Ask The Pros:

Question
Do you carry king size cervical foam pillows? I bought one after a car accident several years ago and it is the best pillow to sleep on. I purchased the smaller ones in the local stores and they are not the same. Is this pillow real firm? Mine is worn out and I would like to replace it.Thx

Answer

Dear Siree,

Thank you for the inquiry, however, we do not carry king size cervical foam pillows.  If you do decide to purhcase this pillow, please request it to be Firm and not Standard.

Respectfully,
MSEC

Date Posted:
12/31/2008 5:42:23 PM

Question
HiDo you have Johnson and Johnson's prevacare antimicrobial hand sanitizer gel 4oz IN STOCK? I heard it has been discontinued.Thanks.Jane Lu

Answer

Dear Jane Lu,

Thank you for the inquiry. This item has been discontinued by the manufacturer. Sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
12/31/2008 12:34:17 PM

Question
Please send us your best C&F offer for 70 Pcs manual beds 250 Kgs capcaity Sleep area 36x802 locking and 2 non-locking castors

Answer
sending qt BES 1/2

Date Posted:
12/31/2008 7:13:59 AM

Question
How tall is this when fully extended ?

Answer

The rails are 55 inches long and weigh 28.5 lbs.

Date Posted:
12/30/2008 7:59:57 PM

Question
Is there planned maintence required for the machine?

Answer
Forwareded the lead to Ken Matley 10 percent commission if the deal is closed.  gg

Date Posted:
12/30/2008 2:42:53 PM

Question
Does your company purchase used gurneys? I have a Hill-Rom #21-CFR-1020 gurney that I no longer use in my Imaging Center, and wanted to verify if your company purchases used equipment.

Answer
We do not, but you may want to place it on www.medmarketplace.com

Date Posted:
12/30/2008 12:34:58 PM

Question
is this a plug-in type (electrical)or please explain how it is heated?

Answer

Automatic Moist Heat Pack, item# 650LTBISG, hermophore Automatic Moist Heat Pack - Medium, 14 x 14"

• This manually controlled heat pack is activated by holding down a button
• NO WATER NEEDED. PRODUCES ITS OWN MOISTURE!The Thermophore Hot Pack produces moist heat automatically.
• Moisture is drawn from humidity in the air and retained in the outer flannel cover.
• The hot pack produces moisture for 20-30 minutes; after that time, the flannel begins to dry out and the unit should be set aside to regain moisture from the air.
• The body should be allowed to return to normal temperature and another treatment can be taken in 1-1/2 to 2 hours.
• Use your hot pack at the first sign of muscle spasm or joint pain. 
• The treatment is especially useful to help temporarily relieve pain caused by muscle spasm or inflammation.

Date Posted:
12/30/2008 2:26:18 AM

Question
just wondering why it is taking so long to process and ship my order? my credit card has already been charged.Thanks

Answer

Dear Ms. Travis:

This item is being shipped directly from the manufacturer.  Although typical turn around time for these types of orders is 5-7 business days, it is taking longer due to the holidays and since the manufacturer was closed for the holidays last week.  We will check on the status of your order will give you an update asap.

Date Posted:
12/29/2008 9:16:23 PM

Question
My name is Cynthia RamirezI will like to introduce you to our company Karman Healthcare, which is a manufacture in Southern California.Karman Healthcare is SeekingDistribution for Globally Patented Tilt-in- Space, Ergonomic and Standing Wheelchairs Karman Healthcare provides acomplete line of innovative and high-end wheelchairs.We just came out with a Revolutionary design this areS-Ergos Ergonomics 105/115/305 which they tend to be the best in market for their S-Shape, comfortable-Pressure Relief, breathable, removable andwashable upholstery. Our product line has continued to expand, though our brand already has astrong international presence. We also carry oxygen regulators,rollators andother products. I will like to add that we just provide a school district with our Ergonomic-wheelchairs and we are on track of a Rehabilitacion Center.Our Goal is for everyone to have a chance in trying our product

Answer

asked them to email a pricelist. CV

Date Posted:
12/29/2008 4:28:47 PM

Question
I had a diagram of a LTV ventilator SIMV mode at one time, the whole circuit. It listed the names of each part. Is there a way to obtain one of these some where?

Answer
We would suggest that you contatc the manufacturer directly.

Date Posted:
12/28/2008 10:14:00 PM

Question
what do you do for a queensize bed?

Answer

Consider two of the following:

Blanket Support,  item# 18202RUDGSI, Blanket Support - Adjustable to 20" L x 6" W

Date Posted:
12/27/2008 9:02:22 PM

Question
i need your adresse so i can order a product and pay by money orderthank youbrenda allen

Answer

Dear Brenda:

Our address is listed on our website http://www.medical-supplies-equipment-company.com/contact.asp.  However, we don tnor accept money orders.  Check, credit cards or wire transfers are acceptable forms of payment.

Date Posted:
12/27/2008 8:41:30 PM

Question
Does this need any O2 tubing? What are the dimensions? Thanks

Answer

Compact Compressor Portable Nebulizer item# 0239NKSCHMD comes with all the neccessary accessories for immideate use.  We do not have the exact dimensions, but with the battery the nebulizer weighs 20 oz. 

Date Posted:
12/27/2008 4:24:46 PM

Question
What are the dimentions of this nebulizer?

Answer

Dear Laura:

Unfortunately, we do not have dimensions for MICROAir Ultrasonic Nebulizer item# V22U-ENMOOMR as well.  However, if smaller is better, the manufacturer claims that this is the smallest portable nebulizer available on the market. 

Date Posted:
12/27/2008 4:22:35 PM

Question
I'm looking for a small adjustable lancet device that works with BD ultra fine lancets (two piece green flat top).I have a bunch of the lancets but gave away my kit and have a new one touch ultra mini but I don't like the lancet device. Thanks in advance for your help.

Answer

Dear Whitney,

Thank you for inquiry. Item #H001LAOLPMD will work for your unit.

Respectfully,

MSEC

Date Posted:
12/27/2008 4:20:22 PM

Question
Is the cost the same if they are individually packaged? Also, how long is the storage life?

Answer

Sterile Towel Packs,  item# 4028612TDMMD and similar items come in different size packages.  The larger the package, the smaller the cost per towel.   We do not have the specs on shelf life, but in our experience these types of products when properly stored last at least 2 years.  Please contact our office at 877-706-4480 for volume packages for this product. 

Date Posted:
12/27/2008 5:38:33 AM

Question
Will these eartips fit my older Littmann stethoscopes that require threaded eartips. Littmann no longer makes them.Thanx,Irwin

Answer
According to the manufacturer, these eartips should fit most brand name stethoscopes.

Date Posted:
12/26/2008 3:18:47 PM

Question
Hello,What kind of magnet is on the massager?Best Regards,Sara Zomo

Answer

Dear Sara:

We dont have any information specifically about the magnet.

Date Posted:
12/25/2008 4:48:53 PM

Question
how many broken fibers, how much?

Answer

Dr. Morgan:

Thank you for your inquiry.  Unfortunately, our warehouse and sales support is closed until next Monday, December 29th.  We will be happy to reply to your request then.  Happy Holidays!

Date Posted:
12/23/2008 7:03:14 PM

Question
how many broken fibers, how much?

Answer

Dear Dr. Morgan,

Thank you for the inquiry, but we currently do not have any in stock. We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
12/23/2008 7:01:57 PM