Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
My name is Marissa Budhu and i live in Trinidad and Tobago. Im very interested in purchasing disposable bed sheets and pillow cases by the bulk to supply hospitals in my country. I would like to get some samples so i can begin marketing the sheets and pillow cases to the relevant hosiptals. Can i have a contact to arrange samples and prices for the bulk shipment. Thank you. Marissa

Answer

Dear Marissa,

Thank you for the inquiry.  Unfortunately we can not supply samples because we sell them in cases and we not are permitted to break the case.  If you want, I can get you descent pricing for 1 case of each. Let me know what you think. Also, we do ship internationally but only to the international airport.  If you have a FEDEX or DHL account, it would be easier for us to do business.

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
6/14/2010 7:17:31 PM

Question
I am looking for a single supplier to supply a variety of medical equipment for use abroad. Please call me to discuss. Thanks Tony

Answer

Thank you for your inquiry. I've tried to contact your office to speak with you regarding your medical supply needs. Please email the items you are requesting a quote for to kgilbert@msecompany.net 

K. Gilbert  

Date Posted:
6/14/2010 5:33:18 PM

Question
I am looking for a female model showing the abdominal cavity - specifically visualizing the bowel and abdominal aorta. Would this work If not, do you have any suggestions?

Answer

Thank you for your inquiry. Our female torso model does display the bowel and the abdomincal aorta. If you would like quote including shipping, please provide the destination zip code.

K. Gilbert

Date Posted:
6/14/2010 2:27:01 PM

Question
Do you have any equipment that I could place the patient foot for inspect it? Its very important that this equipment could raise up and down. Thank you. Waiting for you answer.

Answer

Dear Mr. Garcia:

The only product which comes to mind that may meet your needs is an actual wheelchair with elevating leg supports, such as you can see here Deluxe Elevating Footrests for Tracer Series item# A439TVNIGSI.  The base of the footrests can be folded up to allow easy access to the foot and the sole area.   If this is of interest, please let us know and we will be happy to quote you a wheelchair with elevating foot rests. 

Date Posted:
6/14/2010 2:06:29 PM

Question
hiare these sutible for surgery use and for dental use as well. what are they made out of

Answer
These shorts are suitable for any type of patient exam/procedure.  They are made of a non-woven SMS material.

Date Posted:
6/14/2010 12:00:04 PM

Question
Is this good for dicubitus ulcers

Answer
These are suitable for use with any open, infected wound.

Date Posted:
6/14/2010 11:32:11 AM

Question
What kind of power does this unit require

Answer
This 75 Gallon Mobile LoBoy Whirlpool electrical requirements are 8 amps / 115 volts / 60 Hz / 3 Pole GFI Receptacle.

Date Posted:
6/14/2010 11:21:32 AM

Question
Is this appropriate for an alzheimers patient Patient is obese and currently has to be lifted from chair. So, when she sits we have trouble positioning her. If not, what options do you recommend.

Answer

Thank you for your inquiry.  SitBack Rest Deluxe Lumbar Support may not be well suited for your needs. You may wish to consider placing Dual Position Comfort Wedge (item# 5971JMMRHISG) on each side of the patient to allow for better positioning. 

Date Posted:
6/13/2010 4:05:53 PM

Question
I can't believe a medical supply store doesn't have stethascopes I want an amplified double stethascope for instructional purposes. Can you find a reasonable priced one???

Answer

Dear Ms. Winter:

We carry a large selection of Medical Stethoscopes.  Please click on the links below:

 

Date Posted:
6/12/2010 3:57:59 PM

Question
I have severe bursitis in my hips, my Doctor mentioned a donut shape or small round cushion that I could sleep on for my discomfort as I am a side sleeper. Are you aware of anything that would help or do you carry such a product

Answer
This is a donut shape cushion which may be helpful, you may also try our D-Core Pillow, although it is a cervical pillow, it may be of help as it is supportive on the sides and has the concave center for the hip area to rest.

Date Posted:
6/11/2010 6:21:18 PM

Question
I have 2 questions regarding the above microscope;1 What is the vertical range of the microscope from floor to objective2 Is the straight binocular head interchangeable with the inclineable head, item

Answer

Thank you for your inquiry. Our microscope specialist should have an answer for you inquiry shortly. We appreciate your patience!

