Ask The Pros:

Question

We recently purchased this stretcher for our facility and I was enquiring about the preventative maintenance recommendations for the strecther.

Answer

Good afternoon, 

A copy of our preventative maintenance guide has been emailed. Please let me know if you have any additional questions or concerns.

Regards,

Lucinda E.

Date Posted:
5/9/2022 1:34:34 PM

Question

Please clarify the material used for the cabinets as well as the countertops

Answer

Good morning Dennis,

Thank you for contacting MSEC.  The cabinets and countertops are made from pressed wood, with a laminate overlay.  If you have any additional questions, please feel free to reach out to us, or you can contract me directly at April@msec.co.

Thank you!

April R.

Date Posted:
5/8/2022 11:11:54 PM

Question

Can I get a quote for this item including shipping to Wausau West Central Receiving 650 S. 7th AveWausau, WI 54401

Answer

Good afternoon Kim,

Thank you for contacting MSEC.  One of our customer support specialists will reach out to your shortly with a quote.

Thank you,

April R.

Date Posted:
5/2/2022 1:50:42 PM

Question

We are in the process of establishing a one OR pediatric dentistry focused ASC.We will be seeing 3-5 patients per day. Id be interested in your supply recommendations for sheets, blankets, and towels for a facility this size.We have laundry capabilities onsite.Thanks!

Answer

Good morning Mr. Johnson, 

Thank you for your inquiry. 
We recommend having a 6-8 week supply on hand at a time. I will put together a quote for you with some recommended products. 

Respectfully,
Christa Wong

Date Posted:
4/15/2022 11:15:30 PM

Question

Can this cabinet be flush mounted If not do you offer one that can?

Answer

Yes, the cabinets can be recessed.  Quote has been emailed to you.  

Date Posted:
4/12/2022 4:41:35 PM

Question

Looking for a quote on 2 30x60x60 fire retardant fiberglass collection carts. 1 slate blue, and 1 red if possible. Thank you.

Answer

Good morning TJ, 

Thak you for your interest. One of custoemr support specialist will be in contact shorlty to get more information from you to complete your quote request. 

Respectfully,
MSEC Customer Support

Date Posted:
4/5/2022 5:24:05 PM

Question

Has this product been assembled If not, do you have the service to do the assembly at delivery time? Any user comments?

Answer

Good afternoon Ning,

Thank you for your inquiry.

one of customer support specialists is looking into this for you and will be in contact with more information shortly.

Respectfully,

MSEC Customer Support

Date Posted:
4/1/2022 12:58:15 PM

Question

Is the Jacuzzi turbine resistant to epsom salts I am interested in sports injury rehabilitation utilizing epsom salts and need to know if repeated use is not going to injure the motor or components.

Answer

Afternoon James:

Thank you for your inquiry.  A quote has been sent to you.  Please check your spam if neccessary.  

Date Posted:
3/31/2022 1:47:10 PM

Question

I would like to buy 7 of these - how do I see laminate color selections.

Answer

Hi Lauren,

Thank you for contacting MSEC!  One of our customer service representatives will reach out to you soon for additional information.

Thank you!

April R.

Date Posted:
3/25/2022 3:26:03 PM

Question

where can I purchase a balloon PEG tube replacement? 18FR

Answer

Good afternoon Ms. Lyle, 

We do not have the item listed on our website, but I can help you place a customer order. 

Item #810010AABMD (MIC* G Silicone Gastrostomy Feeding Tube with 7-10 mL Balloon Volume, 18 Fr) is $103.83 + shipping. 

Please email your full ship to address to Christa@msec.co if you would like a quote for the item. 

Respectfully, 
Christa W. 
Customer Support Specialist

Date Posted:
3/23/2022 3:03:48 PM

Question

I am looking for a wide table, I work with bariatric sized clients. I do Massage Therapy as well as Esthetics, I prefer to have a table wide enough to accomdodate wide shoulders and bigger arms. I would like a price for 1 table.

Answer

Good morning Ms. Headrick, 

Thank you for your inquiry. 
One of our customer support specialists will be in contact with additional information shortly. 

Respectfully, 
MSEC Customer Support

Date Posted:
3/20/2022 12:26:20 PM

Question

Hi there!I am using a SpiroDoc and I need to know if this style of bacterial filter will work!Thanks,Caitlyn

Answer

Thank you for your inquiry,  These filters are brand specific and would not work with SproDoc.  

Date Posted:
3/18/2022 11:46:29 AM

Question

need an enclosed cart with metal locking doors for busy campground in windy mountains. our golf cart has a ball hitch. what accessory can be attached to metal cart here

Answer

Good morning Mr. Query, 

Thank you for your inquiry. Once of our customer support specialists will be in contact with you shortly to assist you with your request.

Respectfully, 
MSEC Customer Support

Date Posted:
3/16/2022 6:39:37 PM

Question

is stethascope attached to cuff

Answer

Good morning Mr. Peralman, 

Thank you for your inquiry. 

One of our customer support specialists is looking into this for you and will be in contact shortly with additional information. 

Respectfully, 
MSEC Customer Support

Date Posted:
3/16/2022 8:21:18 AM

Question

hello.can we autoclave the spool multiple times we only cut small portions for use at a time.

Answer

Good Morning Angie:

Thank you for your inquiry. The wire is autoclavable.  

Date Posted:
3/9/2022 10:30:55 AM

Question

Does this recliner come with legs instead of rollers

Answer

Good morning Mr. Charo,

Someone from our customer service department will reach out to you shortly.

Thank you,

April R.

Date Posted:
3/7/2022 11:21:12 AM

Question

Does this cart come in red and if so, is there an ordering link that you can provide? I dont see red as a selectable color choice. Thank you.

Answer

Good morning Mr. Madrid,

The Top Loading Fiberglass Waste Collection Cart is available in red as well as the following colors.

Question

Can this parallel bars be used with adult population especially the geriatrics for balance training

Answer

Good morning, 

Thank you for your inquiry. This unit is designed for balance training in all ages. Note: the balance board does not come with the parallel bars. It is sold seperately. Please let me know if you have any additional questions. 

Regards,

Lucinda E.

Date Posted:
2/5/2022 9:00:21 AM

Question

Hi, my question is whether this device is compatible with different kinds of electric wheelchairs?

Answer

Good Afternoon Neil:

Thank you for your inquiry.  MS3C-300WC is designed for use with manual chairs.  Use with electric wheelchairs would render the trolley to heavy to operate.  

Date Posted:
2/1/2022 2:47:24 AM

Question

How far up what degree angle does the backrest adjust to

Answer

Good morning, 

Thank you for your inquiry. The backrest on this unit is adjustable from 4 to 68 degrees. PLease let me know if you have any additional questions. These tables have a 25 business day lead time. If you would like a formal quote, please send over a ship to zip code and confirm if the delivery address has a commercial height receiving dock. 

Regards,

Lucinda E.

Date Posted:
1/26/2022 10:45:59 AM