Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I work at a hospital and we have a 425 gallon hubbard tank but need to purchase one or two more mats. If i could maybe talk to someone about this to see if we could use this. We perviously use a blue mesh on a metal frame. Please contact me asap. Thanks Lindsay BlandWVU HealthCare

Answer
This unit is compatible with all of our full body immersion tanks.  We do suggest that the item be used in conjunction with an overhead hoist for proper and effective patient handling.

Date Posted:
9/25/2012 2:14:17 PM

Question
Is this covered by Security Blue

Answer

Dear Linda:

Thank you for your inquiry.  Unfortunately, we do not know the answer to your question.  You may have to inquire directly with your insurance company. 

Date Posted:
9/25/2012 2:03:32 PM

Question
Please tell me what the decibel is for this specific alarm. I am nearly deaf and take care of my husband with PD. I need a very loud alarm like a fire alarm. I could not hear anything with the Posey Personal Alarm.Thanks,Ursula

Answer

The personal alarms we carry are the Posey brand alarms.  From the information we have, all Posey alarms have maximum volume of 100 ± 5dB.

The following website features units with up to 120dB volume: http://www.seekwellness.com/LPs/fall-alarms.htm

 

Date Posted:
9/25/2012 12:13:11 PM

Question
We have bought 2 of the Laser Safety Glasses part #ADJ PLA-KG5 from MSEC. Can you tell me what specifically is the IR protective coating material used for the goggle lenses. We are hoping to talk with the manufacturer about the IR coating. Thanks.

Answer
Thank you for your inquiry and patience. Actually, we don't use any protective coating material when making our glasses. The IR is incorporated into the glasses when being made. The type of glass we use is Schott.

Date Posted:
9/24/2012 6:23:25 PM

Question
We have bought 2 of the Laser Safety Glasses part #ADJ PLA-KG5 from MSEC. Do you have the original manufacturer of these glasses We had a question regarding the IR protective coating. Thanks.

Answer

Dear William:

Please let us know the question and, if we can, we will be happy to provide you with the answer.  Thanks for your business.

Date Posted:
9/24/2012 6:03:43 PM

Question
Hello ... For this item, can I cut them into circles or different shapes? Sponge Inserts for Sponge Electrodes 8in x 10in

Answer
These items cannot be cut into different shapes as the electrode connection pad is the rectangular/square shape that the sponge pad is.  This may pose an issue in the operation and effectiveness of the treatment and electrode.

Date Posted:
9/24/2012 2:18:11 AM

Question
What is the height of the curves

Answer
The lobe heights for the mid size pillow are 3" and 4" and for the full size pillow are 4" and 5".

Date Posted:
9/23/2012 11:00:43 PM

Question
I'm looking at sutures for emergency situations - stuck in deep wilderness without a chance for rescue for days. Which suture would you recommend for stitching up a wound like a laceration? Where do I find the suture needles on your site?

Answer

Thank you for your patience. Any suture with a cutting needle that is non-absorbable material like nylon (polypropylene and monomids) so the suture does not break down by natural elements like extreme heat and moisture.

The following sutures below would be able to adapt to that type of enviroment:

 Nonabsorbable Nylon Sutures for NP-3 Precision Point Needle

Nonabsorbable Mono Poly Sutures for NP-3 Precision Point Needle

 

Date Posted:
9/22/2012 6:18:27 PM

Question
Can I get the tracking number? Thanks Shimshon

Answer
UPS Tracking for your order is 1Z1611590359671163.

Date Posted:
9/22/2012 10:15:50 AM

Question
Hi My mother who lives in Honolulu Hawaii would like to have Bariatric Home care bed. Would you deliver to Honolulu I look forward to hearing from you. Thanks.

Answer
We do deliver to Hawaii. You are welcome to place the order online and once we have the shipping details we will contact you with delivery charges for your approval prior to processing the order.

Date Posted:
9/21/2012 10:18:46 PM

Question
I would like a quote for this item and a list of replaced supplies and their cost.

