Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Can this mechanical height rod be mounted to the wall? I am looking for this a regular wall mounted rod. The practice does not the digital type.

Answer

The most economic wall mounted stadiometer/height measurement device we have is our Wall-Mounted Measuring Tape by Seca and we also offer the Wall Mounted Stadiometer.

Date Posted:
12/16/2009 1:20:49 PM

Question
I PLACED AN ORDER FOR SOME FORCEPS AND I RECEIVED THEM AND THESE WERE ORDERED ON MY COMPANY CREDIT CARD, I NEED TO SEE IF YOU CAN FAX ME A COPY OF THE CREDIT CARD RECEIPT. MY ORDER CONFIRMATION NUMBER WAS 124289. MY FAX NUMBER IS 479-204-9734THANK YOU

Answer
12/16/2009 12:57:20 PM
 

Date Posted:
12/16/2009 9:42:55 AM

Question
Do you sell simulators for any of your equipment, specifically the pulse oximeter or any heart monitor? As the Propmaster on a TV show, I am constatly asked for this, and would like the flexibilty of having more than one, as well as knowing what I can use simulators on. Thank you.

Answer
12/15/2009 11:05:24 PM
 

Date Posted:
12/15/2009 8:11:13 PM

Question
could you help me narrow down the search. I'm looking for a double lock narcotic cupboard that is approx 15x15 inches by 10 to 12 inches deep.

Answer

The two options nearest the dimensions you've requested are our:

Stainless Steel Double Door (1 Lock Per Door) Narcotic Box 12" W x 15" H x 8" D

Painted Double Lock Narcotic Box 14" W x 12" H x 8" D

Date Posted:
12/15/2009 4:51:13 PM

Question
we are looking for a B/p monitor for a bariatric patient who needs a cuff at least 30 + inches.

Answer

Dear Robin,

Thank you for the inquiry, however the largest cuff we carry is 26 inches. I am sorry for the inconvenience.

Respectfully,

MSEC
 

Date Posted:
12/15/2009 4:05:20 PM

Question
Is this light UL listed?

Answer
12/15/2009 4:02:08 PM
 

Date Posted:
12/15/2009 3:52:50 PM

Question
do you have an european union supplier and if so contact email please ; if not do you supply to republic of ireland

Answer
12/15/2009 10:22:21 AM
 We do not have an distributor in EU, but we do ship worldwide.  Please email christina@msecompany.net for further details.

Date Posted:
12/15/2009 9:58:38 AM

Question
Is this mattress a good choice for someone with a hip replacement and some back problems--is it enough support? My mom weighs 130lbs

Answer

This mattress will definitely provide enough support for your mother as she is not very heavy.  This mattress or our more advanced model other than our basic pressure reduction mattresses.

Date Posted:
12/15/2009 8:58:11 AM

Question
WHERE COULD I FIND A FUNCTIONAL BRACE FOR A VOLAR DRUJ INSTABILITY. THE RESEARCH TALKS ABOUT FUNCTIONAL BRACING BUT I AM HAVING DIFFICULTY FINDING ONE. I AM A NURSE AND HAVE OPTED NOT TO HAVE SURGERY I'M TYPING FROM ANOTHER COMPUTER ..MY EMAIL ADDRESS jpounds002@ec.rr.com or j.pounds@nhrmc.org

Answer

Unfortunately, Ms. Pounds, we are unaware of this type of product and after extensive research, have been unable to locate it elsewhere.  We apologize that we couldn't be of further assistance.

Date Posted:
12/15/2009 7:25:12 AM

Question
1- Do you ship worldwide?2- I already wear prescription glasses so how can i use the loupes ? Do i have to male the loupe lenses prescription ones.3- how much will it cost with shipping and how much time will it take?Waiting your response ASAPHussein Kandil M.D

Answer

We do ship internationally.  Delivery charges depend on the destination and delivery time on international orders is usually 10-15 working days.

