Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am looking for a particular sheet. They come in pairs and are made of a nylon material and when placed together are slippery. They assist in turning patients or transferring. Any help would be appreciated. Thank you.

Answer

Dear Amy:

Thank you for your inquiry.  Unfortunately at this time, we do not offer the product you are describing. 

Date Posted:
8/28/2006 7:07:10 PM

Question
Yor web site says that the incentive spirometer measures FEV1 (flow) but I don't see how this is observed (being a time dependent thing) using the device shown.

Answer

Dear Hal:

Thank you for your inquiry.  If you will look closely at the image of the product, you'll notice that the device not only measures the volume, but also the rate of flow can observed by the placement of the relative position of the piston among the "faces, shown on the right side of the device.

Date Posted:
8/28/2006 10:28:29 AM

Question
I am considering opening a new practice and doing a budget for startup. Please give me an idea of what the standard setup of equipment be an its approximate cost.

Answer

Dear Dr. Keynigshteyn:

Thank you for your inquiry.  However, your question is to general to enable us provide a useful answer.  Please contact us toll free at 877-706-4480 and ask to speak with one of our medical equipment experts specializing in medical facility turnkey set-up, either Gary or Chrisitna.  We will be happy to put together a list of required equipment and supplies after a short discussion.  We look forward to hearing from you.   

Date Posted:
8/27/2006 3:45:51 PM

Question
how do you measure to get the right size that I need?

Answer
In many cases, knee sizing maybe specific to the particular product. If you can identify product(s) of interest and contact us toll free at 877-706-4480, our staff will try to assist you with selecting the proper size for you.

Date Posted:
8/27/2006 11:34:41 AM

Question
Looking for a leg holder for ankle fx. Made of hard plastic. Approx. weighs 5 lbs. Designed to keep calf & ankle immobile during operation.

Answer
I spoke to customer CC

Date Posted:
8/26/2006 1:18:37 PM

Question
Dear Sir/Madam,My mother has a standard semi-automatic hospital bed that was provided for her through Medicare. She finds the mattress uncomfortable and says it is too soft. I spoke to the company that provided the bed, Vanguard, and they said that the mattress was filled with foam so that it would go up and down easily.I visited your website and noticed that you had 2 additional types of mattresses for hospital beds--1st: Pressure Reduction Mattress and 2nd: Inner Spring Mattresses. She does need to raise and lower the bed each time she gets out of bed by herself. Would you be able to recommend a firm mattress for her hospital bed that goes up and down regularly? It cannot be one that gets stuck periodically. Thank you in advance for your feedback.

Answer
i have contacted this customer.  CC

Date Posted:
8/25/2006 11:13:32 AM

Question
I am looking for an "old fashioned" douche bag-- the one that looks like a hot water bottle with a hose attached. Where can I get one? I have had blader surger and my doctor wants me to use a saline douche, but I can't find the bags anywhere, only the premixed products like Massengil. Thank you.

Answer
I have contacted this customer.lmovm

Date Posted:
8/24/2006 7:36:52 PM

Question
Would the diabetic shoes help with this problem or if we bought her some shoes would she be able to wear them anyway?We are seriously thinking of buying her some shoes as she continues to have problems in this area. Thanks for your help.

Answer
i have contacted customer

Date Posted:
8/24/2006 3:18:12 PM

Question
what option equipment that can i used for treatment the ankle and knee injury ?what specealist treatment using by electro therapy.thanks you

Answer
Electro therapy can only be recommended by a therapist or a physician.  Massages, knee and ankle braces, hot/cold treatments are some of the other ways to treat injuries of these nature.

Date Posted:
8/22/2006 9:46:45 PM

Question
looking for a hi-low portable extremity whirlpool?

Answer
i have contacted customer

Date Posted:
8/22/2006 2:29:30 PM

Question
Mr where can I get used laparoscopyc esquipment in Houston Tx. Tank you

Answer

I have contacted this customer.

CC

Date Posted:
8/22/2006 11:50:52 AM

Question
Could you please provide us eith the pin configuration of D-20 disposable pulse oxymeter from Nellcor which will be useful for our project based on pulse oxymetry.

Answer

Dear Ms. Thapa,

Thank you for the inquiry, however we do not have this configuration.  Please contact Nellcor (1-800-NELLCOR) in order to obtain the information you are seeking.

Respectfully,

MSEC Customer Service

Date Posted:
8/21/2006 8:45:28 AM

Question
I AM 59 YEARS OLD AND I AM A DIAGANOSED DIABETIC.. I AM A TYPE 2 DIABETIC... AND I NOTICED LATELY EVEN WITH MY MEDS THAT MY SUGAR LEVELS GO HIGH AND THEN TAKES UP TO 4 TO 5 HOURS TO FALL TO A DECENT SUGAR LEVEL.. IS THIS NORMAL IN A PERSON MY AGE??? OR AM I EATING THE WRONG FOODS????

Answer

Dear Ms. Heflin:

Thank you for your inquiry. However, we would recommend that you addresst these questions with your doctor or dietician.  

Date Posted:
8/21/2006 12:38:07 AM

Question
I have several hundred, brand new Sunrise 800D reusable neb kits available for sale at a very low cost. Is this something that you would be interested in buying? I am overstocked on this item.

Answer

Dear Ken:

Thank you for your inquiry.  At this stage we do not have a need for this type of product.

Date Posted:
8/19/2006 12:45:50 PM

Question
Do any of your double locking Narcotic Cabinets automatically lock when the door is shut, vs having to use the keys to lock them back after opening? Our Head of Pharmacy is requiring this of new Narcotic Cabinets. Thank you.

Answer
I have contacted this customer.

Date Posted:
8/18/2006 4:15:18 PM

Question
Do you have blood pressure monitors with a stetiscope?

Answer

We carry Blood Pressure Pro's Combo II Kit

Item #: KB-LT-BR146867GSI

2-year inflation system warranty and 20 year calibration warranty.

Date Posted:
8/18/2006 4:00:40 PM

Question
why aren my baxter iv pumps showing a failure f-22 and f-30, how can i fix this problem?

Answer
i have contacted this cust. via email.

Date Posted:
8/17/2006 3:27:38 PM

Question
Do you know where I could get a copy of the Owners Manual for the Novametrix 515A? I purchased one used last week and could really use the manual! I've searched Online and nothing! Any help you could give me would be greatly appreciated.

Answer

Dear Steve Dillon,

We don't sell the owners manual for the Novametrix 515A.  Try contact the manufacturing or by calling 203-265-7701.  This number is for Novametrix Medical Systems, Inc.

Respectfully,

MSEC Customer Service

Date Posted:
8/17/2006 3:07:30 PM

Question
I am looking for finger probes for older model Datex Ohmeda Biox 3700 oximeters. Are they available or is there a newer version that is backwards compatible? A.Sharma MD

Answer

I have contacted this customer.

CC

Date Posted:
8/17/2006 2:16:05 PM

Question
for frequent cold ellergies, cough, we are planning to buy an nebulizer, is it advisable to use it frequently, pl suggest the safety measures / usages. thanks

Answer
i have contacted this customer

Date Posted:
8/17/2006 2:16:38 AM

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