Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hello,My name is Duska Stanic and I am a pre-med student at UW-Milwaukee. I had an opportunity to spend a month in Peru int he jungle where I volunteered at the hospital. The experience made me well aware of the tremendous need for high quality medical care and I would like to start a mission supply bin for this area. I am wondering if your company would be able to help me reach this goal.Any help or advice would be greatly appreciatedAlso, if you have any questions or need more information,please feel free to contact me at any time by telephone at 414-334-0395 Thank you very much for your time and helpDuska Stanic

Answer

Dear Duska:

We share your vision, but our donations are limited to local agencies.  We urge you to contact medical companies in your locale.  Good luck!

Date Posted:
7/9/2008 12:09:52 PM

Question
PURITAN BENNETT 5LPM Concentrator how much is it?

Answer

Dear Fernan,

Thank you for the inquiry. We have a refurbished unit in stock. We sell them for $495.00 plus shipping. If you want to order, please call 877-778-4480.

Respectfully,

MSEC

Date Posted:
7/8/2008 5:12:22 PM

Question
Do you use Power-Packer cylinders in your stretchers, and are they available as replacement parts?

Answer

http://www.gendroninc.com/Pages/EDTraumaStretcher.aspx

Date Posted:
7/7/2008 1:11:21 PM

Question
Do you carry Golden MaxiComfort PR505S Lift Chairs? Do you have on in your Houston office for customers to try? I would like my mom to test it out first. Thanks.

Answer

Dear Denise:

Thank you for your inquiry.  We do carry Golden MaxiComfort PR505S.  Unfortunately, we do not have the lift chair in Houston.  You may wish to look up Durable Medical Equipment dealers in the local Yellow pages.  Some of these dealers may carry this model. 

Whenever you decide on the right chair for your mother, please contact us at 713-589-6059 and we will try to offer you the most competitive price. 

Date Posted:
7/6/2008 3:11:01 PM

Question
Hi, My name is Carron, I am a nurse who does home visits in the South Florida Area. I often run into patients who have difficulty getting there diabetic supplies. I am setting up a website that is going to allow my patients to order their diabetic supplies on a monthly basis. I have been looking for a supplier for about two weeks now, with no luck. I saw your product selection for diabetic products and it is exactly what I am looking for. However the cost price is not very competitive compared to what I see on other sites and in the retail stores. I want to feature the One Touch Brand on my site. Some of the cost prices for that particular brand is more than what the retail price elsewhere. Is there a better pricing option that is availabe? I want to be able to launch my site with in the next two weeks if I can find a supplier. I a have a few more questions: Is drop shipping available?If so, is Blind Drop shipping an option? Do you have your product list in a data spreadsheet? Can MSEC provide me with web ready product photos? How do I get billed, how do I pay you, and how often do you pay? Is there a minimum on purchase orders? What courier is used?Is insurance available? What delivery options are available?Do MSEC ship overseas? How long from the time you place an order with MSEC until the time it's shipped? I trust that MSEC can provide the services that I am looking for. I look forward to hearing from you soon. Regards, Carron Bramwell, ARNP

Answer

Dear Carron:

Thank you for your inquiry. We are not really set-up to do blind drop shipping.  You may wish to contact www.InvacareSupplyGroup.com.  This company has a wide selection of diabetic products and will drop ship.  In order to set up an account with this company, you may wish to represent yourself as a reseller in addition to being a nurse.  Good luck.

Date Posted:
7/5/2008 5:14:36 PM

Question
hello I am looking for a bariatric post mortem bag. I work in a hospital and I am trying to find a supplier to order thru.Thanks,Tammy

Answer
do not carry.

Date Posted:
7/4/2008 5:31:16 PM

Question
My pulmonary specialist said I should get a vapor mask to use whenever I am in polluted areas, using household cleaners, paint fumes, etc... I had a lobectomy LLR a year ago for bronchial alveolar carcinoma. I am quite sensitive to smells. I do not use any medication. No radiation nor chemo.At times we have a lot of Sahara dust in the air so I might need a dust mask, too, just for those rare days.Thank you.What do you recommend?

Answer

We would recommend Prohibit Hypoallergenic Mask. 

