Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Could you tell me the weight , length and width at its widest?

Answer

Thank you for your inquiry. Please see the following information you requested below:

Date Posted:
4/30/2013 12:32:57 PM

Question
I am interested in what is included in the following phrase ¦Includes commonly requested emergency cart accessories for the 5 drawer mini emergency cart specialty package.Our safety committee is trying to decide what to purchase.Thank you

Answer

Thank you for your inquiry. The following emergency cart accessories are included:

Please check your email for a formal quote including shipping charges. If you wish to change any information on the quote, don't hesitate to simply reply for assistance.

Date Posted:
4/30/2013 12:15:58 PM

Question
Please couild you give nme a quote inclusive of shipping to New Zealand for one 30cm swiss exercise ball and one 45cmswiss exercise ball

Answer
A quote will be e-mailed to you shortly for 1 of the 45cm ball as we do not currently have any 30cm balls available for purchase.

Date Posted:
4/30/2013 12:31:59 AM

Question
Left foot, big toe and first toe removed surgery. Need Post-Op shoe for recovery walking around hospital, home, opened toed, no pressure on wound at front of foot. Recommenations Need mailed to VA Hospital, Spokane, WA. I live in Yakima, WA 304 miles away. In hospital now VA computer.

Answer

Dear Ralph:

Thank you for your inquiry.  Mens Post-Op Shoe with Adjustable Heel, X7514180BRCN is probably as good of a shoe as can be recommended given your condition. 

Date Posted:
4/29/2013 1:15:44 PM

Question
Good afternoon, Im inquirying if CombiDERM ACD is Hyperbaric approved by your organization in a Hyperbaric Chamber at a depth of 2 ATA with 100 Oxygen. Any data will be useful in making an informed decision.Scott Ellis, CHT, Paramedic860-367-3994sellis@precisionhealthcare.com

Answer
This line of products has actually been discontinued and is not available for purchase any longer.

Date Posted:
4/29/2013 12:54:48 PM

Question
May I purchase the above item by company check? If so, is there a mail order form? Thank you, Kris

Answer

Dear Kris:

Thank you for your inquiry.  The Ultimate Portable Treatment Table , item# 257-4067HSM can be paid with a company check.  You can also send us a purchase order.  If you would like to provide us with a final destination, we will be happy to provide you with a formal quote.  Please feel free to contact us at 877-706-4480 x 104 for Gary. 

Date Posted:
4/29/2013 12:25:02 PM

Question
Hello, I want to know if you can sell the turbine for the 300 gallon immersion tank .What is the price and time of delivery, pleaseThanks!Olga Ivanchenko

Answer

Dear Ms. Ivanchenko:

Thank you for your inquiry.  We should be able to provide you with the turbine for 300 gallon tank.  Please let us know the destination address of the unit along with whether or not it is a residential or a commercial delivery, so that we may be able to provide you with shipping information as well. 

Date Posted:
4/29/2013 12:13:39 PM

Question
1. Do you deliver and assemble How much?2. What is warranty on motor.3. Can you purchase Hoyer lift at later date?4. Where are your service centers in LA?5. What is the brand of the bed?6. How long does it take to deliver from time of ordering?Thanks,Carmen

Answer

Thank you for your inquiry. Please see the answers to your following questions below:

  1. Yes, we do delivery and assembly is available as well but it does come with a premium. However, the bed is pretty simple to put together. You will just have to assemble to head and foot board, side rails and casters (if you wish to put them). I would need your zip code in order to provide you with shipping charges. Also, if it's going to a residential or commercial location. But an estimate would be $240 for inside delivery & $185 for curb side delivery.
  2. The warranty on the motor is 1 year.
  3. Yes, you can purchase a hoyer lift whenever you please. Just me mindful of paying two shipping charges, we can combine to save a bit on the delivery cost.
  4. We don't have service centers, but if you call us with an defect the bed will be repaired or replace if within warranty period. Our techs can still repaired for an additional fee outside of the warranty date.
  5. Brand of the bed is Tuffcare (Great manufacturer with quantity products)
  6. Delivery time is 5 business days from date of purchase.

