Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I need pricing for the following: 1. AR-1934BCF BIOCOMPOSITE SUTURE TAK 3.0mm 3 BX 2. AR-1923BC BIOCOMPOSITE PUCHLOCK 2.9mm 1 BX 3. AR-4068-25TR SUTURE LASSO 25 DEGREES TIGHT RIGHT 2 EA 4. AR-8400EX EXCSLIBER, 4.0mm 2 BX 5. AR-6592-08-30 PASSPORT BUTTON CANNULA 8mm X 3cm 1 BX 6. AR-6592-08-40 PASSPORT BUTTON CANNULA 8mm X 4cm 1 BX 7. AR-6592-08-50 PASSPORT BUTTON CANNULA 8mm X 5cm 1 BX 8. SHIPPING

Answer

Dear Deadrick Robinson,

Thank you for the inquiry. Unfortunately we do not carry any of these items you are needing a quote on.

Respectfullly,

MSEC

Date Posted:
4/28/2011 10:25:45 AM

Question
I need a stool that will support 450 lbs. and at least 26 high or more. Must have casters for laminates floors

Answer
Unfortunately, the greatest weight capacity our stools support is 300 pounds.

Date Posted:
4/27/2011 3:41:40 PM

Question
looking for the ohmeda biox 3740 pulse oximeter the ear piece not finger sensor didnt know if you had the replacement wondering if you could send a pic with a price.. thank you susan fowler Phoenix animal hospita...

Answer

Dear Susan,

Thank you for the inquiry. Unfortunately, we do not have any ear probes in stock. We get any in, I will forward pricing and pictures.

Respectfully,

Christina Villa - MSEC  Sales

Date Posted:
4/27/2011 2:59:03 PM

Question
Looking for a pediatric sized support for a 9 yr old female. Would XS work

Answer

Unfortunately, this support is no longer available.  The most similar ankle support we would recommend:

 

http://www.braceshop.com/productcart/pc/FLA-Pediatric-Neoprene-Ankle-Support-10p1223.htm

Date Posted:
4/27/2011 11:29:35 AM

Question
My 77yr old Mother has broken her left big toe. Dr @ hospital has suggested that I get her a pair of shoes that will assist her.Dr suggested a toe less shoe with velcro strapping with a solid sole.Would this shoe be ok or should the sole be flat.

Answer

Dear Michelle,

Thank you for the inquiry. This shoe is ideal for post surgical procedures.  We have several different types

http://www.medical-supplies-equipment-company.com/product/ppf/param/719_0__1_true/product_search.asp

(most of these would work)

Respectfully,

MSEC

Date Posted:
4/27/2011 7:04:50 AM

Question
Des item# 04231DRV Electric Patient Lift for $1872.23 come with a battery included in the priceWhat is the condition?What is the manufacturer info so that appropriate slings can be found.Thank you.

Answer

Dear Bill,

Thank you for the inquiry. Item #04231DRV is a new lift, it is not used.  One battery is included with the unit.  The lift is manufacturered by DRIVE medical. Any standard sling will work, please see below:

Patient Lift Slings

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/27/2011 6:45:35 AM

Question
PLEASE QUOTE FOR LINEN TROLLEY Item# R14-HCLT -----20 EA Sultan

Answer
Thank you for your inquiry. Please check your email shortly for the formal quote.

Date Posted:
4/27/2011 3:12:29 AM

Question
We own a hospital bed. My spouse is unable to use his feet to help transfer from bed to wheelchair, wheelchair to car etc. What kind of trapeze would we need. [This is a temporary situation following surgery.] He weighs 190

Answer

This item is something used generally in instances of the patient needing assistance to sit up, not transfer from bed to chair or chair to car.  We would recommend the use of a transfer board, this is an item the patient can use to scoot from one surface to another.

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/426067_0_1_0/Products.asp

Date Posted:
4/27/2011 3:10:56 AM

Question
I am having major ankle surgery. I have Parkinsons disease with strong balance problems. Would it be safe for me to use something like this or just stick with the wheeelchair

Answer
If you have balance issues, it may be suggested to use a wheelchair as some balance is reuqired to operate the knee walker although you may use the handle bar to support some of your weight.

Date Posted:
4/27/2011 1:16:35 AM

Question
Would these scissors be appropriate for removal of skin-tags/moles

Answer

Medical experts each have their own preferred tools and methods in performing procedures. Perhaps you would like to look through these scissors or these tissue forceps and find something that may be suitable for your needs. Thank you for your inquiry, and have a great day.

Date Posted:
4/26/2011 6:54:52 PM

Question
I know you leave the dressing on for 7 days before changing it but is there a time limit as to how long you can use the dressing I have been using it now for 8 weeks and recently have started to have a lot of pain with the wound could this been the length of time I have been using the dressing?

