Ask The Pros:

Question
We are currently working on a project that specifies a patient therapy tub. I was wondering if i could fax/email/mail you the specifications and get a price quote. Thank you Mike

Answer

Definitely, please send your specifications to brittany@msecompany.net and I will research your request and get the most comprable unit's pricing to you.

Date Posted:
1/25/2011 11:12:48 AM

Question
afternoon,kindly provide a quotation for the ambulance stretcher caster wheel 6'in.thanks

Answer

Dear Peter,

Thank you for contacting us. All of our ambulance stretchers have 5 inch casters. We do not have 6 inch casters. If you would still like a quote for the following:

Lightweight Ambulance Stretcher

Please let me know: christina@msecompany.net 

Shipping is usually about $95-$130 dollars, depending on your location.

Respectfully,

Christina Villa -MSEC Sales

Date Posted:
1/25/2011 7:57:25 AM

Question
Hello - Do they make earlobe sensors that are compatible with the Datex-Ohmeda Biox 3740 pulse oximeter If so, who? Thanks for your help.Dan

Answer

Dear Daniel,

Thank you so much for contacting us.  Datex-Ohmeda makes ear probe sensors. We get them every once in awhile.  We currently do not have any in stock. They are sometimes really difficult to come by.

Respectfully,

Christina Villa  - MSEC Sales

Date Posted:
1/24/2011 1:31:41 PM

Question
IS THIS LOWSLEY A CURVED OR STRAIGHT

Answer

Dear Mr. Monroe,

The lowsley retractor that you inquired about is curved. Thank you for your interest in our product, and have a great day.

Date Posted:
1/24/2011 1:11:20 PM

Question
Our dept. is looking for a full child manikin that we can use to teach peritoneal dialysis. Will this manikin allow for a fluid bag to be inserted into the abdomen and a catheter to exit the belly Thanks, Kari

Answer
Thank you for your inquiry. Please check your email for the only available manikin that is used to teaches dialysis.

Date Posted:
1/24/2011 12:26:58 PM

Question
my name is Dr Mark Mosher I am in Orlando Florida . Do you have the G3 nursing manikin? my email is mdm1500 @yahoo.com I am looking for these manikins to teach nurses with. I look forward to your reply warm regards Dr Mark D Mosher

Answer
Thank you for your inquiry. Regrettably, we do not carry the G3 nursing manikins. Please click here to see our available nursing manikins.  

Date Posted:
1/24/2011 11:17:57 AM

Question
How long are these masks sterile for in the OR Are they long lasting or for only 30 minutes???

Answer
These masks are non-sterile.

Date Posted:
1/24/2011 11:08:20 AM

Question
When you have a patient in the sling and lifting them how high does the lift lift them Is there a different hieght on how high a lift lifts a patient with other lifts?

Answer

Dear Ms. Vinson:

Thank you for your inquiry.  Without going into technical details; most patient lifts (hoyer lifts) are approximately the same height, give or take a few inches.  The base design and width will vary depending on the accessibility to the patients bed and patients weight.  Hoyer/ patient lifts are designed to enable the safe lifting and short distance transportation of patents from standard hospital beds and most at-home beds.  Please let us know if you have any follow up questions.    

Date Posted:
1/23/2011 11:01:52 AM

Question
i am disabled and on social security. diabetes and severe neropthy, Do you know if I can get help from help purchasing a tub as medical supplies through the fed. government?? Kinda like the mobile chairs they sell all over the tv. you would think with all the evidence of the therapeutic advantages this could offer me it would be covered. Is it????

Answer

Dear Mr: Boury:

Thank you for your inquiry.  Unfortunately, our company does not deal with Medicare/ Medicaid, so we would not be the best source to answer your questions.  You may wish to look up Durable Medical Equipment Dealer listings in your local yellow pages.  Many local dealers do accept Medicare coverage and should be more helpful in answering your questions.  

Date Posted:
1/22/2011 4:38:03 AM

Question
Hello,Do you ship to CanadaCan you tell what the height adjustment is please?Many thanksLarry

Answer

This 10 foot parallel bar is unable to ship to Canada, however we will ship our 9 Foot Folding Parallel Bars to Canada.  The height adjustment on these bars is 28in to 41in.

