Ask The Pros:

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question

item30578-215SNT is this bouffant fluid resistant for medical?

Answer

Good Afternoon Lina:

Thank you for your inquiry.  These are fluid repelant.  However, currently we are on allocation basis only and these products are reserved for customers who have ordered these in the past.  Once we have more stock, we will notify you.  Stay safe!

Date Posted:
4/19/2020 9:56:31 PM

Question

HI, I am interested in purchasing about 250,000 alcohol pre pads as a first order and more to come. Can you please let me know what your manufacturing capabilities are for the pads, more details about them and also what approvals they have. Thank you.

Answer

Hello Matt:

Thank you for your inquiry.  Unfortunately, these products are currently not available.  

Date Posted:
4/14/2020 8:53:29 PM

Question

We are needing manufacturer recommended cleaning/disinfecting instructions for the A6A1MBI Spine Board. Our order did not come with any instructions for cleaning and maintenance. Any information you can provide would be greatly appreciated.

Answer

Thank you for your inquiry.  Commerical or over the counter alcohol or bleach based cleaner after use is recommended.  Wipe down all surfaces after use with a clean cloth or paper towels.  

Date Posted:
4/14/2020 10:55:41 AM

Question

My local county EMTs, police and sheriffs department are out of PPE and are in need of assistance from the community to get more. What items from head to toe are acceptable standard for their class of use? As a consumer I can purchase through you? I don’t know what else to do these ppl need the gear as our virus numbers are doubling daily.

Answer

Good Afternoon Abby:

Most of our PPE are already allocated, but we may be able to accomodate some masks for law enforcement and EMT.  You will need to contact us today in order to secure the masks.  

Date Posted:
4/6/2020 6:22:50 PM

Question

Hi,What is the wattage on the individual UV lamps and what is the total wattage of the unit The numbers in the detail section dont seem to add up i.e I would expect the lamp wattage to be 55W and therefore the overall wattage to be 440W.Cheers,Lindsay

Answer

Good morning, 

The watt per bulb is 55W. The UV output is 143W. Please let me know if you have any additional questions.

 

Regards,

Lucinda

Date Posted:
4/4/2020 4:39:26 AM

Question

Hello, Im an ICU nurse in Long Beach, CA. I want to use these with the gowns we are provided for added protection during the fight agains COVID. I was wondering what shoe size each size fits, men and womens Does a medium fit what size of shoe, etc. for all sizes. I couldn't find that info

Answer

Dear Diane:

Thank you for your inquiry.  Medium size is for mens 6-8, large is 9-11, XL 11 plus.  Unfortunately, these are currently out of stock.  

Date Posted:
3/31/2020 10:49:37 PM

Question

I want to purchase 5 of these and 3 of the xo623vmax

Answer

Hi Cathy:

Thank you for your inquiry.  Unfortunately, these are by allocation only to current customers.  

Date Posted:
3/31/2020 1:35:07 PM

Question

After the unit is finished of working and power is shut off, how long does it take to enter the sterilized room What are the risks that can be produced if you enter the room immediately after the completion of sterilization and the closure of the unit? ..

Answer

Thank you for your inquiry.  There are no risks once the unit is shut off.  

Date Posted:
3/31/2020 1:34:47 PM

Question

I AM LOOKING FOR A CHAIR THAT I CAN GET TO THE BASEMENT FOR TORNADO WARNINGS. DO YOU HAVE ANY VIDEOS ON THIS STYLE OR CUSTOMER REVIEWS YOU COULD SEND ME. I DONT WANT TO SPEND 2000.00 AND WANTED TO KNOW IF THIS WOULD GO DOWN CARPETED STAIRS.

Answer

Good Afternoon Chris:

Thank you for your inquiry.  For your specifc needs, we would recommend MS3C-300TS.  Its a sturdier model than 100TS and works well on all surfaces.  You can find videos on our site or youtube by search for MS3C-300TS.  

