Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi! I am Shahril from one of medical trading company operated in Malaysia. I am interested at your product ie 'Fiberglass Cast'. Can i purchase it directly from you. Thank you and hope to hearing from you soon. Kind regards, Shahril

Answer
You may purchase the fiberglass casting material from us.  You can place the order online.  Prepayment will be required in full via wire transfer.

Date Posted:
10/2/2011 3:01:50 PM

Question
Hi, I am interested in your 4.5x Titanium Flip-Up Galilean Dental Loupe working distance 420 mm. I have some questions. * Is the working distance fixed or adjustable? * What is the diameter of the front lens? * what are the settings/adjustments available? * How much is it in Euros? How much is the shipping to France? * I do not want to use EMS because they charge obscene fees when customs tax applies. Can you send with another company? At your convenience, I understand French and English. Best Regards, Olivier

Answer
Thank you for your inquiry. The working distance is fixed, although it works from about 360mm to 480mm. The front of the lens diameter is 28mm and the back is 16mm. The cost of the loupes is $374.25 USD and its € 281.0992 in euros. Yes, we do ship internationally. Please provide complete shipping address for charges. The only way we would be able to ship with another company, if they agree to let us ship these loupes to them directly and they ship to you in france.

Date Posted:
10/2/2011 12:31:22 PM

Question
Does this item record events

Answer

Unfortunately, this item does not have any memory for entrance recording.

Date Posted:
9/30/2011 12:22:04 PM

Question
needing to get a owners manual on this meter. can you please tell if that is possible or not. Getting error codes dont know what i need to do to fix it.

Answer

The link below is a scanned manual of the Nellcor N-20/N-20P:

http://www.meenamedical.com/uploads/Manuals/PulseOximetery/NELLCOR_n20p_OperMan.pdf

Date Posted:
9/30/2011 11:14:26 AM

Question

Please send me the inside dimensions of the drawers for the following carts: #K4513HRF #B3-03EHRF I have a piece of equipment that is 18 wide x 14 deep x 4 tall. I need to ensure that it will fit in one of the drawers. Thank you, Meryl Johnson Audiology extern

 

Answer

Thanks for your inquiry, the inside drawer dimensions are as follows:

#B3-03EHRF: 23in W x 17in D

#K4513HRF: 15in W x 16.75in D

Please contact me if you have any questions or require additional information.

Date Posted:
9/30/2011 9:03:08 AM

Question
Hi i want to baby nebulizer machine in india city Delhi if your are provied me this machine please give me details how to buy this machinethanksDeepak SharmaDesigner91-9650155346

Answer
The item you have ordered is only an accessory for a nebulizer.  The item you need to purchase that will be used for treatment is: http://www.medical-supplies-equipment-company.com/product/PPF/ID/21111/new_prod_full.asp

Date Posted:
9/30/2011 5:03:37 AM

Question
Is this a folding one

Answer

Thanks for your inquiry, this is a folding wheelchair, by the way, the wheelchair has been renovated by the manufacturer as well.

Please contact me if you require additional information.

Date Posted:
9/30/2011 12:22:47 AM

Question
I am interested in the recommended storage method for mattress overlays for hospital beds, specifically labor/delivery beds in LDRPs. We have found information that they shouldn't be rolled as that can compromise the integrity of the outer cover usually made of vinyl-type material. I would appreciate any information you can provide. Thank you very much.

Answer
Unfortunately, we have not been able to confirm any specific storage recommendations for mattress overlays.  We may suggest contacting the manufacturer of the overlay you currently have to discuss their specific recommendation.

Date Posted:
9/29/2011 10:35:35 PM

Question
Do you purchase used oxygen concentrators?

Answer

Dear Mr. Reed:

You may wish to contact http://www.advantagemedicalsystems.com.  This company specializes in refurbished respiratory equipment.

Date Posted:
9/29/2011 2:35:20 PM

Question
Do have a sinus pad for this unit??

