Ask The Pros:

Question
How high from the floor to the top of the matress is this bedDoes this bed come with the matress?

Answer

Dear Vicky,

Thank you for contacting us.  The mattress does come with the bed.  With the mattress, the minimum height is about 15 inches. The maximum height is 26 inches. Please let us know if you have any more questions. If you need shipping charges to your location, please let me know:  christina@msecompany.net

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/24/2010 5:13:36 PM

Question
Wanting to Rent for Five days a Bed lift for a elderly woman staying at our resort.

Answer

Dear Mr. Funke:

Thank you for your inquiry.  We would suggest checking the local Yellow Pages for durable medical equipment dealers listings.  They should be able to assist you. 

Date Posted:
6/24/2010 3:52:09 PM

Question
I live in Japan.Do you have a special shipping rates for overseas.if so,how much are they for one case of this tapeI am a quadraplegic and I need a lot of tapes. thank you for your time. Feanna

Answer

Dear Feanna,

We appreciate the inquiry. Unfortunately, we do not have offer any special shipping rates.  We have used USPS in the past for smaller international orders.  This method is usually inexpensive compared to FEDEX or DHL.  The price of shipping depends on the weight and dimensions of each order.

Respectfully,

MSEC

Date Posted:
6/24/2010 10:13:42 AM

Question
Who do we talk to about you adding our products to your web site? We manufacture a line of personal Safes www.safeking.net. Our main web site is www.advancedactuators.com. We are located in Davenport, FL

Answer

Dear Wayne:

Please contact Gary Gorodetsky at 713-589-6059 x 104 to discuss your request. 

Date Posted:
6/24/2010 9:22:39 AM

Question
I was looking at your product line of narcotics safes, especially the biometric ones, but there's no mention of whether the safe keeps an access log, which is something we would neeed as an audit trail. Do you have a model with this feature ? Thank you

Answer
Unfortunately, we do not currently have any items such as this in our inventory.  There is a company who offers an electronic logging narcotic safe and they should be able to help you: http://www.rewci.com/narcoticssecuritybox.html 

Date Posted:
6/23/2010 9:35:48 PM

Question
What are the undergrips, and how does it attach to the bowl or seat

Answer

Dear Kay,

Thank you for the inquiry.  Some elevated toilet seats come with clamps.  This unit does not.  It has a rubber bottom that will keep the seat steady but it is recommended to have someone assist when seating.  The seat just sits on the toilet seat.

Respectfully,

MSEC

Date Posted:
6/23/2010 6:26:36 PM

Question
Is this top compatible with harloff anesthesia cart or procedure cart One cart we have has a stainless rail that comes up and there are cutouts on the plastic cover sides to accommodate the rails. Cant tell from the picture.

Answer

Dear Candace Carson,

Thank you for the inquiry. Part 2-TPTMPD is not compatible with the Harloff Anesthesia cart.  The part number you need is 23304HRF.

http://www.medical-supplies-equipment-company.com/product/ppf/id/17419/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
6/23/2010 3:07:01 PM

Question
I need buying the caliper 3173 Could you send me price??Thanks

Answer

Thank you for your inquiry. This unit is $208.85 plus shipping ($9.49) grand total is $218.34

Date Posted:
6/23/2010 2:51:44 PM

Question
What mm Hg pressure is exerted or provided by this dressing

Answer

Unfortunately, we do not have that type of information.  The manufacturer description of this item is:

100% cotton, latex-free bandage. Provides both compression and high resistance to stretch, increasing venous and lymphatic return. 70% elasticity, high working pressure, low resting pressure, and air permeable with woven edges. Machine wash and dry.

Date Posted:
6/23/2010 1:29:09 PM

Question
QUOTE REQUEST Good morning, My name is Mirella Martinez, I work in the US Consulate General in Ciudad Juarez. We are a Government Agency and we are exempt of taxes. We would like to purchase 2 sets of Neck Lock Collar Kits w/Item No. 50-02JSA unit price $167.95 with a grand total of $335.90 Could you please send us a quote and respond the below questions. Is there a shipping charge for the following location: 8700 Castner Suite 101 El Paso, TX. 79907 Please confirm if the following address is the one you use in your invoices? 6420 Richmond Ave. Suite 233 Houston, TX 77057 Thank you in advance, Mirella

Answer

 Dear Mirella,

Thank you for your inquiry. I have received your request for a quote. I will forward to your email today.