K. Gilbert

Date Posted:
6/11/2010 2:21:26 PM

Question
Are you able to ship to Guam? If so how much would shipping be via USPS, FedEx, UPS, etc? We are interested in purchasing large bulks. Thank you

Answer

Dear Adrian,

Thank you for contacting us. We are able to ship to Guam. We use DB Schenker for large quantities.We are able to deliver to the international airport only. If you have a FEDEX or DHL account, we could use in order to ship to your location.  I can not get the estimates until you pick out which products you need.  Let me know what you need.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/11/2010 6:15:56 AM

Question
Can you please send me via email if possible example of the different colors available for this cabinet I need to purchase 4 but i do not want to pick the wrong color and then have to ship them back. Thank you

Answer

Dear Monica,

Thank you for contacting us. I am going to send you all the colors in a moment. In the meantime, would you like a quote with shipping?  If so, please reply with the shipping address and if you need inside and/or lift gate delivery.  Thank you.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/10/2010 4:36:11 PM

Question
I need to suspend a curtain track from a 15 ceiling. Do you have a suspension pole that works with this track Do you also have curtains available?

Answer

The track we offer is ceiling mounted.  We do have suspension poles available, please fill out our custom quotation form and return to us so that we may prepare a pricing quote for you.  We do have curtains available as well in custom sizes.

http://www.medical-supplies-equipment-company.com/files/Media/PDF/Custom-Kit-Quotation-Request-Form-2.pdf

Date Posted:
6/10/2010 4:34:38 PM

Question
Would like to know what the differences are between the 2431HSM and the 2104-3CLT 12Adjustable Floor Mounted Parallel Bars.You can call me atthe above #.

Answer

Dear Mr. Stacy:

Thank you for your inquiry.  As per your request, I contacted you at 508-957-8349 and left a voicemail.  If you would like to call me back at 877-706-4480 x 104, I will be happy to answer any specifics regarding the difierences between the two parallel bars.

Gary Gorodetsky
MSEC

Date Posted:
6/10/2010 12:15:49 PM

Question
Dear Sir/Ma, I want you to kindly get me price and availability for the below Medical Supply as Follow: Omron And Untral One Touch 100 counts --- 30 Pieces Kindly get back to me with the quote price and shipping cost to Texas, also i will like to know the type of credit cards you accepted for payment. Thanks for your understanding, waiting your earlier response. Best Regards Frank Swartz Note: Kindly send all quote to my personal email: swartz_f@live.com

Answer

Dear Frank,

Thank you for contacting us. Which item number do you need?

www.msecompany.net

Respectfully,

MSEC 

Date Posted:
6/10/2010 10:42:44 AM

Question
how often should the packing be changed with a stage 4 wound

Answer

Dear De:

Thank you for your inquiry.  Unfortunately, we do not have information regarding the recommended frequency of changing packing on wounds. 

Date Posted:
6/10/2010 3:19:47 AM

Question
Why does the c tank weigh more than the D or E Isnt it smaller? Can you give me physical measurements, please?THANKS!ruth tighe

Answer
The C Tank (18lb Ship weight) is generally the same diameter as the E Tank (15lb Ship weight) and D Tank (12lb Ship weight) .  Both the E and D tanks are larger in height.  The measurements are generally: C Tank - 10.5 x 4.5; E Tank - 25 x 4.5; D Tank - 16 x 4.5.

Date Posted:
6/9/2010 8:27:23 PM

Question
We are looking for a hospital bed and mattress that we can have in our house for a long time. We dont want a mattress that will be worn out in a couple of years.

Answer

Dear Sheryl,

Thank you for contacting us.  We have several types of mattresses, but I must admit the best ones are made from Mason.  I would recommend any of the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/24442/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/19228/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/19223/new_prod_full.asp

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/9/2010 2:23:08 PM

Question
Could you tell me how much it would cost to ship item 31JCIH to our school in Statesboro, GA 30458? We would like to order this stretcher. Thank you!

Answer

 Dear Rachel,

Thank you so much for contacting us. I will have a quote to you shortly.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/9/2010 8:33:54 AM

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