Answer
We do not currently offer any accessories for sinus treatment on our diathermy units.

Date Posted:
9/28/2011 9:03:00 PM

Question
Do you have any documentation which indicates whether this stretcher requires one or two attendants when moving a patient.

Answer

Thanks for your inquiry, this stretcher only requires one attendant when moving a patient.

Please feel free to contact me if you have any questions or require additional information.

Date Posted:
9/28/2011 4:26:21 PM

Question
I am looking for something like this cart but a little bigger. Item# 06K21MEDCDo you have anything like that What type of accessories can I order for it. is therer a way we can add a handle to push it around?

Answer
At this time, we do not have any options with the exact features in a larger size available.  Is there a specific feature you are attached to with this unit?  We may be able to locate an alternative with like function.

Date Posted:
9/28/2011 4:22:46 PM

Question
Can you clarify is this 10000k gloves price or 1000 because on the box it says 1000.And what aould it be for shipping and handling to ZipCode 08759. and are they loose or packed in small quantity of 100 a box inside a bigger box Are they in a stock?James

Answer

Thanks for your inquiry,

That item has been discontinued. Please click here to view our replacement item, Shipping charges to zip 08759 are approximately $10.99.

I apologize for the inconvenience, please contact me if you require additional information.

Date Posted:
9/28/2011 1:40:47 PM

Question
Good day, do you have a distributor in South Africa? Thanks

Answer
We do not have a distributor in SA at this time,  We do ship there, however.

Date Posted:
9/28/2011 10:00:35 AM

Question
I am ready to purchase a lateral rotation mattress for my aunt in the next few days. I am soliciting quotes and would like your best price on item 0059SL - Lateral Rotation Mattress w/Low Air Loss. Please provide a quote number and a sales representative. Thank you

Answer
We will have a quote to you shortly.  My name is Brittany and I will be able to assist you with this purchase.

Date Posted:
9/28/2011 8:59:29 AM

Question
Hello, Im here to ask why is there no hooks on your Anesthesia Mask for infantsThanks!

Answer

Please see a more detailed description:

Infant Premium Anesthesia Mask: Medline's Premium Anesthesia masks offer an ergonomic cushion design that provides an optimal seal with minimum pressure. Clear body permits easy patient observation. There is a removable hook ring for hand-held or head-strap application. More nose bridge room ensures a proper fit. The connector port is centered and positioned for secure gripping and has an easy connect and disconnect surface. Ultra-thin wall, air-filled cushion is soft and comfortable and provides excellent seating and sealing. Inflation valve adjusts cut off pressure for optimal seal.

Date Posted:
9/28/2011 3:11:24 AM

Question
Call me

Answer
Thank you for your inquiry. I called and left a message for you. How can I help you regarding this Imaging table.

Date Posted:
9/27/2011 11:56:03 PM

Question
It was suggested to get a cervical pillow because I am presumed to have a pinched nerve. What is the best style for that.

Answer
Any dual lobe or adjustable cervical pillow would be best.  We have some inflatable pillows or pillows that may be filled with water.  These are adjustable to suit the users firmness needs.

Date Posted:
9/27/2011 9:15:29 PM

Question
can this track be easliy cut Straight cubicle track

Answer

Dear Christian:

Thank you for your inquiry.  This track is made out of extruded aluminum and can be easily cut with a hacksaw or a similar tool. 

Date Posted:
9/27/2011 3:02:14 PM

Question
Can this lamp be used for minor aesthetic proceduresBotox, Fillers, etc.

Answer

Thanks for your inquiry, there is too much intensity in this light, it is mostly recommended for General Examinations, Please click here to view our ISIS single Ceiling Mount Surgery Light, this options is more suitable for minor cosmetic surgeries.

Please feel free to contact me if you have any questions, or require additional information.

Date Posted:
9/27/2011 10:03:50 AM

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