Answer
We will have this list to you shortly.

Date Posted:
9/21/2012 3:24:49 PM

Question
How long is the belt on this half apron

Answer
Thank you for your inquiry. The belt loop is about 8 to 10 inches long.

Date Posted:
9/21/2012 2:29:44 PM

Question
I have a hospital bed and am having a lot of problems with the vinyl covering causing me to sweat during the night. I am using an adjustable bed to allevate back pain. I have tried many things to keep the heat from building up underneath me. Is there a mattress that is made to help thisThanks

Answer

We would suggest a convoluted foam or air overlay, these options are typically less expensive than a mattress, however reduce constant contact with the mattress therefore reducing heat buildup.  They also aid in reducing pressure which is beneficial if you have any discomfort with your existing mattress.

Date Posted:
9/20/2012 7:20:09 PM

Question
Is it easy or can I do it by my self if I want to change the ligatures of my braces.tnx kindly reply

Answer
Thank you for your inquiry. You may want to consult with your dentist before you make the decision to change them yourself.

Date Posted:
9/20/2012 6:36:48 AM

Question
This mat is described as Heavy Weight for absorbing moisture; is this mat a mixture of cotton and paper, if not, what How much moisture, can a mat hold in lbs.? Last of three questions, is there an adheisive back making the mat semi-permanent? Thank you.

Answer
This is a paper bathmat.  There is no adhesive backing.  We may be able to obtain a sample if you would be interested.

Date Posted:
9/20/2012 12:40:27 AM

Question
necesito precio de los siguientes productos 1. cauterizador portatil medico economico. 2. WELCH ALLYN TYCOS CLASSIC DS48 INTEGRATED ANEROID W/ DURABLE 2 PIECE ADULT CUFF

Answer
Gracias por su paciencia. No llevamos el cauterio portátil. Sin embargo, sí tenemos la opción de Welch Allyn. El costo es de $ 214.05 USD

Date Posted:
9/19/2012 9:49:16 PM

Question
Can you provide me with a minimum sample of 10 of the L/XL these to make sure they fit our specifications. Or can you give me the exact measurements in inches of the length and width of the dotted bottom

Answer

Dear Mr. Golt:

Thank you for your inquiry.  We carry these type of shoe covers from three different manufacturers.  We will be happy to send you some samples, but if you could provide us with your criteria, we will be better able to select those shoe covers which best match your needs.  Please include the shipping address in your response to this email. 

Date Posted:
9/19/2012 5:36:21 PM

Question
I see that this monitor has a range of 100 feet. Will it work for monitoring in a home where the user is on the first floor and the monitor would be on the 2nd floor If not, is there another product with a longer range?Thank you.

Answer
The range does vary depending on building construction, this will likely not have any issues with operation through 1 floor level.

Date Posted:
9/19/2012 1:24:34 PM

Question
I am looking for insulin syringes as follows:3/10 cc/ml for 30 units8 mm 5/16 length needle31 gauge needle.Do you have this type Please help!

Answer

We do have a product of this nature.  It is not currently listed on our website, however the item number is EZ831365, the cost is $17.82 for a box of 100.  If you wish to order, you may call us at 877-706-4480 and we would be happy to set up an order for you.

EasyTouch Insulin Syringe 31G x 5/16" Needle Length, 3/10cc Volume
Easy Touch Insulin Syringes has easy to read graduated numbers.
Securely attached needle eliminates needle pop off.
Needles are marked with bold.

Date Posted:
9/19/2012 12:41:05 AM

Question
Subject: O Rings for Ligator, 100 Pack.Question: Would you please send me a picture of the O-rings, or tell me whats the diameter of the O-rings, or tell me the brand name of the O-rings Your website does not have picture of O-rings. Thank you very much.

Answer

Thank you for your inquiry. We don't have the actual size of the diameter, however it's one size fits all. There are not different sizes of O-rings. The brand name is Fine surgical Instruments.

Date Posted:
9/18/2012 11:51:04 PM

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