Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am looking for the diapers that are used in the Neonatal ICU for babies that are approx 1-3lbs at birth. I would need a quantity of about 50. I would like to use them as favors for my grandson's shower. He was born 4mos premature and the diapers are so tiny they would make perfect favors. The ones he had had small multicolored hearts on them. Would I be able to find something like that?

Answer

Dear Teresa,

Thank you for the inquiry. Unfortunately we carry only one type of preemie diaper. It fits for 6 lbs. or less. The minimum order is a case which contains 240 diapers.  Let me know if you are still interested. I can send you pictures and pricing.

Respectfully,

MSEC
 

Date Posted:
3/11/2009 12:10:01 PM

Question
Dear Sir.,Is this bed sheet a fitted bed sheet?Thank you.Lee

Answer

Dear Lee,

Thank you for the inquiry.  The bed sheet is fitted.

Respectfully,

MSEC
 

Date Posted:
3/11/2009 9:07:36 AM

Question
we need price for Item# S072FWHM, Item# M001BSWHM, including all accesories. plese quote the accesories separately.regards.we are out of US, include shipping to Miami, please.

Answer

Mr. Santana,

I will be getting pricing together in a quotation for you today to submit to you via e-mail.  If you have any other questions, you may contact me directly.  My name is Brittany and I can be reached by telephone at 1-877-706-4480 ext 106 or by e-mail at brittany@msecompany.net .  I look forward to assisting you. 
 

Date Posted:
3/11/2009 7:10:17 AM

Question
does size 34 mean length is 34 inches or it's same as dress size 34?

Answer

This particular full length men's lab coat is 44 inches in length.  The sizing 28-48 is determined by pant size.  Another way this can be determined by measuring the circumference of the hips and chest and averaging that number.

Date Posted:
3/10/2009 8:58:39 PM

Question
Will these fit a Littman stethoscope with threaded ear tips. I have a Master Classic from pre May 1994.

Answer

Thank you for the inquiry. The item number is discontinued and has been removed from our website. 3M (Littman) has discontinued all of the threaded ear tips. Most of them are not snap on. If you wish to recieve pictures and pricing for those, please let us know. Thank you.

Date Posted:
3/10/2009 5:26:32 PM

Question
Can tens therapy be used on right arm if I have a steel plate and screws in my left lower leg above the ankle?

Answer

 Dear Paul:

The treatment results produced by a typical tens unit are very localized.  It is highly improbable that the steel plate in your foot will have any impact on the therapy on your arm.  It is advisable that you confirm this with your doctor or chiropractor.

Date Posted:
3/10/2009 3:48:58 PM

Question
its almost a month that i did purchase this product and i did never recib.i would like to know the reason and a need to get my money back

Answer

Dear Maria:

Here is the Fedex tracking number for your order 120781, 854326070359200.  The item shows to be delivered on February 11th.  Please contact us with any other information regarding your purchase.

Date Posted:
3/10/2009 3:30:19 PM

Question
What is the weight limit on these beds?

Answer
 Manufacturer recommends that the weight on Economical Rollaway Beds Bed Frame 30 in. W x 75 in. L, item# EMARFWR03RDMMD should not exceed 250 lbs.

Date Posted:
3/10/2009 2:37:17 PM

Question
My Mom has CHF and the doctor wants her to keep her legs elevated 2-3 hours a day by sitting in this type of chair. Would Medicare cover some or all of the costes for the chair?Thank you.

Answer

 Dear Mary:

Thank you for your inquiry.  Your mother maybe elligable for Medicare coverage.  However, we would recommend using a local DME (durable medical equipment) dealer to file a claim with Medicare on your mothers behalf.  Use the local Yellow Pages to find a dealer in your area.

Date Posted:
3/10/2009 1:48:52 PM

Question
is you product avaiable in Canada, if so please let me know where I can purchase one.thank you, Wayne

Answer

 Dear Wayne:

We are not aware if this product is sold in Canada.  We do, however, ship products to Canada.  You can place an order online and select Canada as the country of destination.

Date Posted:
3/10/2009 9:42:07 AM

Question
i would like to purchase a Tridac Aspiraide convert mobile aspirator do you have one in stock?

