Ask The Pros:

Question
Is this unit suitable for 220/240 Power

Answer

Unfortunately, we do not offer any units that support 220 voltage.  Please check some of the links below for options:

http://www.somatco.com/electherapy.htm

http://www.physiocaredevices.com/electro-therapy/t-e-n-s-physio-four-channel.html

http://www.beautymachine.net/ultrasound-technology-high-frequency-electrotherapy-equipment-p-127.html

http://www.narang.com/physiotherapy-equipments/electro-therapy-equipments.html

Date Posted:
5/14/2011 1:05:28 AM

Question
How much does this item weigh

Answer

Dear Pamela,

Thank you for the inquiry.  The workstation shipping weight is 145 lbs.

Respectfully,

Christina Villa

Date Posted:
5/13/2011 2:25:58 PM

Question
Can this chair be ordered with larger rear wheelsWill front riggings from a Tracer EX2 fit this chair?

Answer

Dear Ken,

Thank you for the inquiry, unfortunately, larger rear wheels can not be added due to safety restrictions. The wheels that come with the wheelchair do not give us an option to order larger ones.

Respectfully,

Christina Villa

Date Posted:
5/13/2011 12:11:12 PM

Question
Hi! I ordered a massage table carry case and paid by visa card. the money was take out of my account which was was $120. the MSEC updated my order status and added extra charges for shipping. the shipping price is too high and therefore I'd like to cancel my order. my order or confirmation number is: 131640. Please refund the money back to my account. Thank you Abdul Maseudi

Answer

Dear Mr. Maseudi:

According to our records, your order has not been processed because you have not approved the shipping charges to Australia.  As a result, your credit card has not been charged. You can verify this information with your credit card company.  Based on your request, your order will be cancelled immediately.  You will receive a cancellation confirmation shortly.

Date Posted:
5/12/2011 10:04:30 PM

Question
What would the cost be to ship item # 72-0303CLT. I am located in Washington, MO 63090

Answer

Estimated delivery for this item is $175 via FedEx ground.

Date Posted:
5/12/2011 3:19:17 PM

Question
do you have a pneumatic donut cushion in square size or oval. has cushion with floating beads. thank you

Answer

Unfortunately, we do not offer such an item.  You may try the links below for possible options:

http://www.homeandmedical.co.uk/PostureLITERangeLandingPage/tabid/219/List/0/Default.aspx

Date Posted:
5/12/2011 2:40:29 PM

Question
Dears Sirs,I would like to know if the 24 units case the sheets are in sets or indiviual, just 24 sheets.Thanks in advance.Elvira Santos

Answer
This is a case of 24 individual flat sheets.

Date Posted:
5/11/2011 7:19:50 PM

Question
Santa Fe College in Gainesville FL, would like to place an order with your company. Do you accept PO's? Also can you fax me a copy of your W-9 so that I can have your company set up as a vendor with our accounting department. Thank you, Dawn

Answer
We do accept Purchase Orders.  Please be sure a signature is on the PO when it is sent over.  On your first purchase, we will also request a signature on our terms acknowledging delivery policies.  W9 to follow.

Date Posted:
5/11/2011 1:57:13 PM

Question
Do they make these lifts with adjustable length legs to get through tight hallways to bathrooms; like collapse it down to 38 inches long to get into the bathroom hallway and then extend it back out to 48 inches for stable lifting.

Answer

Dear Mr. Burst,

Thank you for contacting us. Here is some additional information about item #5089VNIISG:

It does close in order to fit into compact/small spaces.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/11/2011 12:30:51 PM

Question
while using this dressing, will the patient end up with light greenish colored draining, no foul odor?? please let me know as soon as possible.or could it mean that there is some infection? patient is on calcium alginate dressing change daily

Answer

Algicell Calcium Alginate Dressing is a highly absorbent, biodegradable alginate dressing, derived from seaweed.  It is therefore possible that the color you are seeing is inherent to the ingredient make up of the dressing.  Even though, alginate have been used in various forms for fifty years, it remain a poorly understood and compared to other wound dressings, the information is sparse and inconclusive.  Therefore, it would be wise to err on the conservative side and check with a physician.