Date Posted:
1/20/2011 11:46:10 PM

Question
I need to replace an adult size bell for my SR stethoscope which broke when I dropped it. I cant find a separate accessory kit to order it. Would like to grt 2.

Answer
To guarantee the same sound quality, we would suggest getting the same brand of your current unit.  If you know the manufacturer, please advise and we may let you know if we have replacement parts available.

Date Posted:
1/20/2011 4:40:24 PM

Question
What is the approx. weight of this unit. Can it be recessed into wall Thanks

Answer

The approximate weight of this cabinet is 230lbs.

As this is a free-standing cabinet with legs, it would generally not be used as a recessed cabinet, however if this is how you would like to use it, we would recommend consulting with your architect.

It may pose a problem to be flush with the wall in which it would be recessed for door opening purposes, however there is an inch or so to work with outside of the hinges.

Date Posted:
1/20/2011 1:48:54 PM

Question
I own a fitness center and need to turn a group shower' area into private stalls. Can these kits be modified to much smaller spaces, or can you suggest another method of partitioning.

Answer

Thank you for your inquiry. Please click here to fill out our custom cubicle curtain form, once completely please fax to 713-706-4161 in order to receive a quote.

Date Posted:
1/20/2011 9:30:03 AM

Question
what shoe sizes do the medium, large and extra large actually cover

Answer

• medium: 7- 8
• large: 9-10
• x large: 11 +

Date Posted:
1/20/2011 8:50:36 AM

Question
I pruchased an item on Jan 7th it has still not arrieved. I recieved a conformation number of 129911 Please look into this as 13 day''s seems a long time. I expected the small item to arrive within 5-7 days. Where is it!!!

Answer

Mr. Goepfert,

After checking with the processing representative, it seems that your order is a vendor direct item which takes 10 business days to ship.  It is anticipated to leave the NY warehouse this Friday, so should only have a 1-2 day transit time and be to you early next week. 

Date Posted:
1/20/2011 12:03:09 AM

Question
I have a request for a manneuin/simulator, minimum 74H x 26W x 11 D. Weight min 100lbs- 105lbs. Operation min 40degrees f to 104 degrees F. The Mannequin requires an operating system as well. Do you have something similar to the METI Muse/PCNI? Thank you.

Answer

Thank you for your inquiry. Regrettably, we do not have an manikin similar to METI Muse. Please click here to see our available nursing manikins.

Date Posted:
1/19/2011 1:45:47 PM

Question
Can you please send the exact dimensions of this chair

Answer

This chair is 34in Wide, 29in Deep, 37.5in High.

Date Posted:
1/19/2011 11:59:27 AM

Question
We are looking for a cart for our ED that will lock for security purposes. Is the key removeable or does it just lock for the purpose of moving the cartAlso is the two tier rack removeable?Thanks

Answer
Thank you for your inquiry. We are able to install a keylock to this cart for an additional $40.00. Yes, the two tier bin racks are removeable for your convenience. If you would like a quote including shipping, please specify destination zip code.

Date Posted:
1/19/2011 11:10:06 AM

Question
Hello, Can you please sent via email a price quote for the following item: item# FLC5691ENKM Neonate cribette Thanks so much

Answer
Your account manager is Christina Villa, she will be in touch with regards to this request.  If you have any questions, please feel free to contact her at christina@msecompany.net or 1-877-706-4480 ext 107. 

Date Posted:
1/19/2011 10:00:40 AM

Question
I received a confirmation on 1/10 that the order was processed and shipping would be 3 to 5 days. I have not received the product as of 1/18; please track this package and notify me when to expect this item. Thanks anita

Answer

Dear Anita,

We just received word from our warehouse the item you ordered has been discontinued by the manufacturer. We are deeply sorry for this inconvenience and we will issue a refund to your credit card today.

Respectfully,

MSEC

Date Posted:
1/18/2011 7:08:00 PM