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Question
what error code is EEE 529
Answer
Dear Carlo:
To identify the error please take a look at the service manual nellcor www.nellcor.com/_catalog/pdf/sns/prodman/10006679b00.pdf
Date Posted:
3/10/2010 9:22:19 PM
Question
We are in need of PMI kits filters, zeolite canisters, etc for these O2 concentrators: New Life Elite, New Life Intensity, Invacare 5, Invacare 10, Invacare Platinum XL, Puritan Benet 505. Can you please send me a quote for these? It would also be helpful if you could provide a breakdown of what parts are included in the PMI kits in case we need to order additional parts.
Answer
David:
Thank you for your inquiry. You may be better served if you contact http://www.advantagemedicalsystems.com. They specialize in O2 Concetrator units and accessories.
Date Posted:
3/10/2010 7:46:56 PM
Question
I have a requirement of a brand new Alcon Phaco Machine. Model is not specified. If you carry this, please email or call me with details. Thank you!
Answer
Dear Ms. Briones:
Please contact Ken Matley at Universal Eye Care at 800-203-0616 or 949-230-9954. Please make sure to let him know that you were referred to him by Gary from MSEC. He should be able to assist you.
Date Posted:
3/10/2010 7:25:23 PM
Question
is this boot good for fx toes? need a closed toe cast boot, easy to walk in, need to get back to work & i have to have closed toe cast boot
Answer
Thank you for your inquiry. Please see our Closed Toe Medical Boot Cast it provides both the comfort and support needed after any soft tissue surgery. If you have any questions, please contact us at 1-877-706-4480.
Date Posted:
3/10/2010 5:48:58 PM
Question
I'm sorry to ask such silly question. I currently have this RemStar Pro with c-flex Sleep Apnea Machine that was maybe used a no more than 2 times, a cane, walker, and a wheel chair that has never been used. I know there are so many people out there that could use these kinds of equipment and I'd hate just to get rid of these items. Do you or is there a company that I could donate or sell these items to before I send them to a landfill? Thanks for your time, Marilyn
Answer
Dear Ms. Doyle:
Before you send these items to a landfill, consider selling them on Craigslist.com. It is easy and you can make a few dollars in the process. Good luck.
Date Posted:
3/10/2010 4:44:30 PM
Question
I have an older quantum 400 table. The control panel is on the side of the table, and the plastic panel is broken. i need a new one. please call me about availability. table is about 9-12 years old.
Answer
Unfortunately, this item is discontinued from our inventory. We would recommend you contact the manufacturer, LSI International at 1-800-832-0053.
Date Posted:
3/9/2010 5:35:18 PM
Question
I need to order 2 male lab coats and had a question about your sizing. Currently our employees are using size 56L and they are too small so I wanted to find out the sizing on your XXL and XXXL male lab coats. Thank you.
Answer
Sizing is as follows based on our Unisex Knee Length Lab Coat:
2XL = Chest: 50-52 Waist: 44-46 Hips: 50-52 Neck: 18-18.5
3XL = Chest: 54-56 Waist: 48-50 Hips: 54-56 Neck: 19-19.5
Date Posted:
3/9/2010 10:20:12 AM
Question
In need of walker for toddler which has basket seat and head support
Answer
Dear Mary,
Thank you for the inquiry. Unfortunately, we do not carry a walker with head support. Please take a look at our currect selections:
Respectfully,
MSEC
Date Posted:
3/8/2010 9:32:06 PM
Question
How many milligrams of iodine are in an ounce of Dag solution?
Answer
There is 0.06% iodine in 0.1PPM of DAG solution.
Date Posted:
3/8/2010 9:07:24 PM
Question
i'm looking for a 'slide that goes on the shoe to make it easier to walk . it slips on the shoe around the front of the shoe and just the heel. the bottom of it is very smooth .
Answer
Unfortunately, we do not have this type of product in our inventory. The only item we were able to find is a "Carpet Skate" which attaches to the shoe as you described.
