now, laying in a nursing home bed, it is much worse. Would a pillow like this help

Answer

Dear Cynthia:

Thank you for your inquiry.  These pillows are designed to aid with discomfort caused from traditional pillows.  It should help.  It may take a few nights to get used to sleeping on it though. 

Date Posted:
3/2/2015 12:22:36 PM

Question
Dear Sir/Madam I would like to know why need to use distilled water for running desktop autoclave sterilizer instead of tap water. However, some autoclave model recommend to use tap water instead of distilled water. What's difference between the use of different type of water and any influence on the sterility of product & function of the machine? Your earliest reply is much appreciated. Thank you in advance. Best regards Shirley Szeto

Answer
We always recommend filtered or distilled water for use with steam autoclaves. The presence of minerals in water supply may overtime build up reside such as calcium and hinder the performance of steam delivery mechanisms.

Date Posted:
3/1/2015 7:04:39 AM

Question
We are looking for a birthing mat with the following parameters:1 Non-porous surfaces, that can be wiped down easily 2 Ability to be cleaned with FDA hospital approved disinfectant must be in line with manufacture recommendations 3 Sealed seamsAny options Thank you.

Answer
Dear Ms. Matsushita: An email with an image and product description has been emailed to you in a separate email. The product meets all of your criteria.

Date Posted:
2/28/2015 10:58:17 AM

Question
I have not received my order 053MTUF Polyester Coated 3 in 1 commode, price 96.00. I have not received any information on this product from you.I dont know if it is a back order, or if you have it in stock. Please e-mail me when I might receive it. Thank you, Doris Hubbell

Answer

Dear Ms. Hubbell:

Thank you for your business.  We apologize for the delay.  The item has shipped and should be arriving to shortly.   

Date Posted:
2/27/2015 8:08:13 PM

Question
I read a review online that this type of stool had a strong odor probably the rubber landing and feet. I hope this one does not, as my daughter would not be able to tolerate it in her room.Is this stool delivered totally assembled Length of time for delivery?Thank you.

Answer

Good Morning,

I talked to 2 different productions managers on the odor concern and they said that they have not received any complains on the odor. The stool itself comes completely assembled, the only part that you would have to put together would be the handrail, which will only require simple screwing of a total of 4 screws. Length time of delivery after placing your order is 3-5 business days.

Thank you,

Date Posted:
2/26/2015 6:43:02 PM

Question
Dear Gentlemen Iam looking for a CT Bright Speed 16 slices for buying with solarix tube and year of manufacturing 2008 or forward that it is installed in USA

Answer
Thank you for your inquiry.  We are checking on the availability of the system which meets your specifications.  We will contact you once we have further information.

Date Posted:
2/26/2015 10:12:03 AM

Question
Does this catheter have a flared end Also three holes?

Answer

Dear Ms. Jeanne:

In order to better assist you, please contact our customer service dept toll free at 877-706-4480. 

Date Posted:
2/25/2015 9:51:15 PM

Question
Does this unit have variable temperature control I come from a facility that has a circulator and a thermometer, but the unit itself will not regulate the temperature, and only reports the temperature.Clarification would be appreciated as my unit is currently contemplating a replacement.

Answer

Date Posted:
2/25/2015 12:11:59 AM

Question
We have an on hand project in qatar that requires 65 unit of this model. Would you send me an official quotation for this quantity as they will be purchased by our company and not personally.Thanks

Answer

Date Posted:
2/24/2015 9:00:08 AM

Question
What is the difference between Firm and Soft in this particular pillow

Answer
Dear Ms. Gibbs: Thank you for your inquiry. The difference is in the density of the foam used in individual pillows. If you like less support, you may choose to go with the soft option. On the other side, is if you need more support, firm may be a better choice. The options are subjective to your needs.

Date Posted:
2/23/2015 11:01:35 PM

Question
Good afternoon: We have lost our Otho. Doctor and have “Stryker- Gamma Nails” Implant that we are looking to find a good home for. Would you know of any companies that would be willing to buy these from us? Also, some are expired and was wonder if you know of a third world country or organization that would like to utilize them. Any help would greatly be appreciated . Elaine Botner RN-BSN Weiser Memorial Hospital Manager of Perioperative Services ebotner@weiserhospital.org

Answer
We would recommend contacting the American Red Cross for donation options. You may wish to place the items for sale here: http://www.dotmed.com/. It is a medical dealer site. There may be interest there.

Date Posted:
2/23/2015 6:59:53 PM

Question
Dear Sirs,Please quote for the following item product price ans shipping cost:0606-53JJ 4in - Full-Curved, Serrated Eye Dressing Forcep Qty: 1 pcWe are looking forward to your kind reply.Best regards,??Adrienn Rozs Purchasing Department Hungarian Academy of Sciences Institute of Exper

Answer
Dear Adrienn: Thank you for your inquiry. The cost of shipping one item to Hungry would be too expensive. It is more cost effective to ship in larger quantities. Please let us know if you are interested in purchasing multiple instruments.

Date Posted:
2/23/2015 5:03:51 AM

Question
My son has a lung disease and is on 3 liters constant flow. He is flying in March and one of the companies that rent airline approved concentrators thought this cannula might help him conserve the battery on his portable oxygen. Just would like an opinion.Thanks

Answer
Dear Ms. Douglas: Thank you for your inquiry. Your assumption is valid to the extent that if your son is minimizing the use of O2, the concentrator will not need to generate as much oxygen, thus extending the life of the battery. However, we have no information to support or dispute your assumption. The only way to know, is to try it.

Date Posted:
2/19/2015 2:42:00 PM

Question
Do you have exhalation valve body and diaphragm and flow sensors?

Answer
Please contact www.bemes.com. They may be able to assist you.

Date Posted:
2/18/2015 9:06:38 PM

Question
How does the manufacturer recommend cleaning the cart between uses.

Answer

The unit is made out of PVC.  So any mild cleaner should work. 

Date Posted:
2/18/2015 2:36:47 PM