Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
does this lamp come with the stand and is it useful during procedures such as permanent makeupgood swivel mechanism

Answer
Thank you for your inquiry. This examination lamp includes the stand and the round base. In additional, this lamp is very versatile and useful in all types of medical procedures.

Date Posted:
1/26/2010 11:51:26 AM

Question
I have this bench, But wondered if there leg extensions for this model. I need about another 6†lift for my comfort and safety, for standing from a sitting position.

Answer

Dear Trey:

Thank you for your inquiry.  This model has height adjustment in one inch increments between 19.5 in - 23.5 in.  No other extensions are available.    

Date Posted:
1/26/2010 11:25:14 AM

Question
I have a diastolis recti. just below my sternum. It is not painful but it is aggrevated when I do sit ups and upper body work out. Which of your products do you recommend?

Answer
We would recommend you contact your physician so that you may have a medical professional's recommendation for the correct type of support. 

Date Posted:
1/26/2010 7:24:40 AM

Question
I am going on Norwegian Cruise Lines and a wheel chair needs to navigate through a bathroom doors that are 20 to 22 wide. Is there a manual wheelchair that I can self propel that has an outside width that would fit through this doorway? I am in a wheelchair 24/7.

Answer

Dear Bart,

Thank you for the inquiry. Unfortunately, the wheelchair with the smallest with is 22.5 inches. We apologize for any inconvenience.

Respectfully,

MSEC

Date Posted:
1/25/2010 11:04:06 PM

Question
We are interested in purchasing an FM600 optical flare meeter from KOWA. Can you offer a lease agreement for this equipment? This purchase will be through a federal government contract and I need your help in the following. 1. Please give us a lease price for a 1 year, 2 year and 3 year purchase option. 2. Please price everything to start Feb 15th 2010 3. Please outline what the up front cost would be, monthly cost and total cost for the lease term. 4. Please let us know if there are any early termination fees. Please let me know if you need any clarification. Would you be able to send us a quote soon? We are on the verge of being funded and this is the on item the government needs clarification on. Thank You Jim Axtelle

Answer

Dear Jim:

Thank you for your inquiry.  At this time, we do not lease medical equipment. 

Date Posted:
1/25/2010 12:49:49 PM

Question
I need a regulator to provide approx. 6.7 ml per minute. Is there one that can do this?

Answer

The following options may be useful for you:

Small Tank Oxygen Regulator has a flow rate of 1/2 to 8lpm

Small Tank Oxygen Regulator has a flow rate of 0 to 15lpm

Small Tank Oxygen Regulator has a flow rate of 1/32 to 4lpm

Large Tank Oxygen Regulator has a flow rate of 0 to 15lpm

If none of these options work, feel free to view our entire selection of Oxygen Regulators.

Date Posted:
1/25/2010 10:49:21 AM

Question
I can apply my support hose alone but can not remove it alone

Answer
Unfortunately, the only stocking-assist products we have in our inventory are application aids, not removal aids.  We might suggest you contact The Elder Store as they do have removal devices available.

Date Posted:
1/25/2010 8:03:52 AM

Question
Sir/Madame: I would like to know if you have product on 50 Bed Medical, which is a requirement by our company. I shall be glad if I could get in touch with your contact person via e-mail. Best regards.

Answer

Dear Anges,

Thank you for contacting our office. I am a little confused on your question. Are you looking for medical supplies and equipment for a 50 bed hospital?  Please email  christina@msecompany.net

Respectfully,

MSEC - Sales 

Date Posted:
1/25/2010 7:07:56 AM

Question
1 How long does it usually take to give a treatment with the ultrasonic type of nebulizer? 2 Are there any restrictions on the medications used? 3 Does this model work well with infants? 4 Can you also give me a price?

Answer

Thank you for your inquiry. The treatment time for the medication is usually determined by the doctor. But this nebulizer allows you to finish a 3ml treatment in just about 8 minutes. Just put your medication in the chamber and turn it on. A fog of medication instantly rises from the mouthpiece. Please verify with a doctor is this mouthpiece will be suitable for an infant. The MSRP is $295.95, Your price is $258.95!!

