Ask The Pros:

Question
I have a Saunders Hometrac Deluxe 343853 and I have misplaced the instructions and guidelines. Can you supply me with a copy of these

Answer
Thank you for your inquiry, please check your inbox for a PDF file containing this information. Feel free to contact me if you require additional information.

Date Posted:
12/21/2011 10:35:31 PM

Question
Need to know overall with of bed with rails down. Need to see if it can fit through our door opening.

Answer
The overall width of our Electric Youth Bed with its rails up is 38 inches.

Date Posted:
12/21/2011 10:37:49 AM

Question
What is this product made out of; wood,metal, particle board

Answer
Thank you for your inquiry. It is a metal storage cabinet.

Date Posted:
12/21/2011 9:29:07 AM

Question
Are the codes programable

Answer
You can have up to two codes - a user and administrator.

Date Posted:
12/21/2011 9:17:19 AM

Question
Is there an option to add a red alarm light when door is open

Answer
There is not a red alarm light option, but an alarm will sound if pass codes are entered incorrectly.

Date Posted:
12/21/2011 9:09:15 AM

Question
What product aids you have for a person whom falls on the carpet, and needs assistance to get up. I am not interested in a necklace type device. I am thinking something like a 2 step stair with handles??

Answer

We do have a heavy-duty 2-step stair with handle: http://www.medical-supplies-equipment-company.com/product/ppf/id/23702/new_prod_full.asp

Date Posted:
12/20/2011 11:38:55 PM

Question
Hi, What are the dimensions for this wedge Thank you.

Answer
Thank you for your inquiry the dimensions are 24in top to bottom x 23in side to side. Please contact me if you require additional information.

Date Posted:
12/20/2011 10:07:53 PM

Question
Who is the manufacturer

Answer

Dear Rob:

These shoes are made by Aetrex.

Date Posted:
12/20/2011 10:07:09 AM

Question
Hello,I need to order just 3 adapters and 7 battery charger adapters Can you help me

Answer

Thank you for your inquiry. I'm waiting to confirm the availability from the warehouse. Once that's completed, I will send you a formal quote for the accessories. Thank you for your patience.

Date Posted:
12/19/2011 10:44:49 AM

Question
We need a catalog of all the medical equipment you sale. This is a brand new facility, so we are looking for top of the line equipment. Please send information to: 2321 Chace Lake Drive Hoover, Alabama 35244

Answer

Simona,

Thank you for your inquiry. My name is Gilbert and I called just a few minutes ago and left you a message regarding the equipment for your new facility. Please check your email for more information, which has been sent via my personal email address. Thanks!

Date Posted:
12/18/2011 7:21:59 PM

Question
HIIs this a disposable PajamasThanksMax

Answer

Thank you for your inquiry. This snap on front pajama tom is made with of 55% Cotton and 45% polyester. Please contact me if you require additional information.

Date Posted:
12/18/2011 11:52:14 AM

Question
Dear Sir In the beginning I would like to introduce our selves, we are Dokan medical from Saudi Arabia working with 2 field’s medical suppliers and contracting We would like to get your best price quotation for the below item: 1Narcotic Compact security cabinet double -lock C 3761-01 quantity 25 each. 2 medicen cabint doubel lock steel two door with internal thermometer As we have a request from our customer here in Saudi Arabia. Awaiting your feedback. Sincerely,

Answer

Thank you for your inquiry. Please select from the following available Narcotic Sercurtiy Cabinets:

Double Lock:

• Single Door Narcotics Cabinet
• Double Lock Narcotic Cabinet
• Double Lock Narcotics Cabinet
• 12in Double Lock Narcotic Cabinet

Double Door: (w/o Internal Thermometer)

• Medium Narcotics Cabinet
• Standard Size Narcotics Safe
• Heavy Duty Deep Cabinet Narcotics Box
• 12in Double Door Narcotics Locker

Once your selection has been made, I will be able to provide an offical formal quote. Please provide complete destination address in order to receive shipping charges. Thanks!

Date Posted:
12/18/2011 5:15:05 AM

Question
What are the dimensions of the opening I need a wider seat.

Answer
The opening size on this item is 7.75in wide x 8.75in deep.

Date Posted:
12/16/2011 11:07:34 AM

Question
The 17x17 measurement, is that the inside of the seat or outside of the seat width Im looking for a seat with a wider hole, the one we have is too small and my mom is too big.

Answer
The 17 inch dimension is the outside of the seat.  The standard size of the opening on the clamp on seats is approximately 8in wide and 9in deep.

Date Posted:
12/16/2011 11:02:04 AM

Question
Not clear on description. Detail section states 40 width. However the description indicates the screen telecopes out from the wall 39 in to 90 in. Please explain what the 40 in width is and confirm this does telescope out to 90. Also does the screen fold flat against wall when not in use

Answer
This is a telescoping screen.  The 40 inch width is the minimum width out from the wall if not extended.  The telescoping bar is 39 inches wide when collapsed and 90 inches when fully extended.  The screen does pivot 180 degrees for flat storage when not in use.

Date Posted:
12/15/2011 11:57:50 PM

Question
The description states a fixed height of the trapeze bar. Cant the height be adjusted We need to use a non-adustable bed fixed at approximately 23 from floorat home and I was hoping for some adjustments. The picture indicates there may be adjustments. Thank you.

Answer
The height on this model is adjustable and does not say fixed.  The trapeze height adjusts from 37 inches minimum to 49 inches maximum.  The overall height of the unit adjusts from 65 inches minimum to 77 inches maximum.

Date Posted:
12/15/2011 10:58:23 PM

Question
My 3 yr. old son has severe epilepsy and PDD. Because a toddler bed is not safe for him we are looking at other options. He is 39 tall and 40 pounds. Is this bed appropriate for him Do you deal with insurance if my Dr. writes a prescription for this bed? Thank you!

Answer

This crib would be a suitable fit for your needs, however there are less expensive options available if you do not need the trendelenburg deck or the klimer feature.  I would be happy to offer you pricing on alternative options if this is the case.

Unfortunately, MSEC does not bill insurance for any purchases, however if you need to order an item, we would be happy to provide you any necessary documentation that you can submit to your insurance provider for reimbursement.

Date Posted:
12/15/2011 8:49:33 PM

Question
if i order this pillow could i please receive all four interchangeable foam cores in extra firm

Answer

Unfortunately, as these items are prepackaged by the manufacturer, we are unable to substitute density cores.

A similar option would be our Dual Core Foam Pillow and you could choose the firm option for firm and extra firm foam cores.

Date Posted:
12/15/2011 6:42:00 PM

Question
Approximately how many days can one Masimo LNCS Neonatal Adhesive Sensor be used by an infant

Answer
There is not a specific time frame as this would vary patient to patient.  The adhesive is considered "long lasting" however it is recommended to check the site of use every couple of hours to ensure no pressure sores or rashes are being caused by the sensor.

Date Posted:
12/15/2011 3:02:20 PM

Question
Would this sensor work with the nellcor n65 pulse oximeter

Answer
This sensor is not compatible with the Nellcor N-65 pulse oximeter.

Date Posted:
12/15/2011 1:03:53 PM