Ask The Pros:

Question

Can you please tell me the manufacturer of this table

Answer

Thank you for yoour inquiry.  The unit is manufactured in Asia under brand name Body solid.  

Date Posted:
1/23/2022 1:16:13 PM

Question

What are the dimensions of this cabinet Thank you!

Answer

Good afternoon Ms. Walsh

Thank you for your inquiry. The Modular Cabinet is available in the following sizes. 

 48"Lx36"Hx18"D or 48"Lx36"Hx24"D

Please feel free to call me at 713-706-4480 or email me directly at Christa@msec.co with any additional questions. 

Respectfully,
Christa W.
MSEC Customer Support

Date Posted:
12/26/2021 7:13:48 AM

Question

Is there any way to lock a laptop to this surface

Answer

Hi Mary,

This model does not lock, however item #603053OMI does.  If you have any questions, or would like a formal quote please let me know.

April R.

713-706-4480X102

April@msec.co

Date Posted:
12/21/2021 6:06:06 AM

Question

I have an L-shaped stairway. the lower landing is 41x41. Is the landing sufficiently large enough to maneuver the chair to complete the trip.

Answer

Good Afternoon Leonard:

Thank you for your inquiry.  With standard foot rest, we recommend 42x42 inch landings. We also have a shorter foot rest that will work on 38x38 inch landings.  Please give us a call to discuss available options.  Units are in stock.  Typical transit time 3-5 days.  Allow for longer delivery during the holidays.  We look forward to hearing from you,   

Date Posted:
12/20/2021 12:21:59 PM

Question

What are the measurements of this item

Answer

Good afternoon Saarda,

Date Posted:
12/18/2021 6:26:39 PM

Question

Can any wheelchair attach to this stair trolley?

Answer

Afternoon Kathy:

Thank you for your inquiry.  MS3C-300WC is designed to fit many of the standard wheelchairs with seat widths from 18-22in.  However, it does not fit all chairs, especially custom made chairs.  If you would like to send us pics of the wheelchair in question, we will be happy to give you an opinion of whether it would work with the trolley.  Please let us know if you have any other questions. 

Date Posted:
12/14/2021 3:42:35 PM

Question

What is the current lead time on this itemDoes it plug into a regular US outlet?Greg

Answer

Good morning Greg,

This unit can be pluged into a regular US outlet.  Someone from our customer service department will be reaching out to you shortly with additional information.

Thank you!

April R.

713-706-4480x102

Date Posted:
12/10/2021 7:38:36 PM

Question

Can this be used for a disabled 8 year old child Can this be modified for a disabled 8 year old child?Are there pediatric evacuation chairs?

Answer

Morning Kathy:

Thank you for your inquiry.  Battery operated chair can be used for children.  For smaller bodied individuals, we recommend using pillows or wedges for better positioning.  The chair comes with waist and shoulder straps as well as foot strap.  Units are in stock.  

Date Posted:
12/8/2021 8:27:21 AM

Question

Can this unit be placed inside a cabinet or does it have to be free standing outside of a cabinet.Is there any venting requiredAre there any potential fire hazards associated with this type of heating device?

Answer

Good Morning Mr. Solheim, 

Thank you for your inquiry. 

The #053CDEMS, blanket warmer is safe to put insaide a cabinet. There is no venting required. 

If you have any additional questions please feel free to call or email. 

Respectfully,
Christa W. 
Christa@msec.co
713-706-4480

Date Posted:
12/6/2021 3:29:14 PM

Question

I ordered and received a gurney recently, which contained pieces for a vehicle locking device. But, I do not know how this is used. There was no paperwork included and i have never used something like this. Can you send us instructions for the device? Please send via email. Thank you!~

Answer

Good afternoon Ms. Harvison, 

Please forward the model gurney that you purchased and I will send over the installation manual for your specific locking mechanism. Feel free to contact me directly at 713-706-4480 ext. 103.

Regards,

Lucinda E.

Date Posted:
11/17/2021 10:57:48 AM

Question

Looks more difficult to descend than the evac chair. Can the evac chair be used to go up stairs.

Answer

Thanks for contacting us.  Looking forward to viewing the video of the stair case.  

Gary

Date Posted:
11/12/2021 3:15:47 PM

Question

Who is the manufacturer for this EKG cart I need to buy 3.Thank you.Cheryl Conaty, RNTunxis Community College

Answer

Good Morning Cheryl:

Thank you for your inquiry.  Item is made in US by CLT-IND.  Please let us know if you would like a quote.  

Date Posted:
11/12/2021 8:23:49 AM

Question

Hello, I hope all is well. Our son is disabled and lives in a group home. We are looking for a solution to move him around our home when he visits. He is 130lbs and with his chair, another 30lbs. It is a Quickie wheelchair and the back attachments. will this device work Thanks

Answer

Good morning Ms. Montero, 

Can you please email me some pictures of your son's chair? Also, please provide the distance between the larger back wheels. 

My direct email is Christa@msec.co . 

Respectfully, 
Christa W.
Customer Support Specialist

Date Posted:
11/9/2021 8:32:51 PM

Question

Are there any donuts any where with at limit closer to 300 lbs biatric

Answer

Good afternoon Kathy, 

One of our customer support specialists is looking into your inquiry and will be in contact with additional information shortly. 

Respectfully,
MSEC Customer Support

Date Posted:
11/8/2021 4:43:32 PM

Question

What is weight limit Phone is opttional

Answer

Weight limit is 220 lbs

Date Posted:
11/8/2021 12:48:08 PM

Question

Can this item be wall mounted Thank you.

Answer

Good morning Ms. Doherty, 

Thank you for your inquiry. The Double Door/Double Lock Small Narcotics Cabinet is designed to be wall mounted. The cabinet does come with pre-drilled holes for hanging. 

Respectfully, 
Christa W.
MSEC Customer Support

Date Posted:
11/8/2021 9:15:01 AM

Question

Hello, my battery is not charging. How do I know whether its the charger or the battery. Please advise We've owned the chair for 3 years now.

Answer

Date Posted:
10/26/2021 7:30:33 AM

Question

Is this heated in the microwave If so, how long do you recommend for a standard 600w? microwave.?

Answer

Good morning Ms. Feay, 

Thank you for your inquiry. 

One our customer support specialist is looking into this and will be in contact with more information shortly. 

Respectfully,
MSEC Customer Support

Date Posted:
10/16/2021 2:28:15 PM

Question

Is there an evacuation chair which both descends and ascends? We have stadium seating which will require a chair that goes up stairs to the concourse.

Answer

Afternoon Stacy:

Thank you for your inquiry.  We do have battery operated stair evacuation chair that will go both up and down flights of stairs - MS3C-300TSB.  We also have a battery operated trolley for wheelchairs that also goes up and down stairs - MS3C-300WC.  If you would like more information on either of the models or would like to get a quote, please let us know.  See links below for product info.  

• https://www.medical-supplies-equipment-company.com/emergency-medical-supplies/product/battery-powered-stair-climb-assist-chair_33179.html
• https://www.medical-supplies-equipment-company.com/emergency-medical-supplies/product/battery-operated-climbing-trolley-for-wheelchairs-quick-ship_33245.html

Date Posted:
10/12/2021 11:51:48 AM

Question

Could you give me the dimensions for this to see if it fits my table - Thank You!

Answer

Good morning Ms. Mason, 

Thank you for your inquiry. 
One of our customer support specialists will be in contact shortly with more information. 

Respectfully, 
MSEC Customer Support

Date Posted:
10/10/2021 8:42:03 AM