Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
We need a maximum height for caregiver ease

Answer

The height range of the bed pan is 15-23" from the floor.  You may add the additional height of the mattress for the working height.

Date Posted:
12/23/2012 1:29:54 PM

Question
I have high need for your product forour new medical school.please review prices and email me the reduced prices

Answer
Please e-mail a list of items you require to me at Brittany@MSECompany.net and I'll be happy to review and price for you.  Thank you.

Date Posted:
12/22/2012 8:10:10 PM

Question
I have a TENS machine N602 thatI have been using for back pain due to degenerating disks. I have recently bought replacement electrodes - Valutrode AXECF5050 from Ausmedic Australia. These are causing a reaction with an itchy red rash that takes up to ten days to clear up. Do you have electrodes that may be more hypoallergenic? Thank you.

Answer

The following electrode is recommended for sensitive skin and is hypoallergenic.  The manufacturer is Axelgaard and their item code is 901220 if you would like more information.

http://www.medical-supplies-equipment-company.com/product/ppf/id/11008/new_prod_full.asp

Date Posted:
12/21/2012 7:53:34 PM

Question
after the bottle is opened is their an expiration time multidose medication vials expire after 28 days. whould the iodoform gauze fall in this gategory alsothanks

Answer
There is an approximate shelf life of 30 days from the date the package is opened.

Date Posted:
12/21/2012 9:17:36 AM

Question
Have requested a price for 4 similar models a week ago.No reply. Do you want my business or not

Answer

Dear John:

Thank you for your inquiry.  We appologize for any delay, but this is the first request we have recieved from you since July 24th.  We will generate a quote for you later today.  We appreciate your patience. 

Date Posted:
12/20/2012 10:40:24 PM

Question
Does this table have a rod or something to attach table paper onThanks

Answer

Thank you for your inquiry. Regrettably, this particular table is not capable of attaching a paper dispenser. However, if you can tell me your requirements for an exam table, I will be sure to find a table that will fit your facility needs.

Date Posted:
12/20/2012 5:28:41 PM

Question
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Answer

Dear In Sung:

Your request is not clear.  Please restate your inquiry.

Date Posted:
12/20/2012 1:53:04 AM

Question
Kindly send me quotation for thisrefurbished Achieva PSO2 Respiratory Medical Ventilator.Also I just want to know the current status of the unit if its calibrated or have some cosmetic defects etc.

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote and the additional information your requested.  

Date Posted:
12/19/2012 7:07:17 PM

Question
Kindly send me quotation for this Refurbished Newport HT50 Ventilator.Also just want to know the current status of the unit if its calibrated have some cosmetic defects etc.

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote and the additional information your requested.

Date Posted:
12/19/2012 7:03:26 PM

Question
Kindly send me quotation for this LifeCare PLV-102 Portable Ventilator Refurbished.Also just want to know the current status of the unit if its calibrated have some cosmetic defects etc.

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote and the additional information your requested. I will add all 3 ventilators to one quote for your convenience.

Date Posted:
12/19/2012 6:59:59 PM

Question
We are looking for 6-0 FAG fast absorbing gut or something comparable Do you carry this type of suture?thank you,Dr. DeRouin602-696-2940

Answer

Thank you for your patience. We apologize for the delay in response, due to holiday closure:

Yes, we have fast absorbing gut which is equivalent to Ethicons 1916G on PC-1 needle 6/0.. It's our item#:GP6191 and its available (not on our website yet) for $86.43.

If you wish to proceed with a purchase, please let me know the number of boxes needed and zip code so I can provide a quote for your facility. Thanks!

Date Posted:
12/18/2012 8:56:10 PM

Question
Hi; I will like more info related to your machines. The use that I will give to the machine is to remove air from syringes once I fill them with a viscose mix epoxy, Couls you please recommend me one? Can you send me a quote? Thanks, I will be glad to gear from you soon. Celianne

Answer

Thank you for your inquiry. Please assist me with answering a few questions in order to find the correct machine for your facility:

Once I receive the answer to the following above questions, I would be able to recommend a centrifuge for you.

Date Posted:
12/18/2012 3:27:07 PM

Question
I returned 15 of 20 body fluid kits that I ordered on 10/22/2012. I have not received a confirmation of the return that I sent nor have I received an updated invoice. Could you help me with this issue please?

Answer
The items have been received, a revised invoice should be available within 14 days.

Date Posted:
12/18/2012 9:57:46 AM

Question
Where was this unit used

Answer
This unit was used in a pain management clinic in NY.

Date Posted:
12/17/2012 4:22:08 PM

Question
I work in the ER and want to know if your nasal sensor can be used on the forehead. I find often that I get a better waveform in this area. Thank you.

Answer

We do not have any information regarding the use of this item on the forehead, but can suggest the following item:

Nellcor Max-Fast Forehead Sensor: http://www.medical-supplies-equipment-company.com/product/ppf/id/13449/new_prod_full.asp

Date Posted:
12/16/2012 4:13:42 PM

Question
Hi, Im leaving in leeds of UK. I'm wondering if i buy this items now how long it will take for the delivery thanks a lot!

Answer
This item will take approximately 2 weeks to deliver to the UK.

Date Posted:
12/16/2012 6:21:06 AM

Question
The skin is irritated around the stoma where the pouch seal goes on the skin....what product could be used to protect it...because it even bleeds, it burns and even feels like sharp needles.Could you suggest a product that will help it heel

Answer
Unfortunately, we do not have a recommendation for your specific condition.  We would recommend seeking guidance of a physician who may be able to prescribe the appropriate healing agent for your wound.

Date Posted:
12/14/2012 3:54:53 PM

Question
hi, i have a big order and need prices as soon as posible is there an email where i can send you my request. Thankyou. Ing. Ramon Orta Galenix

Answer
Please email to inquiry@msecompany.net

Date Posted:
12/13/2012 6:27:35 PM

Question
Hello, Was wondering if I could get the manufactures name and part number for this product. My company would like to add it to our service kit for one of our products. Thanks for your help.Tony Y.

Answer
This is a Crown Surgical instrument.  The item number is 421-838.

Date Posted:
12/13/2012 11:39:45 AM

Question
Would this nebulizer work for a cf patient and work with a sidestream and para neb attachments.

Answer
If the patient is only prescribed Albuterol, any nebulizer may work.  If they are prescribed Pulmozyme, they will need to use a Pari or side-stream nebulizer.  If they are prescribed inhaled antibiotics (Tobi or Tobramycin), it is recommended that only a Pari nebulizer be used.

Date Posted:
12/13/2012 11:22:08 AM

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