Answer

Dear Ms. Murray:

Thank you for your inquiry.  The duration of the use of the dressing depends on the nature and severity fo your wound.  If you are experiencing discomfort in and around the area of the wound, you may wish to consult with a doctor as soon as possible to avoid further complications. 

Date Posted:
4/26/2011 6:18:30 PM

Question
Reference: RFQ# 214489 Please quote ITEMIZED PRICES for the materials below, FOB Destination unless otherwise specified and approved by District. Please list all shipping costs. Thank you! Items to be shipped to: District Warehouse 15959 E. Gale Ave. City of Industry, CA 91745 2 Ea 12044WA3BS/Elderly Female Complete Nursing Skill Manikin DO YOU ACCEPT SCHOOL PURCHASE ORDERS NET 30?

Answer

Dear Ms. Tejeda:

Thank you for your inquiry.  Your request has been assigned to Ms. Christina Villa.  She will be contacting you shortly with a quote.  POs with net 30 are acceptable once approved by accounting.

Date Posted:
4/26/2011 5:06:34 PM

Question
Does your company take purchase orders?

Answer

Dear Diane:

Thank you for your inquiry. Yes, we do.  You can fax a PO to 713-706-4161.  Once received, a sales staff member will contact you to confirm your order. 

Date Posted:
4/26/2011 4:08:23 PM

Question
This equipment can help me to reduce the pain that I feel the next day after being pitch

Answer

Dear Mr. Valdes:

Thank you for your inquiry.  Although, TENS is a non-invasive, nerve stimulation device intended to reduce pain, both acute and chronic, it can only be purchased with a doctors prescription.  Your doctor will be able to access your condition and the potential banefits of a TENS unit.  Your doctor can also fax an Rx to 713-706-4161 and you can call in your order with a credit card at 877-706-4480. 

Date Posted:
4/26/2011 2:30:26 PM

Question
I have no vocal cords and I am unable to speak or to whistle since no air goes through my nose or mouth. Need a portable personal alarm that I can carry with me should I need help while on the streets or on the road on my vehicle. Some kind of whistle or electronic flashing light to display while on my wheel chair or scooter. Please e-mail your answer an where can I purchase on if they are available. Thanks

Answer

Thank you for your inquiry. Regrettably, we do not carry any item to be able to assist you with this concern. However, Please see the following links for companies who specialize in personal alarms.

http://www.silentcall.com/

http://www.adcohearing.com/

Date Posted:
4/26/2011 2:21:26 PM

Question
On this shower chair, can the commode be removed for the chair to slide over a regular toilet

Answer

Dear Tracy,

Thank you for the inquiry. Unfornately, this item can not be used in conjuction with a regular toilet. It is only made to be independently used as a self standing item.

Respectfully,

MSEC

Date Posted:
4/26/2011 2:09:00 PM

Question
My mother has a prescription from the doctor that reads Light weight wheelchair with adjustable arms. Are swingback arms and adjustable arms the same thing Can you explain how exactly they are adjustable? Up and down, or removable or what... Thank you very much!

Answer
There are certain chairs with height adjustable arms, but these are normally heavy duty chairs weighing over 20 pounds.  Adjustable arms can also mean that the arms are "swing back" or "detachable."

Date Posted:
4/26/2011 12:54:43 PM

Question
I AM PARTICIPATING ON A TENDER, THEY REQUIRE STATIONARY BIKE WITH MAX. SUPPORT WEIGHT OF 340 LBS. I NEED QUOTE WITH SHIPPING CHARGES TO TOYO MEDICAL 10645 NW 37 TERRACE, DORAL, FL. 33178 MAYBE MODEL Item# 05BFMI Upright Exercise Bike

Answer

Marlon,

Thank you for the inquiry.  The shipping would be $152.33 for a business delivery to Doral, FL 33178.  If you need anything else, please let us know.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/26/2011 11:26:56 AM

Question
I am looking for a walker with Handle height of 39 inches and weight capacity of 400 pounds. Rollator with seat and overall weight not to exceed 24.5 inches. Any suggestions.Joyce

Answer

Dear Cccw,

Thank you for contacting us. Unfortunately the walkers we carry have the height of 38 inches. We do not have any taller except the

The Ultimate Walker .  As for the rollator, we suggested the following:

Economy Blue 4-Wheel Rollator

Standard Rollator - 4 Wheels

4-Wheeled Cart

Aluminum Rollator with Removable Wheels

If you have any other questions, please let us know.

Respectfully,

MSEC

Date Posted:
4/26/2011 9:43:15 AM

Question
Do you ship to australia,

Answer
Yes, we do ship to Australia. 

Date Posted:
4/26/2011 3:31:35 AM

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