Date Posted:
5/10/2011 5:32:19 PM

Question
HOW ARE THE BATTERIES REUSABLE. CAN THEY BE RECHARGED AND IF SO, HOW.

Answer

Dear V.B. Gupta,

The pen light is resuable, not the batteries. Batteries are included (Two AAA batteries).  They are not rechargeable.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/10/2011 3:00:22 PM

Question
Hi, I would like to knos if you have a posture corrector, which works with a sensor, so when the person is not having the right position it sends a signal with a vibrator or someti¿hing like that, so the person has to straigh. If you dont have, please do you know where can I buy? or if it exist? Thanks a lot for your help

Answer

Dear Leo:

Unfortunately, we do not carry this type of product.

Date Posted:
5/10/2011 2:35:24 PM

Question
what would freight to australia be please

Answer

Dear Wayne,

I have a rough estimate for delivery to the Sydney Airport. It will be $263.49.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/10/2011 3:35:28 AM

Question
Hi I need a tool to buy for my sister to help wipe the bum if you carry anything like that. :o

Answer
Please see the item below for your needs: http://www.medical-supplies-equipment-company.com/product/ppf/id/4027/new_prod_full.asp

Date Posted:
5/10/2011 1:34:08 AM

Question
What is the cabinet constructed of Do I have 72 inside top to bottom. I do not need or want any shelves inside is this possible?

Answer

Sam,

Thank you for the inquiry. The cabinet is constructed out of steel.  The height is from the bottom to the top.  If you do not want any shelves, please specify at the time of order placement.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/9/2011 1:41:00 PM

Question
Looking for user manual on Nabatoff vein stripper

Answer

Dear Shawna:

Thank you for your inquiry.  Unfortunately, at this time we do not carry a manual for Nabatoff Vein Stripper.

Date Posted:
5/9/2011 11:32:48 AM

Question
When will I receive my order? I placed it on May 2nd. I know it was back ordered, but I have not heard anything more about it. My order is 131496. Thanks, Bart

Answer
As per e-mail sent by Christina Villa on 5/3, the item was on backorder for an estimated 2-4 weeks.  This is an estimated timeframe, and unfortunately not guaranteed.  The vendor is currently confirming the shipping date.

Date Posted:
5/16/2011 8:26:28 AM

Question
I am looking to acquire either an INeb or an eFlow rapid nebulizer system. I wonder if you have them in stock, if you provide the material for replacement membranes and others and the prices of it. Also if you would post it to Spain and the price of it. Thank you very much.

Answer

Dear Manuel:

Thank you for your inquiry.  We do not carry neither an INeb nor an eFlow rapid nebulizer system

Date Posted:
5/16/2011 7:00:25 AM

Question
1. How is the height of the table controlled2. Where is the control located?3. What is the height range of the table?4. Is there any maintenance or warranty?5. Can you ship to Canada?Thank you,Tracy Berry

Answer

Tracy, 

1) Height is controlled through an electric foot control. 2) The foot control can be placed on the floor.  3) Height ranges from 18 inches to 37 inches. 4) There is a 3 year manufacturer warranty. 5) Yes we do ship to Canada, and all over the world.

If you have any more questions or need to request volume pricing, feel free to call 1.877.706.4480 or put in a request online.  Have a great day.

Date Posted:
5/16/2011 1:31:39 AM

Question
Is it possible to replace the nasal prongs with smaller ones on this cannula Does it function well at 8 lpm? Thanks!

Answer

Dear Joanne:

Thank you for your inquiry. Unfortunately, we do not have any information which will be adequately address your question, either way.

Date Posted:
5/14/2011 7:37:00 PM