Ask The Pros:

Question
Hi,I would like to talk to your procurement/new product division. Our company, Inabata America Corporation, is launching a new strapless heart rate monitor made by Seiko in the US (www.advancedhrm.com). Our HRM is continuous, accurate, requires NO chest strap, has rechargeable batteries, comes with software for analysis and is very easy to use. Our target markets are the health care and home health care market, ranging from cardiac rehab patients to obese people to other people who require exercise monitoring and objective heart rate data sharing. I am interested in adding our product to your product line.I am looking forward hearing back from you,Best regards,Harald ZundelSales Executive

Answer
emaile them to send a sample

Date Posted:
11/6/2008 7:00:57 PM

Question
I have a physician rx for bariatric bed - want to know if my insurance will cover cost and what you have to offer thanks

Answer
gary spoke with customer

Date Posted:
11/6/2008 12:47:40 PM

Question
What is the best forcep for removing errant eyelashes?

Answer

Dear Randall,

Thank you for your inquiry.  The two most popular forceps for this procedure are the Bergh Cilia Forceps, 3-1/2 in and the Douglas Cilia Forceps, 3 in . 

Respectfully,

MSEC

Date Posted:
11/6/2008 10:37:34 AM

Question
Hey my name is Zac and I am a senior business student from the University of Oklahoma. I just had a quick question for you for my business plan class. Does your company regularly seek out new technologies or products to be added to your product line? Do medical product manufacturers often try to sell you their new product creations? How do they go about doing this? Thanks, I would appreciate any insight you could give me.

Answer
Hello Zac:
We are regularly solicited by existing vendors with their new product releases as well as those companies which would like for us to represent their products.  We stock very few products and will predominantly work with vendors who can offer drop-shipping services.  Drop shipping is when a product we sell is delivered to our customer directly from our vendor.   In other words, we sell the product, but our vendors stock and ship the product on our behalf.  This approach allows us to keep control of our overhead expenses while offering a large selection of products.  However, this also creates some limitations as far as the types of products we can sell.  Many high tech medical products require training and the manufacturers would like their dealers/distributors to be able to service these products if problems occur.  This is not part of our business model.  We sell all over the world and can not possibly service products outside of our immediate geographic area.  With that said, the cost of adding products to our site is minimal.  And as I said before, we are not limited by the quantity or the variety of products which we can offer to our customers.  If a product has an online demand and we can locate a reliable, competitive, quality oriented vendor either online or at a medical trade-show, we will make that item(s) available to our customers.  We also place great emphasis on service.  In order to grow, repeat customers must form the foundation of any business.  Outside of pricing, building strong relationships with our existing accounts while growing our new business is essential.  Hope this helps.  Good luck with your project.

Date Posted:
11/6/2008 12:09:56 AM

Question
I have a Critikon 8100T in need of calibration. Can you perform this service? If not, do you know of anyone in the Clearwater FL area that could assist me?Sincerely, Laura

Answer

Dear Laura,

Thank you for the inquiry, unfortunately we do not perform this service. Try contacting Bemes, Inc. at 636-349-3377.

Thank you .

Respectfully,

MSEC

Date Posted:
11/5/2008 7:39:00 AM

Question
Please email me back the prices for available, blood pressure monitors of above configuration. Thanks

Answer

Dear Mike,

Thank you for the inquiry. I have a couple suggestions. I just need a little time. I will follow up with an email that has pictures and pricing.

Respectfully,

Christina Villa (christina@msecompany.net)

MSEC

Date Posted:
11/5/2008 7:07:39 AM

Question
REQUEST OFFICIAL QUOTE

Answer
did quote. CV

Date Posted:
11/5/2008 6:04:57 AM

Question
I am looking for an official quote printed on your companies official letterhead on the following item.Item# 0244HSM color black.Thank you for your time.

Answer
sent a quote via email. CV

Date Posted:
11/5/2008 5:50:12 AM

Question
Hello, Does the medicine that the child inhales come with the machine or can it be brought separate?

Answer

Dear Yolanda:

The medication for nebulizers has to be obtained separately. 

Date Posted:
11/5/2008 12:54:42 AM

Question
I have just finished some therapy....and they used a long cylander which I would lay on my back to do stretching. Is this the same(only I wouldn't have to worry about falling off) or have I missed this somewhere else?

Answer
The foam rollers are design to enhances balance, body awareness, muscle re-education, motor planning, neural and muscular flexibility, and dynamic strengthening.  You may also wish to consider fitness & exercise balls which increase flexibility and coordination, helps develop strength.