This Hypoallergenic mask with ties box of 50 or Hypoallergenic mask with ties in case of 300. 

Date Posted:
7/3/2008 6:09:05 PM

Question
I am Darryl Haynes at National Business Condo, we are a twenty five year old company that provides small businesses ownership of their business space as opposed to leasing it. The company was started for this very reason; space around the country could not be purchased or owned in a business flex space setting, only leased. Free standing buildings outside the protection of an association are always available, however, it can be a second job dealing with tenants, collecting rent, maintenance/repairs, landscaping maintenance and other costs associated with commercial real estate ownership that is not organized under an association plan that collectively maintains the facilities while offering you the benefit of ownership. This type of ownership allows the business owner to focus on growing their business while the owned business space grows wealth and equity giving the business owner two ways of making money simultaneously while saving lost revenue in lease payments that can never be recouped.Currently our Atlanta, Georgia flag ship property is at the southeast corner of Jimmy Carter Boulevard and I-85 North on McDonough Drive in Norcross, Georgia. We have over 500,000 square feet of available office, showroom and warehouse space to fit all of your needs in this beautiful forty two acre, twenty five building flex space complex. Conveniently located near I-285, the airport and downtown Atlanta with the Marriott Court Yard Hotel, the Cracker Barrel and Varsity restaurants at our front door, location was part of the plan from the beginning.In addition we have four projects in South Florida, one in Pheonix, Arizona and more on the way. Please open the attachment sent with this email to view the Lease vs. Buy Analysis example showing how much you could save by owning your own business space. We offer this analysis as a free service to all of our potential customers so feel free to contact me today at the numbers below to schedule a time for your personal Lease vs. Purchase Analysis.Thanking you with regard to this matter, I remain,Sincerely,

Answer
telemarket

Date Posted:
7/3/2008 10:56:24 AM

Question
Hello Can you please tell me where my order is...it's verry important that I will get it in This week!I was toled taht the order is going to take 5 working days so I relayed on that and it! I am fliying to africa and need the surgical instruments urgently!Thanks a lot

Answer

Dear Mirjam,

The order you gave us is invalid. Can you please call us at 1-877-706-4480 x 107. We need to sort this out because we do not have a record of your order.

Respectfully,

MSEC

Date Posted:
7/3/2008 10:12:46 AM

Question
Subject: All Kinds of Dental ,Surgical ,Beauty ,Veterinary & Eye Instruments Dear Sir/Madam, First of all ,I send to you a best regards and hope you will be glad to recieve my mail.Our company is engaged in manufacturing dental and Surgical instruments including impression trays,dental articulator,dental scissors,dental pliers,tooth extracting forceps,eye,Beauty and other dental related Instruments.please specify any other instruments which fall into your sales line.We can develop the products to your specification and will very much appreciate the opportunity to work for your compnay. Always we would like to see our valuable customers with hapiness and our business associates who reward us with their confidence in us and our products.we want to provide you with best service.This is our promise with you for current and future business.We feel much pleaseure if you contact quickly with our company for purchasing high quality dental and surgical instruments, eye & Beauty Instruments and Veterenary Instruments which manufacturing as per quality systems and standard and after consider on my above truly words.Bundle of thanks for reading and understanding about the history of AL NOOR INDUSTRIES. We have decided to expand the business in your country and looking farwad trust worthy buyer.Due to our fine quality and highly compititive prices. We are seeking your kind cooperation to set up a business with your company.Thank you for giving thought to our proposal.Hope to hear from you soon.You do not hesitate you call us or mail us in this regards.We are waiting for your kind responce. Thanks and Regards, Company Name: Al Noor Industries. Proprietor: Mr Mubashar Hassan Contact No: +92 52 8050506 Fax No: +92 52 4292037 Cell No: +92 344 6008565 Cell No: +92 300 6197726 Email: info@alnoorind.com Email: alnoorind@hotmail.com Email: alnoorind@yahoo.com Web site: www.alnoorind.com Company Postal Address: Al Noor Industries The New Horizon Model School Islam Nagar Pacca Garah Sialkot( PAKISTAN)

Answer
emailed customer

Date Posted:
7/3/2008 9:11:47 AM

Question
Hi, This is Dr.Bilal Khan mailing to you from Lahore Pakistan.I wanted information on this Microvascular coupling device.About how much it costs and can it be delivered to Pakistan.I saw the pictures athttp://www.ispub.com/ostia/index.php?xmlFilePath=journals/ijtcvs/vol4n2/unilink.xmlI tried my level best searching for a quote/price anything i couldnt find it online for ordering.Any info about the price with be a great help. Thanx Regards.Dr.Bilal KhanPlastic Surgery Dept and Burn Unit.Mayo Hospital Lahore, Pakistan.