Respectfully,

Christina Villa - MSEC

Date Posted:
6/23/2010 1:26:19 PM

Question
i have medicare. can i get a new nebulizer or do i have to buy onei have a really old nebulizer could i trade it in for a new one that works better?

Answer

Dear Ms, Kimball:

We do not accept Medicare coverage at this time.  We only sell new nebulizers and do not offer trade-ins. 

Date Posted:
6/23/2010 12:55:29 PM

Question
I am looking at your pediatric bed both the electric and manual. Do you give discounts for education institutes I am looking for a pediatric bed for our simulation lab. Julie

Answer
Thank you for your inquiry. Please see the following email for a formal quotation including your educational discount.

Date Posted:
6/23/2010 11:35:00 AM

Question
Go you use the normal medicines with this i.e. albuterol that we usually put in a dish near the mouthpiece on the current nebulizer

Answer
Yes, albuterol can be used with this nebulizer.

Date Posted:
6/22/2010 10:24:03 PM

Question
Hi, My name is Jeff Lowman. I work for NOA Medical Beds. We manufacture a wide variety of Adjustable, HI-Lo and Bariatric Beds. Please contact me if you would like to add our products to your website. Jeff Lowman Jeff-Noamedical@hotmail.com http://www.noamedical.com/ 714-580-2105

Answer

I have contacted you via email thank you.

K. Gilbert

Date Posted:
6/22/2010 8:02:06 PM

Question
Do you know where I can get nondigital underarm thermometers for home use? Thank you. -Felipe

Answer

Dear Felipe,

Thank you for the inquiry. This is the only recommendation we have for a nondigital thermometer:

http://www.medical-supplies-equipment-company.com/product/ppf/id/3928/new_prod_full.asp

Respectfully,

MSEC 

Date Posted:
6/22/2010 3:11:08 PM

Question
Need ultrasound machine for lower back /spine treatment. will the TranSport Ultrasound Machine work

Answer

Thank you for your inquiry. Yes, our transport ultrasound can be used for lower back/ spine treatments. Please provide the destination zip code in order to receive a fomal quote including shipping charges.

K. Gilbert

MSEC LLC

Date Posted:
6/22/2010 11:38:26 AM

Question
Silly question maybe...it says removable plug...does that mean this has to be plugged in or is it truly portableMy wifes issue is that she has tripped over cords due to other health issues so I am looking for a protable nebulizers that can sit on the bed w/o being plugged in.

Answer

This item is actually not available any longer.  We do have two main options for portable (cordless) units.  They both have ac and/or dc adapter and battery:

Portable Compressor Nebulizer System

Compact Ultrasonic Nebulizer

Date Posted:
6/22/2010 11:02:57 AM

Question
Silly question maybe...it says removable plug...does that mean this has to be plugged in or is it truly portableMy wifes issue is that she has tripped over cords due to other health issues so I am looking for a protable nebulizers that can sit on the bed w/o being plugged in.

Answer

This item is actually not available any longer.  We do have two main options for portable (cordless) units.  They both have ac and/or dc adapter and battery:

Portable Compressor Nebulizer System

Compact Ultrasonic Nebulizer

Date Posted:
6/22/2010 11:01:18 AM

Question
Dear Sir or Madam: Our Products: Bath towels, hand towels, Face towels. Raphil USA Inc, is a leading terry towel importer. Our warehouse is based in Atlanta, GA. We can offer you quality terry towels at very low competitive price for health care industry. Kindly let me know if I can answer any questions that you may have. It will be my pleasure to have the opportunity to serve you. With best regards, Adil Bhatti Raphil USA Inc. 3964 Shirley Dr SW Atlanta, GA 30336

Answer

Please send any literature and/or pricing to kgilbert@msecompany.net

Date Posted:
6/21/2010 6:41:02 PM

Question
I had a surgery which requires me to wear an abdominal support band around my waist. 9 inches high 30 - 45 spand There are no metal supports in this, do you have one?

Answer
This item would be called an Abdominal Binder and we do have these available. 

Date Posted:
6/21/2010 2:04:42 PM