Date Posted:
1/24/2010 11:25:59 PM

Question
Is this the forcep use when putting it a IUD THANK YOU

Answer

Dear Jenny:

These forceps would not be used for IUD.   

Date Posted:
1/24/2010 12:12:21 PM

Question
In your professional opinion, what is the best nail nipper to use such as straight/concave,single/double spring,angular/not angular,and lenght etc for people with type II diabetes very thick toe nails?

Answer
Round Tipped Nail Nippers are most highly recommended for diabetic persons as they are the most safe way of self-maintaining nails. 

Date Posted:
1/24/2010 12:10:06 AM

Question
I perform ritual circumcision. I would like to know if this instrument cuts the skin or if it can be used just to grip the mucosa?

Answer
These wachtenfeld forceps are meant to hold and are not a cutting instrument.  They are actually intended for suturing use. 

Date Posted:
1/24/2010 12:00:02 AM

Question
i has nerve damage in my neck. mri showed hypertrophic degenerative changes. there are so many type of cervical pillows I'm confused which one to buy. can you help. thank you

Answer

Dear Ms. Reid:

Thank you for your inquiry.  Please give us a call on Monday toll free at 877-706-4480 x 104 for Gary.  There are a number of points we would like to discuss before recommending a pillow. 

Date Posted:
1/23/2010 8:40:20 PM

Question
I would like to put three of these togethersink in one compartment of middle one; two 6' countertops; no drawer on far right. I also would like to use these with an overhanging countertop of two feet. Are these possible?

Answer

Dear Mr. Hensley:

Thank you for your inquiry.  Your request is being reviewed and has been assigned to Kemuel Gilbert, who will be contatcing you shortly.  In the interim Gilberts contact is 877-706-4480 x 106 or kgilbert@msecom.net 

Date Posted:
1/23/2010 5:40:43 PM

Question
What are the ingredients in your product? Is it bio-friendly? Does it have any odor or precautions for use?

Answer
Unfortunately, all whirlpool cleaners have been discontinued from our inventory.

Date Posted:
1/23/2010 10:51:04 AM

Question
Is there a way to purchase additional, disposable liners for this product? Also, do you know if MediCare will cover the cost, or at least part of the cost, of the panty and liners? Thank you.

Answer
Our Dignity Plus Liners are the super absorbent liner and the Dignity Lites Stackable Liners and  Dignity ThinSerts Liners are the light absorbent liners for the Lady Dignity Plus Panties.

Date Posted:
1/22/2010 8:38:05 PM

Question
How do you sterilize, is all parts sterilized between the patients, history with whirlpool in general of infection control issues with tubing and pumps being source of bacteria, fungi and viruses. How do you handle this.

Answer

Dear Ms. Wilson:

The whirlpool can be cleaned by filling the unit with warm water, adding soap or cleaning solution and running the jets.  After draining, the surface of the unit can be further sprayed down with a anti bacterial cleaner and then rinsed.  Ideally, these steps should be done after every session. 

Date Posted:
1/22/2010 5:43:24 PM

Question
Does your company accept PO's. If so may I please get an official quote for the above item 350 Series Surgical Magnification Loupes, X053SPM Thanks. Brandon Hinz Att: Mechanical Engineering South Dakota School of Mines and Technology 501 East Saint Joseph Street Rapid City, SD 57701

Answer

Dear Mr. Hinz

Thank youf for your inquiry.  We do accept POs.  A quote will be emailed to you on Monday. 

Date Posted:
1/22/2010 5:22:11 PM

Question
My company wants to purchase an infant sensor/probe for the NPB-40. Where do I find this product?

Answer

Dear Mary,

Thank you for the inquiry. I have one question before we can help. I need to know if you want a reusable sensor or disposable? Please advise.

Respectfully,

MSEC 

Date Posted:
1/22/2010 1:10:13 PM

Question
how do you measure to know which is right size

Answer

Dear Kim,

For a proper fit, measure the circumference of your wrist below the base of the palm.   

Date Posted:
1/21/2010 8:49:47 PM

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