Ask The Pros:

Question
Is the youth bed priced at $3995 payable through the Texas Medicaid Program and if so, what HCPCS code is availabale. Thank you.

Answer

Dear Mr. Velazquez:

Thank you for your inquiry.  Unfortunately, we do not accept Medicaid payments at this time.   

Date Posted:
12/22/2010 1:52:51 PM

Question
Im looking for an inexpensive, disposable version of this gown. Do you offer such and item

Answer

Dear Stephen,

I have spent some time looking for an inexpensive replacement. Unfortunately, we do not carry anything that is backless and less expensive. I am sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
12/22/2010 12:09:56 PM

Question
we need the hospital bed for examination in our hosptial . so, we would like to know if you have supplier in nepal who can supply us the bed for examination . thank you.

Answer

Dear Shimren,

Thank you for contacting us. How many of beds do you nee? We do ship to Nepal but we do not have a distributor located there. We are sorry for the inconvenience.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
12/22/2010 2:04:01 AM

Question
What are pad dimensions Are they reusable?

Answer
These pads are 32in x 36in and are reusable.

Date Posted:
12/21/2010 7:03:29 PM

Question
can tell the name of the manufacture of the raised toilet

Answer

Dear Alberto,

Thank you for the inquiry.  The name of the manufacturer is Carex.

Respectfully,

MSEC

Date Posted:
12/21/2010 6:27:14 PM

Question
I want a pedal exerciser that moves the pedals itself to help leg movement. My wife is a SCI. She can push with her legs just a little. I would wish to find a machine that can stand her up to walk on a lower tread mill.

Answer
This machine is unfortunately not self-propelled.  There is movement required of the user, however it does assist in rehabilitation and strengthening of the limbs used with it.

Date Posted:
12/21/2010 6:18:10 PM

Question
My shoes are in very good shape. Not the velcro straps. Can I buy a pair of traps

Answer

Dear Humberto:

We do not sell shoe replacement parts.  It maybe worth while to take the shoe to a local shoemaker shop.

Date Posted:
12/21/2010 5:35:26 PM

Question
would you be able to purchase this product with out a prescription from adoctor and could u use this product withalbuterol medication. For COPD

Answer
Yes you can. 

Date Posted:
12/21/2010 10:13:51 AM

Question
I have a plate with 7 screws on one side and 2 screws on the other side of my left ankle. Its deteiorating much quicker than expected im 23 and in school and really cant afford to have it fused because of the long recovery time. Is this something that i could use

Answer

Dear Ron:

TENS units are used in an attempt to temporarily alleviate neuropathic pain (i.e. pain due to nerve damage).  Given your condition, the use of TENS would not be recommended.  We would suggest consulting with a chiropractor or a podiatrist to determine the best options for a treatment. 

Date Posted:
12/21/2010 12:09:06 AM

Question
Will this pillow provide relief from the pain caused by cervical spondylosis

Answer

Dear Mr. Beebe:

Unfortunately, it would be difficult to say if this or anyone of our other cervical pillows would provide relief from cervical spondylosis.   Although in principal it will work, the level of comfort depends on your body type, sleeping position, state of restfullness.  In our experience, we found that pillows are like shoes - you have to try them on in order to know if they are comfortable to wear. 

Date Posted:
12/20/2010 4:45:31 PM

Question
Does this bed come with mattress If no, then how much mattress costs? Is there any warrenty on this bed? Is shipping free. Needs to be shipped to Rarital, NJ.Thanks.

Answer
Thank you for your inquiry. This product is the bed only, if your interested in the mattress as well. Please see the formal quote i sent via email. If purchased within the next 10-15 business days I will offer FREE SHIPPING!

Date Posted:
12/20/2010 12:28:24 PM

Question
Can I buy a box of 100 Dover Rob Nel 14-French straight intermittent male catheters? I don''''t see them on your website.

Answer
Thank you for your inquiry. Do you have the manufacturer number or part number for these intermittent male catheters? 

Date Posted:
12/20/2010 12:27:52 PM

Question
I want to know which material the cannula was produced.

Answer
This nasal cannula is made of latex-free PVC tubing.

Date Posted:
12/20/2010 12:06:25 PM

Question
What is the status of my order It has been a week. When will it be shippedThanks.

Answer
Thank you for your inquiry. Your order has been delivered please see tracking number 1Z5218W30358866332 UPS 

Date Posted:
12/19/2010 8:26:52 PM

Question
what is the weight capacity on this seat

Answer

Dear Terry,

Thank you for the inquiry. The weight capacity is 250 lbs.

Respectfully,

MSEC

Date Posted:
12/19/2010 12:11:46 PM

Question
Ive had 3 back surgeries and now am experiencing problems deep in my hip. I have used a less expensive gel cushion before but it doesn't seem to help. Air cushions work better for me, but the one I can afford leaks too quickly. I weigh 295. What would be a good cushion for me

Answer

Dear Kathy:

Thank you for your inquiry.  This particular cushion is designed for heavy duty use and extended life.  Although, this product is designed with comfort in mind, the ultimate test is whether it actually passes user's requirements.  The best way to find out is to actually try it out.

Date Posted:
12/19/2010 2:04:30 AM

Question
Im looking for a bolster to put under my needs to keep them bent while sleeping on my back in bed. I currently use a round bolster, but it keeps rolling off the bed. Is the the 24HSM suitable for my need

Answer
This half round positioning bolster would be good for your needs as the flat bottom aids in prevention of rolling or slipping out from the supported body.

Date Posted:
12/18/2010 5:43:56 PM

Question
I AM LOOKING FOR A NEOPRENE GLOVE TO SUPPORT MY THUMB AND WRIST,FRO THE TIP OF THUMB IS 9 IN LONG FOR BOTH HANDS DUE TO MVA OR IF YOU HAVE AN ORDER BOOK THAT MY DR. CAN ORDER FROM THEIR # IS AERA CODE 732 -714-0070 NORTHEAST SPINEand SPORTS IN POINT PLEASANT NJ O8742. THANK YOU !!!

Answer

This item is universal and would be sufficient for your needs.

http://www.medical-supplies-equipment-company.com/product/ppf/id/12047/new_prod_full.asp

Date Posted:
12/17/2010 4:42:15 PM

Question
I have placed two orders in the last thirty days and I was looking to see about using my companies purchase orders as I saw you had that option. How do I go about getting setup to be able to use purchase orders? Thank you,

Answer

You can print out and complete our credit application http://www.medical-supplies-equipment-company.com/PDF/MSEC-CreditApplication.pdf and fax it back to 713-706-4161 with your next purchase order.  Thank you for your business.

Date Posted:
12/17/2010 4:00:34 PM

Question
Hello,How long from head to toe laying downWall-hugger to me means this chair can sit right up against the wall, It this correct?We have a close space so I have to be careful.Thanks,Pat

Answer
Wall hugger is actually the manufacturer's name for the recline function.  This means you the patient simply crosses their arms and leans back to recline and no need to pull a lever to recline.

Date Posted:
12/17/2010 3:42:36 PM