SERIES 250 300 350
Magnification (approximate) 2.5x 3.0x 3.5x
Working Distance
Short 13.4" 13.4" 13.4"
Regular 16.5" 16.5" 16.5"
Long 19.7" 19.7" 19.7"

Features

  • 2.5x, 3.0x and 3.5x magnifications. Provides vision not attainable with the naked eye.
  • HIGH RESOLUTION – highest grade glass for excellent clarity.
  • WATERSEALED – optics are sealed to prevent dust and moisture.
  • DOUBLE HINGE FLIP-UP DESIGN – for superior optical alignment.
  • LIGHTWEIGHT – All frames are 100% titanium.
  • GREAT DEPTH OF FIELD – comfortably extends the natural accomodation capability of the human eye.
  • WIDEFIELD – highly corrected optics that allows the entire mouth to be viewed.
  • WORKING DISTANCE – Short (340mm or 13.4 inches), Regular (420mm or 16.5 inches), Long (500mm or 19.7 inches).

All Seiler loupes allow the user to set your intrapupillary,
convergence and declination angle for perfect optical alignment.

Date Posted:
12/14/2009 11:20:33 PM

Question
when do you think that order 124498 will shipwcking111@gmail.com

Answer

Your order shipped today and is expected to delivery by Thursday of this week.  Thank you for your patience, as this was on a temporary back order and we were not advised of this.

Date Posted:
12/14/2009 10:17:49 PM

Question
I need 2 curtains in an L-shape. I need them 8 ft long with a bend in the track and 6 ft wide. The 6 ft wide bends to the right on the bottom of the L. 10ft tall ceilings I do not need to follow any fire codes. I can have it with or without mesh on the top, whichever is cheapest. send quote

Answer

Done.

Date Posted:
12/14/2009 2:17:34 PM

Question
How do these towels become qualified by state/government regulations to be used within the hospital setting.

Answer

Dear Ms. Sawyer:

You would probably need to provide a sample of the towel along with MSDS (material safety data specifications), if available and appropriate.

Date Posted:
12/14/2009 8:00:45 AM

Question
Is this compressor battery operated?and what is the sound decibels?

Answer

Thank you for your inquiry.

Portable Compressor Nebulizer , item# 52C-ENOMR is a plug in unit.  Sound level is 60dBA.

 

Date Posted:
12/13/2009 1:02:29 PM

Question
I would like some more information on your tem# 5649834PRM. Pricing. 50 unites/ case. 50 units means packs or boxes?

Answer

Dear Paula,

Thank you for the inquiry. Yes, this means there are 50 packs. Sorry for the misunderstanding.

Respectfully,

MSEC
 

Date Posted:
12/13/2009 12:47:06 PM

Question
We are interested in Life Care PLV-100 please mail us proforma invoice and complete specifications/Brochure of the product. Thank You.

Answer

12/13/2009 1:30:45 PM

Sent customer quote BES

Date Posted:
12/13/2009 9:57:24 AM

Question
what is the length from waist to crotch on these pants?

Answer

Unfortunately, we do not have this exact measurement.  The inseam of size Large is 31" and these are considered "mid-rise" at the waist.

Date Posted:
12/12/2009 4:51:03 PM

Question
Do you carry the mattress that would go with this bed. If so what is the price?What is the delivery charge for this bed?

Answer
12/12/2009 4:11:13 PM
 sent customer quote BES 12/14

Date Posted:
12/12/2009 3:47:39 PM

Question
Hello, Im speaking on behalf of a Venezuelan distribution company; Inv. Nexus. We mostly distribute from the United States to Venezuela, but now we are interested in medical supplies, specially disposables. Could you please send me a list of prices of the products you offer? ThanksMaria M Cardenas

Answer

Dear Maria,

Thank you for the inquiry. We appreciate the opportunity.  Unfortunately, I need more information. We carry disposable shoe covers, boot covers, masks, bouffant caps, scrubs, aprons and surgical gowns.  Which ones were you wanting a quote for?

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/198097_0_1_0/Products.asp

Respectfully,

MSEC

Date Posted:
12/11/2009 8:42:55 PM

Question
I need a product to bathe aperson who can not take an ordinary bath. Any suggestions?

Answer

Any of our Soothe & Cool No-Rinse products would be good for this purpose.

Date Posted:
12/11/2009 4:38:21 PM

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