Date Posted:
11/4/2008 2:15:43 PM

Question
Dear Sir/Madam,I will appreciate to know the brand for this oxygen concentrator & Country of Origin ( Is it made in the US?).Thanking you in advance for your prompt response.Regards,Alex

Answer

Dear Alex,

Thank you for the inquiry. This brand of oxygen concentrator is made by Medline Industries. It is made in Taiwan.

Respectfully,

MSEC

Date Posted:
11/4/2008 7:47:33 AM

Question
Does this patient lift come apart for easy transport or is it bolted together.I am looking for one that just slips together and does not require tools to assemble it. I need something for travel that can just be slipped together. Something in the same price ranger or less. Thank You, Janet

Answer
p300 has to remove bolts, checking w/ drive and invacare on other items per customer request BES

Date Posted:
11/3/2008 5:05:31 PM

Question
What are the exact ingredients in this product? I need to know each exact ingredient. It's for medical reasons. Thanks.

Answer

Ms. Sallaska,

Unfortunately, we do not have an exact list of ingredients of this item.  You can view the material safety data sheet and if that does not answer your question, you may contact the manufacturer Parker Laboratories, and they will be able to inform you if a specific requested ingredient is in the product.

Respectfully,

MSEC

Date Posted:
11/3/2008 4:11:11 PM

Question
Please send specification sheet

Answer
sent spec sheet, and asked if needed qt BES

Date Posted:
11/3/2008 3:59:45 PM

Question
I have a customer of mine in Arkansas that has available an Alcon Legacy 20000 Phaco with Advantec Model STTL-A. Is this something of which your company is buying for inventory? Please let me know if you can assist me with this. Feel free to let me know what, if any, additional info is needed in order to make an offer and what would be required from myself and my customer. Unit was taken from a working environment. Thanks.

Answer

forwarded info to ken matley

Date Posted:
11/3/2008 2:59:51 PM

Question
my mother had back surgery fusing two degenerative discs--it did not help as the rest of her discs are degenerating. her pain increases. She cannot get in and out of bed. she needs a bed that will be comfortable for her but easy to get in an out of. suggestions? does medicaid pay for these kinds of things she also has aarp supplemental insc.

Answer

Dear Marti:

Thank you for your inquiry.  We would recommend that you consider a Hi Low Hospital Bed coupled with Air Mattress to provide your mother with the most comfort and ease of getting in and out of bed, in neccessary.  You may also wish to consider a Trapeze to aid her in moving around in the bed.  Medicare and insurance coverage are addressed on a case by case basis.  We would recommend you contact them directly or through a Medicare lisenced provider in your area.  For any other questions, please feel free to contact us at 877-706-4480.

Date Posted:
11/3/2008 10:00:03 AM

Question
Would this piece of equipment be applicable to and elderly person to use while sitting in a chair? If not, what piece of equipment would you reccommend?Thank you.

Answer

Thank you for your inquiry.  Deluxe Peddler Exerciser has been developed as a means of exercise for those individuals who have limited mobility, for both elderly and rehab paitients. 

Date Posted:
11/3/2008 9:06:52 AM

Question
I want to use these to cover a dust mop, to pick up lint, dust, use spray on it, etc. I'm looking for a material that is NOT plastic on the outside, though the inside may be... like disposable surgical persona protection gowns. Please advise if this is product will work for my use.

Answer

Dear Dodie,

Thank you for the inquiry. The shoe cover is not plastic on the outside.  I can not say that it will definitely do the specific job you are asking about but you can try it out.  The manufacturer told me that it would probably work.

Respectfully,

MSEC

Date Posted:
11/2/2008 3:28:45 PM

Question
Is this good to use for sports activities, for when injuries occur, such as sprains or strains? I have kids in basketball, softball, football and wrestling and am wondering if this would work as well or better than ice packs.

Answer

Dear Rob,

Thank you for the inquiry. The biofreeze product is one of the most popular pain relievers recommended by physical therapists.  We sell large quantities to schools, universities and the military.  Try out a 16 oz., it is much smoother than icy hot.

Respectfully,

MSEC

Date Posted:
11/1/2008 1:40:30 PM

Question
Hi:I am a staff person at the Planetarium department at the Carnegie Science Center. I am looking for a functional wall cabinet that I could use as a security device for the storage of astronomical equipment. It would have to lock as well. Any suggestions would be very much appreciated.

Answer

Dear Carl,

Thank you for the inquiry. In order to better serve you I need to know the dimensions you require. We have several cabinets to choose from. I also need to know if you new double lock, double door, single door, single lock? This information would be helpful too. Please email the description to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
11/1/2008 11:24:31 AM