Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I have been eating about fouravocados weekly the last few months. I've also developed a tickle in my throat which causes me to cough about once or twice and hour, especially if I lower my chin.Could this be a mild allergic reaction to the avocado. I've never eaten so many but they seem to higher my good chlolesteral.

Answer

Dear Mr. Poggi:

Please consult with your dietician regading this condition.

Respectfully,

Date Posted:
6/1/2005 11:09:19 PM

Question
I broke my little toe and the doctor wanted me to get a ridged shoe to wear.Do you know what she is talking about?If so where can I get one.

Answer

Dear Ms. Griffith:

Thank you for your inquiry.  We are not sure what a "ridged" shoe actually refers to.  If the advice was offered by general physician, then you may wish to check with a foot specialist or podiatrist.

Have a quick and easy recovery.

Date Posted:
6/1/2005 10:19:58 PM

Question
The following item: Anti-Embolism Stockings, Item #: P467061SDMDM.Question:Does this item is good is to improve the good circulation of the blood? My wife suffers from veins varixes intern to the height of the ankle of the left foot. The use of this stocking good for her? Thanks for your help.

Answer

Dear Mr. Rojas:

Thank you for your inquiry.  Anti Embolism Stockings are specifically designed for improvement of blood circulation.  Please be aware that stockings that are too tight may actually adverse effect on blood circulation while those that are not tight enough may do little to improve it.  Therefore, the right stocking should be comfortable to wear for extended period of time and should not lead to numbness in the toes.

Date Posted:
6/1/2005 9:52:49 PM

Question
I notice that large retail outlets (e.g. Wal-Mart, Target) don't sell canes, walkers, etc. Is there a reason for this?

Answer

Dear Aja:

We have heard of the rumors that Wal-Mart was planning to offer some medical equipment and supplies.  However, we are not sure if they are actually going forward with it.  Perhaps, these organizations are not yet set-up to deal with Medicare requirements or due to liability issues or perhaps these products take up a lot of retail space. 

Respectfully

Date Posted:
6/1/2005 8:48:26 PM

Question
I'm looking for a used x-ray file cabinet.

Answer

Dear Mandy:

We do not carry used x-ray file cabinets.  We do have some new cabinets if you are interested.  Please call us toll free at 877-706-4480 for more information and pricing.

Respectfully,

Date Posted:
6/1/2005 8:58:52 AM

Question
Do you rent oxygen equipment? Specifically M6 (5 cubic ft) oxygen tanks? I have my own regulator and am going to be in St Martin from June 8, to June 25. I need to rent some oxygen tanks for my visit> Please respond ASAP. Thanks

Answer

Dear Mr. Rowland:

Thank you for your inquiry.  We do not rent oxygen equipment at this time.  We would further advise you to check with your airline, since many of them have regulations regarding transportion of oxygen tanks or concentrators on commercial planes.  Enjoy your trip.

Date Posted:
5/31/2005 7:29:31 PM

Question
do you have the butterfly print bouffant cap in the 24in size

Answer

Unfortunately, we do not have a 24 in butterfly print bouffant cap at this time.

Date Posted:
5/31/2005 3:15:27 PM

Question
My husband has gastric reflux and the MD suggested raising the head of our bed  Do you have any products that may aid the situation. Thanks

Answer

You can simply elevate your husband's upper torso using a bed wedge.  A bed wedge is a gentle support when necessary to elevate the upper body or legs, or to use as a trunk stabilizer for side-lying position. Designed for patients with problem breathing, poor circulation, hiatus hernia, back or neck problems. Polyurethane foam slant with removable zippered polycotton cover. 

Date Posted:
5/31/2005 11:09:13 AM

Question
i was wondering where u were located at???

Answer

Our call center is located in Houston, Texas, but we have warehouses throughout the U.S.  Typical delivery time for a bed is 4-7 business days depending on the destination.  For any other questions, please call us toll free at 877-706-4480.

Respectfully, 

Date Posted:
5/30/2005 7:46:26 PM

Question
Currently budgeting for an office to open where hydraulic stretcher beds would be needed. New considered however interested in used. Please advise.

