Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Where can I buy WHITE CLOTH GLOVES? I have exema and I apply creams and ointments, etc. on my hands. I sometimes wrap my hands or feet in gauze.

Answer
Unfortunately, we do not have any cloth gloves in our inventory.  We might suggest you contact Innotech Products for their lightweight cotton gloves.

Date Posted:
2/3/2010 1:38:31 AM

Question
Please tell me if this item #10051DRV can be used on a full size bed. My son cannot sleep in his bed without falling out. Does this just fit under the mattress? How many rails come in a box..one side, both sides? Thank you

Answer
Thank you for your inquiry. Regrettably, this full length side rails are only compatible with a standard hospital bed. However, please see our EZ Adjustable Bed Rail for your son. The EZ adjust bed rail fit right under the mattress and expands up to 42in long.

Date Posted:
2/2/2010 7:26:13 PM

Question
My son suffered a stroke at birth and needs to build finger strength in his weak hand. He is now 9 years old and I would need to start with the easiest Digi-Flex. Do you think he, with probably a 4 year old strength in his weak hand, could successfully use the Digi-Flex?

Answer

Thank you for your inquiry.  You may wish to start out with one of the following products, and then graduate to Digi-Flex Exercise/Rehabilitation System :

Date Posted:
2/2/2010 6:25:01 PM

Question
We are a specialty rental company in the north east. I am receiving requests for medical cribs

Answer
Please advise as to what type of cribs (infant, child, youth) you are in need of and I'd be happy to provide you pricing on these items.  

Date Posted:
2/2/2010 1:40:20 PM

Question
Hi there, Are these outlet adapters fit for Isotec 5 manufactured by OHMEDA? The list price is for one box 3/box, right? Thanks Boming

Answer
 Unfortunately, we do not have this information.  We are able to advise that this is a 33mm outlet adapter.

Date Posted:
2/2/2010 1:17:28 PM

Question
What is the difference between this item and EZ-Shampoo Shower? My mother can not get in the shower any more and they shampoo her in the bed.

Answer
The EZ-Shampoo Deluxe Basin is the wash basin only and the EZ-Shampoo Shower is the bag containing water or the "shower" only for this system.

Date Posted:
2/2/2010 1:01:31 PM

Question
looking for a power lift chair for someone with arthritis in their knees. there needs to be full knee support when the chair is reclined, not a space between the chair and the footrest. thank you

Answer
Thank you for this request.  More information will be to you shortly. 

Date Posted:
2/2/2010 11:50:43 AM

Question
What are the dimensions of the Ultralight 4-wheel rollator walker? #RLS5286SDMMD Thanks

Answer

Thank you for your inquiry. Please click here to see all the dimensions of the ultralight 4-wheel rollator walker. If you have any additional questioms, please don't hesitate to contact us at 1-877-706-4480

 

Date Posted:
2/2/2010 9:39:51 AM

Question
Do you have a manual for this Derma K? Do you know if there is still service available for it? Can I still get spare parts for it? Greetings, Ed

Answer

Dear Mr. Kabelitz:

Please contact Lee Atkins at www.hotlasers.com

Date Posted:
2/2/2010 9:35:09 AM

Question
Looking for a stretcher that can collapse to the ground - using in our transport bus - wheels need to lock. Please advise about product. Thank You, Joan Boerner RN

Answer

 Dear Joan,

Thank you for contacting us. I will give you a call shortly to discuss the stretcher. Thank you.

Respectfully,

Christina Villa

Date Posted:
2/2/2010 8:41:31 AM

Question
I have accu-chek advantage meter,does your item # 11403OlBGS1 WORK WITH YOUR STRIPS

Answer

Dear Paul,

Thank you for the inquiry. The Accu-Chek Advantage meter has been discontinued from our product line.  In order to get an answer to your question, you must call the manufacturer (Roche) at  1-800-440-3638. When they give you a part number for your compatiable strips, please call us at 1-877-706-4480 x 107 for pricing and availablity. Thank you.

Respectfully,

MSEC 

Date Posted:
2/1/2010 8:55:51 PM

Question
Does a 10 inch roll exist?

Answer

Dear Dr, Orimeko,

Thank you for the inquiry. The smallest size is 12 inches. The headrest paper is 8.5 inches x 225. We do not have 10 inch width, sorry.

Respectfully,

MSEC 

Date Posted:
2/1/2010 8:10:42 PM

Question
I have a Hospital-Grade Isolation Transformer Tripplite IS1000HG that provides complete line isolation, noise filtering and surge suppression; ideal for sensitive equipment1000 watts, 4 outlets, 6-ft. power cord, Hospital-grade plug and receptacles, etc., that is in excellent condition. It has been sitting in it's original box for 2 years now and was only used for approximately 48 hours only. It is taking up space and I would like to get it out of here and don't want to go the ebay route, etc. Thanks for your attention.

Answer

Dear Mr. Moody:

Thank you for your inquiry.  We do not purchase used medical equipment.  Please contact www.SomaTechnology.com for assistance. 

Date Posted:
2/1/2010 7:14:19 PM

Question
I am looking for a powerful cool mist nebulizer compressor...110/ 220 volt for use in US as well as Europe. Do you have anything that I may be interested in?? Thank you, Laurie

Answer
Unfortunately, we do not have any nebulizers which are 110/220 volt.  The only thing we would recommend is that you purchase a voltage converter for when you are overseas. 

Date Posted:
2/1/2010 4:01:18 PM

Question
What is the purpose of the discs? How is it used. Can stoma paste be placed under the discs.

Answer
The Colly-Seel Discs are simply used as a barrier between your skin and appliance for skin protection. It does not require adhesive for use. The disks are easily removed, leaving no sticky residue.

Date Posted:
2/1/2010 12:49:13 PM

Question
this breast pump is electric or manual??

Answer
The One-Hand Breast Pump/Dual Hygienikit is a manual system. 

Date Posted:
2/1/2010 7:59:00 AM

Question
Does this have a weight limit. Is it full body or does it go between the legs?

Answer
This item is designed with head support and a padded belt to cradle the patient in a secure non-slip position, 100 lb maximum weight capacity. 

Date Posted:
1/31/2010 4:29:13 PM

Question
Dear supplier, I am interested for spinalizer and ask myself, how much it would cost to let deliver it to Germany? Yours sincerly Thomas Herms

Answer
Unfortunately, this item has been discontinued from our inventory and is no longer available.

Date Posted:
1/31/2010 2:57:15 PM

Question
Are these bars stand alone or must they be anchored to the floor? Thanks.

Answer
These bars must be mounted to the floor. 

Date Posted:
1/30/2010 7:23:50 PM

Question
My mother-in-law is 77 years old and on medicare. She is in the hospital right now and her care plan to come home includes getting a lift chair. We were wondering if your company works with medicare. Thanks for you help. Connie and Landon Scott

Answer

Dear Ms. Scott:

Thank you for your inquiry.  At this time, MSEC does not accept Medicare reimbursements.   

Date Posted:
1/30/2010 1:37:38 PM

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