Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
i would like to know how long can you use one of these do you need to put a clean one on each time you go to another home or can you use the same one thank you.

Answer

Dear Ms. Mcneill:

The effective time duration for any filtration mask depends on the cleanliness of the breathable air.  In other words, the cleaner the air the longer the effectiveness of the mask.  Under normal conditions the mask will last 20 min to a couple of hours.  Also, please keep in mind that the effectiveness of the masks also depends on the build in filter.  N95 mask can filter out 98% of air particles as small as a micron.  If you would like to tell us more about your working environment, we may be able to recommend a suitable mask.  As a general practice, we would recommend changing masks for every visit.  Finally, keep in mind the benefits of the masks are optimum when both patient and the caregiver are wearing them. 

Date Posted:
11/18/2010 12:34:39 PM

Question
A co-worker of mine told me to get some electrodes though your company but I can''t find them on your website. They are Versa-Stim Electrodes, Size: 3 x 5 part number 5351-001NOCMM. He told me they come in a two pack. We are looking to purchase about 100 packs.

Answer
This brand of electrodes has been discontinued from our inventory.  We may suggest you contact the manufacturer, ConMed to see if they have any further distribution of this item. 

Date Posted:
11/18/2010 8:36:54 AM

Question
I am currently deployed overseas with an Army medical unit and am trying to order this product for our brigade dental office. I was wondering if there was a stock number or NSN number associated with the product It is needed in order to place the order through the medical supply requisition.

Answer

Dear Lt. Camilla Nusbaum,

Thank you for the inquiry. Unfortunately, we do not have a military contract so therefore we can not supply a stock number or NSN number for this product. If you want, I can do a quote for you which would include a military discount. Please let me know what you would like to do. My email is christina@msecompany.net

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
11/18/2010 5:50:32 AM

Question
Dear Sir/Madam, Kindly leht us know minimium order Qty for First aid kits. Thanks & regards, Dr. Roshan Dr. Roshan John Product Specialist Tel: +973 17 239371, Fax: +973 17 232230, Mobile: +973 39024971 Email : roshan@gctbahrain.com Website : http://www.gctbahrain.com P.O. Box : 2576, Manama, Kingdom of Bahrain Street Address: Bldg No: 390 Road: 3009, Block 330, New Zinj, Kingdom of Bahrain This electronic message transmission contains information from Gulf pharmacy or subsidiaries / branches are confidential orprivileged. The information is intended to be of the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution, or use of the contents of this information is prohibited. If you have received this electronic transmission in error, please notify us by telephone immediately or mail us at office@gctbahrain.com

Answer
Thank you for your inquiry. There is no minimum order for our first aid kits. The kits come in case quantities.  

Date Posted:
11/18/2010 4:47:38 AM

Question
Any products to help get the patient''s legs into the bed. I think I saw a recliner somewhere that reclines all the way and can be used as a bed.

Answer
We do have Sleeper Chairs & Medical Transport Recliners available.  Both have reclining features, the sleeper chairs, are more of a "convertible" chair, not necessarily a recliner, however.

Date Posted:
11/18/2010 3:07:03 AM

Question
Hi, would it be possible to get a sample of this lab coat? We are lookinging for breathable lab coats. Thank you Item# XX0663VMAX

Answer

 Dear Nicole,

Thank you for the inquiry. I just ordered the sample. If you don't mind, could you please send me the address to ship it to.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
11/17/2010 8:55:48 AM

Question
Interested in prices of single adult manikins as well as adult-child packThank you

Answer

Thank you for your inquiry. Please see the following item below for our single adult and child manikin

Single Adult/Child CPR Training Manikin

 

Date Posted:
11/17/2010 12:30:21 AM

Question
Could you tell me what material is inside this pillow Is it memory foam, beads or other?

Answer
This is filled hypo-allergenic poly filling (fiber).  It is available for order, however is special order and takes 7-10 working days to ship out.

Date Posted:
11/16/2010 5:30:27 PM

Question
Sales, We are placing an order for your product below: DESCRIPTION OF PRODUCT: One Touch Ultra 100 Test Strips - 50ct.....................200 units Payment Terms: 2/10 NET 30 Our company do not purchase on net terms because we believe in cash purchases and capital is very important in proper functioning of any business so we pay for most of our purchases.In regards to our D & B rating we are highly rated and We are a company which is so much concerned about our image and integrity in business with other company and that has given us so much regard from our partners and we know D&B will also prove us right. At the moment,we are in the middle of completing a line of credit account with our bank to increase our capital base and can enhance the proper satisfaction of our customers need and demand and as you know this will take a whle to be approved.We do everything possible to keep our credit records straight and upright and that is why our D&B rating is high with a Paydex of 80 and also to let you know we have no court filing on debt ever in our history and D&B also confirmed that in our profile with them. That is why our D&B profile is on the respectable side and it keeps building business relationship for us with both old and new partners,To let you know little about our creditworthiness,we qualify for a credit limit of $350,000 for the agressive limit while we also qualify for $80,000 for the conservative limit.We can not pay with credit card so our only payment option is NET TERMS. So in order to move forward send us your company credit application form, along with a reasonable quotes for the items requested. Direct all responses to our purchasing dept : PURCHASING@PROSECURITYWAREHOUSE.BIZ Gary Groen Purchasing/Account Payable Manager Pro Security Warehouse INTEGRATED SECURITY SOLUTIONS, INC 4613 Parkbreeze Court Orlando, FL 32808 D/Line:954-379-6319 Phone :206-600-3133 Fax No:888-205-0356 purchasing@prosecuritywarehouse.biz garygroen.prosecuritywarehouse@gmail.com