 

Date Posted:
3/31/2020 10:56:03 AM

Question

What are the active ingredientsAnd are there wipes with the same product? We believe we got some at a trade show in Denver.Can it be used on an otterbox phone case?

Answer

Evening David:

Thank you for your inquiry. Due to extremely high demand this product is currently not available.  If you are interested in other PPE products, please let us know,.  We have masks, faceshields, gowns and disposable scrubs.  

Date Posted:
3/30/2020 9:54:46 AM

Question

Is there a CDC requirement for Full Face Shields If yes, does your product meet it?

Answer

Dear Joe:

Thank you for your inquiry.  Faceshields are recommended for use by medical professionals to prevent infection from airborne pathogens and exposure to bodily fluids.  Our faceshieds meet those requirements.  

Date Posted:
3/27/2020 3:57:52 PM

Question

Is this peroxide stabilized

Answer

Good Afernoon Lena:

Thank you for your inquiry.  This product is on allocation basis right now due to overwhelming demand.  

Date Posted:
3/25/2020 10:39:56 AM

Question

Kindly ship when available Lisa Martin 527-238-9540Cookieny99@aol.comN-95 respirator facemask

Answer

Good afternoon Ms. Martin, 

One of our customer support specialists will be contacting you shortly. 

Respectfully, 
MSEC

 

Date Posted:
3/22/2020 8:44:30 PM

Question

Are these autoclavable

Answer

Good afternoon Mr. Acker, 

I will give you a call on Monday once I caonfirm if these Dressing Jars are autoclavable.

 

Respectfully, 
Christa W.

Date Posted:
3/20/2020 4:02:05 PM

Question

Hello, Im inquiring about PPE. In particularly surgical masks, gowns, gloves, N95 masks small and regular for the Department of Veterans Affairs. If you have any available could you please reply with the types, amounts and pricing please. Im looking to acquire these items very soon. Thank you

Answer

Good afternoon George:

 

Thank you for your inquiry.  We have access to Kn95 nad other disposable masks.  Please contact Gary Gorodetsky, Director of Business Development at 713-443-5266.

Date Posted:
3/18/2020 1:32:28 PM

Question

Hello, Im looking for the diameter of the rolling base to determine how much floor space it will consumeThanks

Answer

Good afternoon Mr. Malooly, 

Thank you for your inquiry. 

The diameter of the rolling base is 23 inches. 

Respectfully, 
MSEC Customer Service

 

Date Posted:
3/17/2020 3:38:10 PM

Question

Need price on 60/eaRBL-4-9-40-wh-u-lvcdsm6 Hubbell Can you get

Answer

Hello Pete, 

Thank you for your inquiry. A customer support specialist will be contacting you shortly to get additional information to complete your quote request. 

Respectfully, 
MSEC

Date Posted:
3/17/2020 2:37:14 PM

Question

is this stretcher chair compatible with elevators, and if so, do you know what size elevator would it be able to be used in a 2500 lb elevator?

Answer

Good Afternoon Deana:

Thank you for your inquiry.  The stretcher is 46 inches long when folded into a chair configuration and 77 inches long in a flat position. Any elevator 46 or more inches deep with doors at least 23 inches wide should be able to accomodate the unit when in chair configuration.   We currently have a limited number of units left in stock.  Please let us know if you have any questions.

 

Date Posted:
3/14/2020 8:55:20 PM

Question

What are the height adjustments on this stretcher

Answer

Dear Mr. Welch:

 

Thank you for your inquiry.  Adjustable heights from ground to top of pad: 16in, 28in, 34in

Date Posted:
3/12/2020 1:38:33 PM

Question

Hello, I would like to know the total cost plus shipping for portable sink item# N1S-KTSSNOZR to Osan AB in South Korea. Can I please have the cost for 1 and 2 sinks separately? Thank you

Answer

Hello Jin, 

Thank you for your inquiry. A customer support specialist will be contacting you shortly to get additional information to complete your quote request. 

Respectfully, 
MSEC

 

Date Posted:
3/9/2020 9:30:49 PM

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