Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Is this unit OSPHD approved for use in California. We are a retirement community and will be using the blanket warmer in our new health center which is under the OSPHD jurisdiction.

Answer

Good Morning Julie,

 

Our 7.5 Cubic FT Capacity Dual Shelf Blanket Warmer is NOT OSPHD approved for use in CA; however you can purchase the OSPHD Assembly brackets to make the unit OSPHD approved for use in CA.  I would be happy to provide you with a formal quote including the OSPHD brackets with shipping charges to CA. Would you mind providing me with the full shipping address?

Thank you, Damian-

Date Posted:
1/26/2015 10:54:25 PM

Question
Hello-Im curious. In what ways is this product helpfulI would like to learn of all the benefits and also any possible contraindications. And size selection...any tips?Sincerely,Ginny

Answer

Good Morning Ginny,

 

This product is helpful  to reduce risk of injury from a fall from the bed. There is no contraindications to have this mat next to the bed, it's actually a benefit because it will protect against injury.  We carry the following size on this type of material :  30X72X2, 36X72X2,

Please let me know if you would like to receive a formal quote including shipping charges.

Thank you, Damian-

Date Posted:
1/26/2015 7:07:02 PM

Question
Need a quote for 10 N-190 with pat cable and reuable probe.

Answer

Good Morning Joe,

 

You will be receiving a formal quote in the course of today. Would you mind providing me with the shipping address for shipping purposes?

Thank you, Damian-

Date Posted:
1/26/2015 5:24:53 PM

Question
hello, there.1. can this shoe be used for work where a lot of walking and standing are involved I am dental assistant and had stress fracture on my feet. 2.are they durable with rocking platform?please respond by e-mail to dallidag@yahoo.comthank you

Answer

Dear Antoaneta:

Thank you for your inquiry.  The pressure relief shoe is designed to be used in the same manner as your current footwear. 

Date Posted:
1/26/2015 6:36:55 AM

Question
Would like to know how much this vest and skirt weights all together considering the PB free option and lite option,On the other hand I also would like to know if you ship to Mexico.If not, I just would like to confirm you can ship all over USA.Thanks!

Answer

Hello,

The vest and skirt all together in PB option weights= 16lbs   and lite option weights=14lbs.
We can ship directly to Mexico or send it to a freight forwarder anywhere in the USA. When it comes to International orders you would be required to do a Wire Transfer for your order to be processed. 

I can send you a formal quote including shipping charges, all I would need is the full shipping address.

Thank you! Damian-

Date Posted:
1/25/2015 8:43:51 PM

Question
Good Afternoon: Do you make separate hand rails which can be retrofitted or attached to Exam Beds Brand Ritter Model 222 please?

Answer

Dear Mike:

Thank you for your inquiry.  Exam bed rails are manufacturer specific.  We would suggest contacting Ritter for handrail options and recommendations. 

Date Posted:
1/23/2015 6:42:08 PM

Question
With this electrode, can 2 TENS wires be placed? 2 wires into 1 electrode? Item# 521EXAMM ValuTrode Specialty Electrodes - 2.2 x 2.5

Answer
Dear Dr. Greenberg: Thank you for your inquiry. Two lead wires can not be placed into one electrode. We do not carry electrodes with that feature.

Date Posted:
1/22/2015 6:17:45 PM

Question
I need pricing on bariatric bed linen: flat sheets, fitted sheets and thermal blanket. the bariatric mattress we have is a 42 thank you,

Answer

Hello Christina,

Thank you for your inquiry. My name is Monique Martinez and I will be emailing you shortly.

Date Posted:
1/22/2015 5:29:35 PM

Question
Looking for a piece of equipment that can function to clean mats being used for wrestling, gymnastics, and karate studios.Would this unit kill the MRSA, Germs, Bacteria, Ecoli, etc...

Answer

Dear Mr. Miceli:

Please contact us at 877-706-4480 and we will be happy to discuss options with you. 

Date Posted:
1/22/2015 4:28:11 PM

Question
does the cover close the front of the cart

Answer

Good Morning,

 

The cover closes the front of the cart. Please let us know if you would like to be quoted on this item. Thank you!

Date Posted:
1/22/2015 2:57:13 PM

Question
Is this recommended for transcervical chorion villus biopsies

Answer
Thank you for your inquiry.  Unfortunately, we do not have this level of specification about the intended procedural use for this instrument. 

Date Posted:
1/19/2015 5:47:26 AM

Question
I am currently looking for a service/user manual for this laser model, does your company have one for sale Or do you know where I can purchase one?Thank you.

Answer

Dear Tina:

Please contact http://hotlasers.com/ with your request.

Date Posted:
1/15/2015 8:48:21 PM

Question
We have ordered your 58x102 flat bed sheets for extended daily use on our 93 yr old aunt's bed. She has had incontinent accidents once every 1 - 2 weeks. How long can these sheets remain on her bed? We have had quite an interest in your product but don't know the answer to this question. Beantown also provides a disposable sheet-can be left on for 2 weeks. Pls reply asap. Thank you.

Answer

Dear Eve:

There are no specification on how long a sheet can be left in use, since there are number of variable to be considered.   

Date Posted:
1/15/2015 9:02:34 AM

Question
Good morning. I was wondering what sizes your lead aprons come in

Answer

Dear Joelle:

Thank you for your inquiry.  These frontal aprons are available form Small to 2XL.  Please let us know if we could be of further assistance. 

Date Posted:
1/14/2015 12:11:23 PM

Question
What are the dimensions of the blade for this retractorThanks,Mark

Answer

Dear Mark:

The dimensions of the blade are 3 1/2 L x 2 3/4 W inches. Please let us know if you have any other questions. 

Date Posted:
1/14/2015 11:25:02 AM

Question
I need a replacement screw that secures the rotors. Can you tell me much it is Also, the rotors are really difficult to remove, what can I grease it with?

Answer

Dear Chantal:

Thank you for your inquiry.  Manufacturer information should be printed somewhere on the outside or underneath the centrifuge.  It is best if you contact them directly for replacement parts and technical support.

Date Posted:
1/13/2015 11:43:26 AM

Question
Is this suitable for veterinary use

Answer

Dear Chrys:

Thank you for your inquiry.  We do not have any information on whether this device can be used for veterinary purposes. 

Date Posted:
1/12/2015 5:07:41 PM

Question
Does this unit come whith a heating element

Answer

Dear Mr. Morris:

Thank you for your inquiry.  Unfortunately, these units do not come with a heating element.  Please let us know if you would like to receive a quote for the extremity tub by itself. 

Date Posted:
1/12/2015 4:14:27 PM

Question
We are trying to re-assemble our unit and cant figure out the pulley and cable configuration? Would you please send a diagram ? thank you

Answer

Dear Bill:

Please contact the manufacturer with your request http://www.hoistfitness.com/contact

Date Posted:
1/11/2015 8:09:04 PM

Question
What is the difference - if there is any- between the Wal-Pil-O Best rest neck pillow and the cervical pillowIs one better for someone with Rheumatoid Arthritis? Thank you!

Answer
Dear Ernelle: Thank you for your inquiry. The differences between the pillows are subtle. There is really no way to recommend one over the other. It really does depend on personal preference.

Date Posted:
1/8/2015 10:05:07 PM

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