If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
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Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I would like a toilet safety frame that has arms between 32 & 34 tall to go on stool. Is there a brand that would have a little taller arms.
Answer
Dear Harry,
Thank you for the inquiry, unfortunately we do not have arms that tall on the toilet safety frames.
Respectfully,
MSEC
Date Posted:
2/21/2009 9:06:46 AM
Question
So what is it that our PTO would have to change to make sure this is a wall mounted light instead of a floor mount? We are purchasing a light for the nurse at school...head lice checks.
Answer
Dear Ms. Husa:
We update the information on the products. This is the correct item number and product link to Ring Magnifier Wall Mount - 37 inch Reach item# 021-244-831.
Date Posted:
2/21/2009 8:38:08 AM
Question
Does this cart have a power stip?
Answer
Dear Sandy,
Thank you for the inquiry. Unfortunately this product does not have a power strip. Please inform us of what size you need the cart to be. Also, I need to know what kind of weight capacity you need. Please email to inquiry@msecompany.net
Respectfully,
MSEC
Date Posted:
2/20/2009 4:30:43 PM
Question
Hi!Is the sizing based on chest circumference at the bottom of the sternum? I am about 36 if that is the case. Do you recommend a large or a medium? Thanks,Sandra
Answer
Dear Sanda:
Could you also provide us with your height and weight. This will enable us to make a better recommendation.
Date Posted:
2/20/2009 1:52:25 PM
Question
Is there a discount for government agencies?Is there a discount if we order 2 or 3 medical treatment tables?How much do you charge for shipping?Can we see swatches or examples of colors for the tops of the table?
Answer
christina following up. CV 02/20/2009
Date Posted:
2/20/2009 1:46:45 PM
Question
I have 32 in doorways in my home can this lift go through them? Can a sling be purchased so the patient can be moved in an upright position or seated position?
Answer
Dear Wilda,
Thank you for the inquiry. This unit has an adjustable Base Width: 24"-36, so it will fit thru your doorway. The slings we carry for patients to lay down or in an upright position (like a swing). I hope this helps.
Respectfully,
MSEC
Date Posted:
2/20/2009 11:45:49 AM
Question
I have 32 in doorways in my home. Can this lift be moved through them to the bath, etc.
Answer
already answered.
Date Posted:
2/20/2009 11:41:24 AM
Question
We are implementing a new ER with 2 trauma shock and 16 regular rooms. We need the furniture and equipment for the whole department incluiding monitors, defibrilators, beds, stretchers and so on. I will appreciate receiving information on this matter.
Answer
Dr. Manuel:
Thank you for your inquiry. We will be happy to assist you with your needs. You can email account manager Christina Villa at christina@msecompany.net with your product list. Are you interested in only new or would also consider refurbished medical equipment as well?
Date Posted:
2/18/2009 6:10:18 PM
Question
Are these FM rated as well? Does a certificate come with these proving this? Written on the bottom? Are these designated non-combustible? We have to replace our metal hospital ones which are rusty with new and the fire marshal had specific containers he would allow. Thanks Pat
Answer
checking on specs BES
Date Posted:
2/18/2009 10:18:28 AM
Question
please advise the price of the whole package
Answer
sending quote CV 02/18/2009
Date Posted:
2/18/2009 5:29:15 AM
Question
Is this matress designed for a hospital bedAnd can it support up to 250 pounds?
Answer
This product is not designed for use with medical beds. The length of a standard hospital mattress is 80 in. This item is only 68 in. long. Instead, you may wish to consider ACS Comfort Gel Plus Overlay, item# TG10RVE. This is a gel overlay for a regular size hospital beds and has weight capacity of 350lbs.
Date Posted:
2/17/2009 11:25:12 PM
Question
Per Dr orders RX I am renting on from a home town drug store. The Penguin. $16/month, they said I could buy a rented one for $148. Would I need to send you a RX for one?My daughter is 15 months. So I would like to get one that she can use for some years and her not get tired of seeing it.
Answer
Dear Ms. Hamrick:
You can fax Rx to 713-706-4161 and you can place your order online. If you have any other questions, please call us toll free at 877-706-4480.
Date Posted:
2/17/2009 4:46:58 PM
Question
i was playing running in football all of a sudden i got pain in my left knee very sharp pain put ice on .went to hospital got it check out their said i have got minor torn muscle ligament .i have to rest it for two weeks will the patella strap help me to go back in football
Answer
Dear Sajid:
The immobilizer will help with the healing process and will minimize the chance of re-injury, however, we would not recommend going back to football until you have fully recovered.
Date Posted:
2/17/2009 4:32:42 PM
Question
Can You use any regular twin size mattress with this bed?
Answer
A mattress would have to measure 80in x 36in to properly fit this bed. Regular twin size mattresses are not recommended for adjustable beds. You may wish to consider purchasing a bed package which includes both mattress and rails:
Date Posted:
2/17/2009 4:20:14 PM
Question
We have a couple ACS gel cushions w/insert and the top fabric is flimsy and tears easily. Is the 26102DGEVR made of the same fabric?
Answer
Dear Pat:
26102DGEVR is made by a different company. However, it would be difficult for us to qualify the quality of one fabric vs the other. You may want to consider ordering one gel cushion to see if you like it.
Date Posted:
2/17/2009 1:35:24 PM
Question
what is the perdicted for a 5foot 2inch female who is 85yo
Answer
already spoke to her on the phone
Date Posted:
2/17/2009 1:32:47 PM
Question
I have a quote for an Armstrong Medical Anesthesia cart that I am looking to possibily purchase 6 each of - is there someone I can fax a copy of this quote (minus pricing of course) to that can do a comparable quote for me? Please respond asap - thanks
Answer
Dear Terri,
Please fax your request to 713-706-4161 attn: Christina Villa
Respectfully,
MSEC
Date Posted:
2/17/2009 1:32:32 PM
Question
do you take medicare
Answer
Dear Carolyn,
Thank you for the inquiry, however we do not accept medicare as a form of payment. We are truly sorry for the inconvenience.
Respectfully,
MSEC
Date Posted:
2/17/2009 12:28:04 PM
Question
Do you know measurements of large and x-large disposable shorts?
Answer
Thank you for contacting us. Here is the answer to your question:
The dimensions are as follows:
Measurement Waist –Stretched Elastic Length
NON272709L 23.5” x 22.5”
NON27209XL 25” x 23.5”
Please let me know if you have any other questions.
Respectfully,
MSEC
Date Posted:
2/17/2009 10:26:35 AM
Question
Good Morning,We have a severe disabled 6 year old. She is now at University Medical Center ICU in Jackson, Ms.We are looking for the youth bed that you carry, and so far I can't find a provider in MS.She has MS medicaid that we would be using. Do you know of a in state that might have these beds and take medicaid.Thank you for your time.Kathy Ridout
Answer
Dear Kathy:
Thank you for your inquiry. Unfortunately, we do not carry portable youth beds.
Date Posted:
2/17/2009 8:50:31 AM
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