If you wish to proceed or contact me further I can be reached at 1-877-706-4480 x 108 Gilbert (kgilbert@msecompany.net)

Date Posted:
4/27/2013 6:19:33 PM

Question
Are these height adjustable and what is the maximum adjustment

Answer
Thank you for your inquiry. The height adjusts from 22in up to 35in high.

Date Posted:
4/27/2013 8:05:13 AM

Question
Do you have this cabinet in an 8in deep option

Answer

Dear Ms. Athey:

Thank you for your inquiry.  Unfortunately, this item only comes in a 4 inch deep size. 

Date Posted:
4/26/2013 11:59:41 AM

Question
Would this unit also remove airborne dried egg white protein For instance, if an egg hatching project were taking place in a classroom and dried egg would be in the air, would this remove those molecules? If not, would a different model?

Answer

Dear Ms. Kletter:

The unit is up to 99% efficient in destroying airborne mold spores, bacteria, ozone, viruses, dust mites, allergens and other airborne pollutants.  We dont have any test data on air born egg particles, but in principle it should be effective. 

Date Posted:
4/25/2013 6:04:54 PM

Question
1 Is this product still available; and, 2 What is the price for case of 1,000 shipping We use these for environmental swab sampling and the inclusion of acetone is needed as a solvent. Thanks in advance ....

Answer
Beth, as per our dicussion, I will be sending you some samples of the triple pack Acetone Alcohol Swabsticks contain 70% isopropyl alcohol and 10% acetone.  I will let you know once those items have shipped. 

Date Posted:
4/24/2013 4:32:38 PM

Question
I was wondering if this cart makes any noise. Im looking for quite cart for medication delivery in hospital environment.Thank you

Answer

Dear Ms. Patel:

The drawers are equipped with ball bearing slides and the 5 inch casters are made of durable rubber material.  If used on even surface the cart should be quite and easy to manuever.  Please contact us for any other questions. 

Date Posted:
4/24/2013 11:27:23 AM

Question
Could you please tell me the status for an order I placed through your website? The confirmation number is 138671. If already shipped, could you provide Proof of Delivery? I would appreciate it. Thank you very much.

Answer

Dear Rafael:

The item was delivered to dock on April 1st and signed for by Allen.  UPS tracking number is 1Z08X1590363777240.  You can find proof of delivery on UPS.com using the tracking info. Thank you for your business and let us know if we could be of further assistance. 

Date Posted:
4/24/2013 5:10:33 AM

Question
Can it be used on bleeding wounds

Answer
You should be able to pack open wounds with hydrogel gauze dressing. 

Date Posted:
4/23/2013 11:20:53 PM

Question
Please send a bigger picture. Can this be used for Bariatric Shower Chair Commode Item# SF-SO-052CCSIPU. How does it snap on.

Answer

Dear Usha:

We added a slightly bigger picture for Midsize & Oversize Snap-On Footrest for Shower Chairs .  But that is all we have for now.  The footrest will work for model SF-SO-052CCSIPU. 

Date Posted:
4/23/2013 6:21:42 PM

Question
Can you tell me the weight limit on this item I want to stock IV supplies in it and place a monitor on the top of it.Thanks

Answer

Dear Jacqueline:

According to the manufacturing specs, the cart has a weight capacity of up to 50 lbs.  If you would like to make the top of the cart more rigid, we can add cross members below the top plate for an additional $35.00.  Please let us know if you would like for us to put a quote together for you. 

Date Posted:
4/22/2013 10:08:15 PM

Question
Im looking for the users manual for this model . do you know anybody that has one I could get a copy fromThank you

Answer
You may wish to contact Lee Atkins at www.hotlasers.com

Date Posted:
4/22/2013 5:38:55 PM

Question
What is the overall length? What is the dry weight or do I need to add water to attain 3.2kg? Thank you, John

Answer

The overall length of the Infant Water Rescue Training Manikin is 26 inches.  The dry weight is 2.9lbs. 

Date Posted:
4/22/2013 11:59:14 AM

Question
Hello, I am looking for a bed such as this one for a client of mine who has medicaid as well as BCMH insurance. Does your company have the capacity to bill either of those companies

Answer

Dear Samantha:

Thank you for your inquiry.  We do not accept medicaid or insurnace reimbursement at this time.  Please let us know if we could be of further assistance.

Date Posted:
4/22/2013 11:25:31 AM

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