Ask The Pros:

Question
how much does this box weigh empty.

Answer
This weight box weighs 25 lbs when empty.

Date Posted:
7/8/2011 3:49:06 PM

Question
I own an assisted living community in Tampa Florida. I need to replace several twin size box springs and mattresses. You are the only company I can find that sells the EF1-7363 Inner-Spring Mattress that we are replacing. However, I do not see the matching box springs on your website. do you have them or know where I can obtain them. Thank you.

Answer

The mattresses we sell are only meant for use on adjustable hospital beds which do not require use in conjunction with box springs.  We do not provide any type of box spring support for innerspring mattresses.

Date Posted:
7/8/2011 2:58:27 PM

Question
Can you do a basic composite filling with this unit and us it for dental assistant HVE training Thank you

Answer

Thank you for your inquiry. Please be mindful that this unit is a 220 volt (which is used out of the USA, but we have 120 vlt unit). Also, this unit only has a syringe and a suction, so this unit wouldn't be able to complete an composite filling. However, please see our Portable Dental Restorative Delivery System ProQuest I (110 V)  This unit has one highspeed handpiece which can perform the duties you are requesting above.  

Date Posted:
7/8/2011 2:51:49 PM

Question
Hi im the lab coordinator at chaminade university of honolulu i believe we have ordered lab coats from your company before i was wondering if it would be possible to order again can you please email information on what your prices are and if we can order in bulk thank you so much

Answer

Yes, definitely we would be happy to quote you.  We do have some order history, please see the e-mail sent to you separately with an invoice of your most recent order (July 2010) and advise which items are still of interest.  Once we have this information, we will be able to provide you an accurate quotation reflecting 2011 pricing.

Brittany Steffen-Smith
Client Relations Supervisor & Senior Sales Representative
1-877-706-4480 ext 106
brittany@msecompany.net

Date Posted:
7/7/2011 6:22:04 PM

Question
Item #215000 / 228000 Not from your catalogue. These are for counter height cabinets. One is 28-3/8W x 39-5/8W x 39-5/8H x 38-9/16D. One lfit off door, perma-slide corrugated track panel spaced every 1, Standard recessed door. The other is 48-15/16W x 47-3/4H x 28-1/2D. Two lift off doors, standard recessed door handle, perma-slide corrugated track panel spaced every 1, label holders, swivel levelers, and stackable. The manufacturer is Viking Metal Cabinet. Not so much for medical students but students studying Anthropology. Thank you.

Answer

Dear Ms. Kempa:

Thank you for your inquiry.  However, it is not clear if you are trying to determine if we carry cabinets similar to the ones stated in your posting?  Please clearify.

Date Posted:
7/7/2011 3:30:58 PM

Question
I am interested in getting fabric patient gowns for my dermatology practice. I would like a nice fabric gown that is easy for my patients to get on and to do my exam. I like your front-opening patient gown. Do you send out sample gowns for customers to look atDr. Pennie

Answer

With regards to our reusable gowns and medical apparel, it is more difficult to obtain samples.  We can definitely put in a request, and should know within a week.

Date Posted:
7/7/2011 2:39:45 PM

Question
Hello: I am interested in the silver star accupoint massage system. Is this a battery operated device or can I plug it in. Also, does it come with or are there different probes that are available with this unit. I am planning to use it with reflexology. Thank You

Answer
This item has been discontinued and is no longer available, unfortunately we do not have any alternates at this time.

Date Posted:
7/7/2011 1:37:40 PM

Question
I am interested in a Tens unit that operates both by battery and electricity. Please provide me with more information about this unit. How many electrodes does it come with 2 or 4? Please respond by email. If you have another unit that uses both battery and elecricity please provide

Answer
Unfortunately, we do not offer any TENS units with AC adapter.  We do sell interferential units with AC adapters.

Date Posted:
7/7/2011 11:15:33 AM

Question
How often should we change the position of this probe on newborn babies vs Premature babiesThank you,Tina

Answer
The probe location should be moved to a new position every time the sensor is changed.

Date Posted:
7/7/2011 10:18:42 AM

Question
How much weight will this chair hold

Answer
Thank you for your inquiry. This chair weights 23 lbs. If you would like a formal quote including shipping charges, please specify destination zip code.

Date Posted:
7/7/2011 9:48:28 AM

Question
how many layers does the face mask have

Answer
This is a 3 layer spunbound polypropylene mask.

Date Posted:
7/7/2011 5:49:27 AM

Question
Could you send me better pictures of the ultralite patient chair. Different angles, better resolution, etc.T

Answer
Thank you for your inquiry. Please check your email shortly for a specification sheet with a larger picture of the patient chair.

Date Posted:
7/6/2011 7:36:09 PM

Question
Are vents in newborn hospital cribs strickly for ventilation or is there another reason or safety issue for themthanks,ronda

Answer
The vent holes are for ventillation to aid in ridding the area of odors.

Date Posted:
7/6/2011 4:37:43 PM

Question
magnification and proposed use in a medical office as well as in a clinical lab.regards, Roberto MORALES-ROMERO, MD462975

Answer
Thank you for your inquiry. Regrettably, this item has been discontinued and there is no available information for this product. We apologize for the inconvenience.

Date Posted:
7/6/2011 3:24:13 PM

Question
Who is the manufacturer of this bone wax product.

Answer
This product is manufactured by Medline.

Date Posted:
7/6/2011 11:09:39 AM

Question
Which of your bariatric mattresses would be considered pressure reducing by Medicares standard Group 1 I believe Is this mattress pressure reducing? Thank you

Answer

The only bariatric "pressure reducing" mattresses we carry are our alternating pressure and low air loss air mattresses:

http://www.medical-supplies-equipment-company.com/product/ppf/id/12623/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/12624/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/12620/new_prod_full.asp

Date Posted:
7/6/2011 10:36:33 AM

Question
Requesting a quote for one Nellcor N200 refurbished unit and one hand-held Nellcor N65 ASAP please.

Answer
We do not currently have any N65 units available, however will follow up with a quote for Nellcor N200.

Date Posted:
7/5/2011 6:14:17 PM

Question
how do I cancer my order

Answer

Dear Ms. Smith:

Your order has been cancelled. Please let us know if we can be of further assistance. 

Date Posted:
7/5/2011 5:53:53 PM

Question
Can you tell me how high the bed can go -- inches from the ground to the top of the mattress

Answer
The maximum height from the ground to the top of the bed pan is 24in.  Mattresses range from 5-7 inches in height which will add to the height of the bed.

Date Posted:
7/5/2011 4:47:57 PM

Question
Hi, What are the electrical requirments for the Halux 50 FX Articulation Arm Single Ceiling lightDo you delivery to the Republic of Ireland?

Answer
Unfortunately, this item is not currently available in 220V, however we do have some alternate options.  This information will be e-mailed to you separately.

Date Posted:
7/5/2011 2:06:27 PM