Answer

Dear Susan,


 Thank you for the inquiry, unfortunately we do not carry this item. We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
3/10/2009 8:12:45 AM

Question
Dear sir/Madam,We are keen to buy some test equipment from you, we are located in United kingdom and we have been through your website. we are interested in buying1 unit 5-Step Colposcopes $4,945.00Can you quote me total price to Manchester, United Kingdom, we want the shipper to be UPS Express.We are willing to pay you by Bank transfer, can we have your bank details effecting this.Thank you for your prompt responseregardsSara

Answer

Dear Sara,

Thank you for the inquiry. My name is Christina Villa and I will be handling your quote. By now you should have already received it. If you need any additional information, please contact me.

Respectfully,

Christina Villa

Sales Mgr, MSEC
 

Date Posted:
3/10/2009 6:54:17 AM

Question
is this comparible to futuro 4505

Answer
3/10/2009 10:09:34 AM

Gordon,

This unit is comparable to that Futuro model.  Size Large would be the 4505 equivalent.  Please let us know if you have any more questions.

Date Posted:
3/9/2009 8:50:38 PM

Question
Does this set come iwth the rechargablebattery pack, along with plug in for electricity? I had been using the Trans Neb 500. Is this a good replacement?

Answer
 

Date Posted:
3/9/2009 7:55:29 PM

Question
Good day My Name is Augusto Welch from General Commerce & Trade, we are a medical equipment dealer. We have a costumer that are looking for this equipment that aprear in the picture. We don't know if this equipment is newer of oldie but my costumer are looking for for this equipment in specific. Can you help us? Or do you know who can help us with this? http://books.google.com.mx/books?id=0d2Vm_Mk6AYC&pg=PA140&lpg=PA140&dq=CINTURONES+PARA+MOVER+PACIENTES&source=bl&ots=6DY8cdPcyd&sig=GJvCTxbq5zQYrcfNRAUQhYJVD3o&hl=es&ei=C-ymSfuCEpmQsQOA4uTwDw&sa=X&oi=book_result&resnum=1&ct=result#PPA142,M1Thank you very much. God bless you.

Answer
3/9/2009 5:34:06 PM

 Dear Mr. Welch:

Unfortunately, we are not familiar with this product. 

Date Posted:
3/9/2009 12:47:16 PM

Question
I am looking for adult incontenence disposable underwear that you PULL on. Sort of like Pull-ups for adults. Do you have any? It seems all I can find on your website are the kind with tabs. Thank you for your assistance in this matter.

Answer

Dear Tracey,

Thank you for the inquiry.  We have a wide selection, but they have not been entered on the website. I am sending pictures and pricing to your email.

Respectfully,

Christina Villa
 

Date Posted:
3/9/2009 11:14:26 AM

Question
Are the tires rubber?

Answer
The tires for Huntington Bariatric Extra Wide 4-Wheeled Rollator item# F44B-TRVE are made from heavy duty rubber.

Date Posted:
3/8/2009 5:15:55 PM

Question
I wanted to know about the warranty & volume pricing (also not for profit pricing). Also how you handle any problems with product.

Answer

Dear Ms. Schneider:

Thank you for your inquiry.  Two Channel Iontophoresis Delivery Device item# 501ANDMM comes with a two year manufacturer warranty.  Please let us know how many units you maybe interested in purchasing and we will be happy to offer you an appropriate volume discount. 

Date Posted:
3/8/2009 12:40:38 PM

Question
Do you have any used rollaway beds for sale?

Answer

 Dear Ms. Hurst:

We only carry new beds at very competitive prices.  Please contact our customer service at 877-706-4480 on Monday morning.  We open at 8 EST.

Date Posted:
3/7/2009 12:40:50 AM

Question
I have a springfield hospital crib and I am having trouble finding sheets to fit this...size is 28W 57L 5D do you have any that would fit this size or know of any other resource? any suggestions would be appreciated

Answer

Danielle,

We have four Crib Sheets available.  The largest woven sheet is 28 in. x 52 in. x 6 in.  We also have a knitted sheet that is 30 in. x 60in. x 4in.  These items generally deliver within 7-10 days.

Date Posted:
3/6/2009 10:19:47 PM

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