Answer

 Dear Gary,

For a quote this large, we require prepayment. If you are not able to do so, then we are not interested in quoting.

Respectfully,

MSEC

Date Posted:
11/16/2010 4:28:43 AM

Question
I was told by my Dr. that referred me to an orthopedist that they could cut into my hand to relieve the pain and pressure on my nerves from the swelling. Is this true?

Answer

Dear Madison:

We do not offer medical advice.  If you are uncomfortable with the referral, please considering getting a second opinion.   

Date Posted:
11/15/2010 5:24:14 PM

Question
Is the sensor fix the MRI OMNI-TRAK 3100 NON-INVASIVE 02 .VITAL MONITOR WITH 1400 OMEGA NIBP.ITS OXIMETER MODEL IS INVIVO MRI 4500.THE CONNECTOR IS D9 CONNECTOR .

Answer
What you need is a 9399A MRI Fiberoptic SpO2 Sensor.  Unfortunately, we do not have this item available.

Date Posted:
11/15/2010 5:22:43 PM

Question
Hello,I was wondering what the foot print of the bath bench is It needs to fit in a shower stall. Please advise

Answer

Dear Janet:

The seat is 20 inches wide x 12 inches deep.   The foot print would be about the same.  Please let us know if this is sufficient.  We also carry other bariatric models. 

Date Posted:
11/15/2010 2:53:22 PM

Question
How high can you set this on pulse dose

Answer

The regulator can be adjusted to up to 6 liters per minute. 

Date Posted:
11/15/2010 1:02:03 PM

Question
I need 600 Hospira LifeshieldSecondary I.V. List-No.:11311-65 . Can you send me an offer, total price, tax, price for shippingfreight. Thank you very much Gunter

Answer

Dear Gunter:

Thank you for your inquiry.  Unfortunately, we do not carry Hospira products at this time.   

Date Posted:
11/15/2010 11:22:13 AM

Question
dear sir, i,m from sri lanka,are you dealing with sri lanka? iwould like to deal with you,please kindly send me a price list for paraffin wax melting point 40-50 degrees best regards isham

Answer

Dear Isham,

Thank you for the inquiry. Yes, we do ship to Ski Lanka.  If you want to see the different prices of the paraffin wax, please click the following link:

http://www.medical-supplies-equipment-company.com/product/ppf/param/505_0__1_true/product_search.asp

Respectfully,

MSEC 

Date Posted:
11/15/2010 12:56:38 AM

Question
What kind of Material is this cabinet made from

Answer
This product is maded from steel. 

Date Posted:
11/14/2010 6:36:43 PM

Question
estimated time of order delivery date

Answer

Thank you for your patience. The tracking number for this order is 1Z14XW120321507770 UPS the item is out for delivery today!

Date Posted:
11/14/2010 12:49:50 AM

Question
What would the shipping be on this be to the Chicago, Ill. area 60053 ,and do I have a choice of matress or are the others optional extra.

Answer

Dear Terry,

Thank you for the inquiry. The type of mattress does not matter when you are trying to figure out the shipping.  Are we going to deliver to a residence or business? The other types of mattresses we are carry are foam, pressure reduction and innerspring.

Please email me the answers so I may create a quote with shipping. We are having a sale thru Nov. 30th  so I may be able to get you a discount on the whole package.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
11/13/2010 1:57:08 PM

Question
I have an elderly patient who has had several falls off the scale he currently uses. Im looking for something easy to mount and quickly measures weight. He is ambulatory but very weak and has poor balance.

Answer

Dear Holly,

Thank you for the inquiry. I do have a few suggestions. I know some may be expensive but well worth someone's safety:

http://www.medical-supplies-equipment-company.com/product/ppf/id/9232/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/23954/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/23960/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/21528/new_prod_full.asp

 

Date Posted:
11/13/2010 11:21:39 AM

Question
I NEED 9 5016UMF CABINETS WITH ALL DOORS AND DRAWERS LOCKABLE. 3 OF 3SSCIH METAL CABINETS THIS WOULD BE Government pricing, shipping to Tracy CA. Please provide quote, need to order immediately.

Answer
 Thank you for your inquiry. I should have your quote complete shortly. Please provide your destination zip code for more accurate shipping charges.

Date Posted:
11/12/2010 6:24:56 PM

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