Answer

Dear Ms. Moratz:

Thank you for inquiry.  In our experience it is only practical to purchase used beds when you are able to locate a vendor in your immeadiate area.  The reasons for that are simple; 1) most used beds/ stretchers come pre-assembled, therefore shippng them long distances will be expensive due to the space they occupy vs. new beds which come in compact, ready to ship boxes, 2) used beds rarely come with any warranty, i.e. you keep what you buy, so you need someone locally to service the products, finally, 3) you will need to purchase new mattreses or make certain to steam clean the old.  Ultimately, unless you have a reliable, local supplier, over a period of time it will likely cost you more to get a used bed/ stretcher versus new.  For any other questions please call us toll free at 877-706-4480.

Date Posted:
5/30/2005 6:45:15 PM

Question
HAVE AN EXISITNG FUME HOOD M#2472-FH S#840 WHAT EXHAUST AIR VOLUME IS REQUIRED FOR FUME HOOD WHICH IS USED FOR PROPANE SAMPLES.

Answer

Dear D Vriens:

We are not familiar with exhaust hoods.  Please contact the manufacturer for detailed information.

Respectfully

Date Posted:
5/30/2005 6:22:38 PM

Question
how nellcor symphony N3000 works ?

Answer

Dear Hazli:

Please visit or call www.nellcor.com for answer to your question.

Respecfully,

Date Posted:
5/29/2005 11:52:28 PM

Question
can you get the butterfly pattern as well for ordering. you had the brush stroke pannern and multi color. I had to order from another site but your prices are better. hope you get these in stock. thanks.

Answer

Dear Mr. Stach:

The following item has been added per your request.

Bouffant Caps - Butterfly Print 21".  Please let us know if your require any additional information.

Respectfully 

Date Posted:
5/29/2005 8:10:43 PM

Question
We are interested in item #CRSM638709RDMMD the Mobile Tambour Dooor Security Records Cabinet. Possibly four or five. What would be the educational discount available to the Eastford School District in Eastford, Connecticut. Any color.

Answer

Dear Ms. Grube:

Thank you for your inquiry.  We will be happy to work with you on the pricing that is acceptbale to both Eastford School District and MSEC.  Please contact us toll free at 877-706-4480 and ask for Kristy Daugherty. She will work with you on the pricing.

Have a great Memorial Day weekend.

Date Posted:
5/27/2005 3:44:45 PM

Question
We are looking for a medical storage cabinet to store and secure the youth's medications in during their stay with us.

Answer

Thanks for your inquiry. We do have a cabinet that might suit your needs. If this is not what your looking for, we have a mobile medicine cart  you might be interested in.

If you are interested in placing and order, please call us toll free at  1-877-706-4480

Respectfully,

Date Posted:
5/26/2005 12:56:42 PM

Question
I am looking for a new mammograph equipmen

Answer

Dear Dr. Zapata:

Thank you for your inquiry.  However, at this time, we do not carry new mammography equipment.

Respectfully,

Date Posted:
5/26/2005 12:59:30 AM

Question
What Section and Part of Technical Bulletin 117 do your pillows meet?

Answer

Dear Ms. Kamerling:

We are not familiar with Bulletin 117.  Please contact us at 877-706-4480 with any further questions.

Date Posted:
5/24/2005 1:19:21 PM

Question
We, at the office (architecture) need to know how a special furniture is called in order to advice our client. It is a kind of cabinet where a basin and a toilet are mixed. Must be flexible to set it into the Coronary Care Unit. Thanks from Mexico. (we will import several of them).

Answer

Dear Arthur:

Thank you for your inquiry, but we are not sure what you are asking about.  If you can provide us with more detailed description, we maybe able to assist you.

Respectfully,

 

Date Posted:
5/23/2005 7:29:13 PM

Question
where can I find a Cervical Fixed Nec ? please help me

Answer

Dear Marilyn:

Please click on the following links to see our products selection in the following categories.  For any other questions, please call us toll free at 877-706-4480.

  • Cervical Collars & Supports
  • Cervical Pillows
  •  

    Date Posted:
    5/23/2005 7:08:05 PM

    Question

    Looking for achilles heel pad.  Do you carry any?

    Answer

    Thank you for your inquiry.We carry Achilles Heel Pad Small/ Medium 921LISMM and Achilles Heel Pad Large/ XLarge 031LISMM.  Please call us with any other questions at 877-706-4480.

    Date Posted:
    5/22/2005 3:40:23 PM

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