Ask The Pros:

Question

Hi do you have any non skid universal size shoe covers in stock I am looking to pay no more than 19-22 per pair

Answer

Good morning Mr. Gallivan, 

One of customer support specialists will reach out to you shortly in regard to our current shoe cover options.

Respectfully, 

MSEC Customer Support Staff

Date Posted:
5/16/2020 6:38:07 AM

Question

Can you send me the electrical rough in for item 564192OMI unit

Answer

Good morning Mr. Burg, 

Thank you for your inquiry. 

We have a customer support specialist looking into item #564192OMI, we will email you with additional information shortly. 

Please feel free to reach us at 1-866-706-4480 with any additional questions you might have. 

Respectfully, 
MSEC Customer Support Staff

Date Posted:
5/15/2020 11:46:34 AM

Question

On Order #148100, I made a mistake. Instead of item #92282NONMD $103.68 I would like to buy item #82282NONMD $103.94 21 cap Please make the change. Send me an email to confirm this change.

Answer

Good morning Dr. Everett, 

Please check your email for an update regarding your order and confirm revisions made to proceed with processing at this time. 

Respectfully, 
MSEC Customer Support

Date Posted:
5/14/2020 7:31:09 PM

Question

What is the weight limit for these stairs

Answer

Good morning Brittany, 

Thank you for your inquiry. 

The weight limit for the Convertible Rehab & Physical Therapy Staircase, 630-56-0651HSM is 350 lbs. 

Please let us know if you have any additional questions or needed assistance placing an order, our number is 1-866-706-4480.

Respectfully,
MSEC Customer Support

Date Posted:
5/13/2020 4:54:07 PM

Question

Can this item be used with a hospital bed

Answer

Good afternoon Ms. Caldwell, 

We currently have a customer support specialist looking into this for you. We will contact you shortly with additional information. 

Respectfully, 
MSEC Customer Support 

Date Posted:
5/13/2020 7:56:08 AM

Question

Does the bassinet have holes

Answer

Good morning Ms. Jackson, 

Thank you for your inquiry. 

Yes, the bassinet basket does have holes. Please feel free to contact us directly at 1-866-706-4480 with any additional questions. 

Respectfully, 
MSEC Customer Support

Date Posted:
5/13/2020 12:33:28 AM

Question

how large is the xl

Answer

Good Morning MS. Marniece, 

Thank you for your inquiry. 

One of our custoemr support spercialist will send you some additonal information regardign our gown availibility at this time. 

Respectfully, 
MSEC Customer Support

Date Posted:
5/11/2020 6:08:26 PM

Question

Would you happen to have a website address or even mailing address for Maverick? This is the company you are working with on headwear and footwear. Thanks, Mark Nixon

Answer

Good morning Mr. Nixon, 

Thank you for your inquiry. 

Is there something we can assist you with here at MSEC? Please give us a call at 1-866-706-4480 if you have any questions. 

Respectfully,
MSEC

Date Posted:
5/6/2020 10:49:57 AM

Question

I need 500. Are they in stock if so what would the ship time and total cost be for that order?

Answer

Good Morning Ms. Emerick, 

Thank you for your inquiry. 

One of our custoemr support spercialist will send you some additonal information regardign our gown availibility at this time. 

Respectfully, 
MSEC Customer Support

Date Posted:
5/4/2020 7:54:01 AM

Question

Hello Sales, We're looking to see if you can supply us HEINE MINI 3000 LED Otoscope/Opthalmoscope. Kindly send the quote for 1 units each or reach me via email or call if further clarity is needed.

Answer

Good afternoon,

Quote# 921317 has bben sent to your email with a comparable item. Please let me know if you have any questions.

Regards,

Lucnida Eshenbaugh

Date Posted:
5/4/2020 5:50:58 AM

Question

We would like to get more information on this UV Tower. We own hotels and are looking at sanitizing our rooms. We are interested in this unit as it was developed for the cruise line industry. We have a couple of questions we would like to get answered. Please have someone contact me.Thank you

Answer

Good morning, 

My name is Lucinda and I will have a quote to you shortly. Please feel free to contact me with any questions.

Regards,

Lucinda Eshenbaugh

Date Posted:
4/30/2020 2:42:02 PM

Question

Are these gowns FDA certifiedDo you have between 25k and 1 million in stock?

Answer

Good Morning Ms. Smith, 

Thank you for your inquiry. 

One of our custoemr support spercialist will send you some additonal information regardign our gown availibility at this time. 

Respectfully, 
MSEC Customer Support

Date Posted:
4/29/2020 2:43:22 PM

Question

sizing chart

Answer

Dear Dr. Stauber:

Thank you for your inquiry.  Unfortunately, this product is currently on allocation to existing customers only.  

Date Posted:
4/29/2020 2:24:52 PM

Question

Hi, What is the waist size of s, m, l, xlThanks, ron

Answer

Afternoon Ron:

Thank you for your inquiry. S under 30, M 32-36, L 38-42, XL 44-48.  These products are available on allocation basis only to customers who ordered these in the past.  We will let you know once we have more available inventory.  

Date Posted:
4/29/2020 1:15:50 PM

Question

Are these US made

Answer

Dear Beverly:

Thank you for your inquiry.  These products are not US made.  

Date Posted:
4/28/2020 4:09:38 PM

Question

Hello, are any of the isolation gowns you have in stock resuable or are they all disposable Also how soon will in stock items ship? Looking for an arrival estimate for boston, MA.

Answer

Afternoon Mariam:

Thank you for your inquiry.  All PPE items are currently on allocation to existing customers.  We do have limited selection of disposable gowns for sale to general public.  Please contact Lucinda@msec.co for more details.  

Date Posted:
4/28/2020 2:59:01 PM

Question

Hello. I am looking for additional information on the MS3C-200C ambulance stretcher. I understand that it has a weight limit of 400 lbs, but we need to know the factor of safety in the design. For example, if it fails at 410 lbs, that would not be acceptable.Thank you,-Dani.

Answer

Good Afternoon Dani:

Thank you for your inquiry.  We are a distributor and not a manufacturer.  Officially, we can only advise you not to load the stretcher over the weight capacity.  However, all stretchers are designed with safety factors in mind.  The exact safety factors are not known by us.  You may also wish to consider MS3C-ProX which is rated at 550 lbs.  

Date Posted:
4/28/2020 8:54:48 AM

Question

Hi I work for the western Australian health department. we are looking at buying some of these trolleys locally in Australia from Medik in China. I am wanting to verify the quality. can you please reach out to me so I can discuss this aspect.regradsNathan

Answer

Hello Nathan:

Thank you for your inquiry.  Please feel free to contact Gary Gorodetsky, Director of Business Development.  His direct number is 713-443-5266 or email gary@msec.co

Date Posted:
4/24/2020 2:30:16 AM

Question

Are these compatible with 277VAC lighting circuits Darrell A. WestgateSJH Plant Operations - Electrician

Answer

Good Afternoon Darrell:

Thank you for your inquiry.  120-277V universal voltage options are available.  Please contact us for additional info.  

Date Posted:
4/21/2020 7:35:00 AM

Question

Will this mask protect me from Covid-19Dr. Yia

Answer

Dear Yia:

Thank you for your inquiry.  These masks are designed for non-surgical use with an approximate filtration effectiness of 75 percent. KN95 and N95 masks have a filtration rate of 95 percent.  Use of masks is recommended by CDC to aid in prevention of transmition of Covid-19.  

Date Posted:
4/20/2020 9:29:55 AM