Answer

i emailed the doctor some suggestions

 

Date Posted:
7/1/2008 12:25:22 PM

Question
good day to youwe buy 1 unit of 0021DNT and 1 unit of 5021DNTWE LIKE TO KNOW IF THERE IS AN STANDART VERIFICATION DOCUMENT THAT WE CAN PRESENT TO OUR CUSTOMS A-S-A-P

Answer
emailed them a commerical invoice.

Date Posted:
7/1/2008 4:54:06 AM

Question
We are interested in the purchase of the above mentioned ultrasound machine. Kindly, send us the price and it shipping quotation to Dubai.UAE + Durability specificationWe are looking forward to doing business with you.Dr Lavel.King Faisal Medical Center.DubaI.UAE.

Answer
emailed scott to see how much and if available.

Date Posted:
7/1/2008 1:44:48 AM

Question
Hi,I have a few questions about the Nexerciser:(1) Is the display digital or analogue?(2) Does the unit measure pounds or kilograms of force?(3) What is the resolution of the displayed value? In other words, does it measure pounds to the nearest pound, 1/2 pound, 1/4 pound, 1/10 pound, etc.?(4) What is the highest poundage the unit can register?I'd greatly appreciate any information you can provide me. Thanks!Scott

Answer
emailed customer brochure.

Date Posted:
6/28/2008 2:59:12 PM

Question
Hi I order lumbar sacral and i did get it and i orded it the june 9

Answer

Dear Dorota,

Was there a problem with the product.  Sometimes items take awhile when they are straight from the manufacturer. Which usually takes 7-10 business days.

Respectfully,

MSEC

Date Posted:
6/27/2008 2:36:17 PM

Question
I need a quote for a microscope please.Binocular zoom stereo body,Fosucing stand with mounting post for F,FX holder,vertical pole 400mm,Super wide field eyepieces 15X, w/25mm recticle mount, Auxiliary lens, 0.5X W.D. 150mm, Ring flourescent illuminator, 110v, w/inverter starter.

Answer

Please take a look at our current microscope selection:

Lab Microscopes

Surgical Binocular Microscopes

Date Posted:
6/27/2008 11:18:22 AM

Question
iam looking for any used slit lamp for my charity work in africa

Answer
i contacted ken matley.

Date Posted:
6/27/2008 9:03:46 AM

Question
Attention: Brittany I sent back the other brace that didnt fit and according to my mail receipt you received it on 6/21/08 at 8:16 a.m. I then ordered another brace in a larger size .Was wondering if and when the new brace was shipped as of yet? And has the brace I shipped back to you has been credited to my account. Pleasse check on this and let me know Thanks. Karla Schuck karladepew@aol.com if you need more information let me know thanks

Answer
faxed the order but mm didn't get it, e-mailed customer regarding status

Date Posted:
6/26/2008 8:02:02 PM

Question
Some of your mattresses do not have a wt. capacity on them. I am interested in #CO1-7363, but need to know the wt. capacity.

Answer
Thank you for your inquiry.  This Inner-Spring Mattress - Heavy Duty has a weight capacity of 300lbs.

Date Posted:
6/26/2008 5:57:31 PM

Question
I have worked in hospitals in the past that provide small paper trash bags that taped to the patients bed rails. Do you know where to find these?

Answer

We do carry the disposable paper and plastic bags.  These disposable plastic bedside bags have two pre-attached, self-adhesive tabs at the top for attaching to bed, overbed table or any furniture surface.  Will not harm furniture surfaces.

Date Posted:
6/26/2008 3:07:33 PM

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