Date Posted:
3/8/2010 8:16:36 PM
Question
I am setting up a fake hospital room at our Corporate headquarters in NJ to use to photograph our products in. We manufacture patient monitoring equipment. I need to purchase track and drapes to have installed by 3/17 for a shoot on 3/22. Just one patient bay, please call to discuss. Thanks
Answer
Maureen:
As per our discussion, please fax the layout to 713-706-4161, Attn: Gary.
Date Posted:
3/8/2010 5:58:57 PM
Question
what all medications can be used with this. What about pulmozyme and 7% hypersal ????
Answer
Dear Ms. Gamble:
Thank you for your inquiry. Unfortunately, we can not comment on what specific medications can be used with nebulizers. Please consult with your doctor or pharmacist.
Date Posted:
3/8/2010 5:12:19 PM
Question
do you deliver in canada? or do you have a canadian supplier?
Answer
Dear Dan:
We do deliver to Canada, but we do not have a Canadian distributor. If you would like to provide us with your delivery address and whether or not you have a loading dock, we will be happy to provide you with a quote. You can respond to the address on this email.
Date Posted:
3/8/2010 3:40:24 PM
Question
What size shoe in this particular shoe should I order for a patient whose foot length is 9 3/4 inches and 3 3/4 inches wide at the metatarsals
Answer
Dear Ms. Singh:
We would recommend size 10 wide.
Date Posted:
3/8/2010 1:34:49 PM
Question
I work for a facility that provides services to adults with developmental disabilities. We are currently looking for a table of some kind to be primarily used to change briefs. We think we would like something in the 40 width range with pull-up rails. Am interested in your recommendation.
Answer
Thank you for your inquiry. I should have some information to your shortly with various options to help your patients.
Date Posted:
3/8/2010 12:42:00 PM
Question
Is this chair FDA approved? Can you order the chair in 220V? Thank you Elizabeth
Answer
Dear Elizabeth,
I attached the literature to another email. Let me know if you have any additional questions.
Respectfully,
Christina Villa - MSEC Sales
Date Posted:
3/8/2010 4:33:49 AM
Question
How does the chair recline? Do you need to go behind the chair or are you able to recline the chair by staying at the side of the chair? Do you have an electric 220V version of this chair? Thank you Elizabeth
Answer
Dear Elizabeth,
I just emailed you some attachments for this chair. Let me know if you need a quote with shipping.
Respectfully,
Christina Villa - MSEC
Date Posted:
3/8/2010 4:29:42 AM
Question
I WOULD LIKE TO KNOW HOW LONG THE CHORD IS AND COULD SOMEONE BE ABLE TO USE THIS PRODUCT SITTING IN WHEELCHAIR. MY BROTHER NEEDS SOMETHING TO HELP UPPER EXTREMITIES BUT CANNOT STAND FOR LONG PERIODS OF TIME. HE ALSO CANNOT AFFORD TO LAY OUT FOR EXPENSIVE EQUIPMENT. PLEASE EMAIL ME BACK.
Answer
Thank you for your inquiry. The door mounted pulley wouldnt be recommended for a wheelchair user. However, please see our Economy Wall Mounted Overhead Pulley which can be placed in a lower position for someone who is wheelchair bound.
Date Posted:
3/8/2010 12:02:29 AM
Question
I want to know if you do delivery to Puerto Rico. My grandma have an ulcer in her leg and she needs a podiatry whirlpool. Also I want to know about offers or if she can use her helth insurance to buy a whirlpool. Please let me know asap. Thank you!
Answer
Dear Ms. Cruz,
Thank you for the inquiry. We would be glad to ship to Puerto Rico. If you know which whirlpool you need, just email the item number and your shipping address so that I may create a quote. (christina@msecompany.net)
Respectfully,
Christina Villa - MSEC Sales
Date Posted:
3/6/2010 8:13:58 PM
Question
Can insurance be used to purchase this device?
Answer
Dear Ms. Merz:
Some insurance plans may cover this purchase with doctors Rx. However, we do not deal directly with insurance companies and would not be able to provide you with a definitive answer.
Date Posted:
3/6/2010 6:45:23 PM
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