Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I have very small neck - btw. 12-14 inches around. Will this fit me

Answer

Dear Ms. Lorber:

This product uses a velcro type of adjustment. So you should be able to contour it to your neck size. 

Date Posted:
4/21/2013 6:46:16 PM

Question
Wondering if this therapy table is 18 including the mat Or is the table 18 with and additional 2 for the foam, making it 20 total? We need a total mat table to equal 18. We would like to speak with someone, you can reach Neera 716-830-6543 or Mike 716-801-1524.

Answer

Dear Michael:

Thank you for your inquiry.  The over height from the top of the mat to the floor is 18 inches.  Please contact Gary at 877-706-4480 x 104.  I will be happy to do a quote for you including shipping charges to your destination.  POs can be faxed to 713-706-4161. 

Date Posted:
4/19/2013 8:19:44 PM

Question
Can we use different thermo foil finishes or laminate finishes We need a total in 3 different finishes of 57 cabinets. We are also looking for 14 more cabinets for narcotics with a pull down shelf for for note taking.Thanks,Dana

Answer

Dana:

Thank you for your inquiry.  As per our discussion, please email me the exact specifications for the cabinets including a swatch of the desired finish to gary@msecompany.net

I'll look forward to getting that information. 

Gary Gorodetsky

877-706-4480 x 104

Date Posted:
4/19/2013 12:34:15 PM

Question
Can this be mounted to an existing tub What is the distance between the mounting bracket and the turbine shaft?

Answer

Laura:

As per our discussion, please email a pic of the tub to gary@msecompany.net

Date Posted:
4/19/2013 11:25:54 AM

Question
with all the medical problems I have. I am looking for a medical bed to sleep in.If I could fine a bed that wouldt cost mearm,leg or foot. I am interest in buying one. I am on a fixed income cant offord much.

Answer

We have available a full electric adjustable hospital bed package including a standard foam mattress for $809.00 plus shipping or you can upgrade the mattress to a pressure reduction mattress for an additional $45.00.

http://www.medical-supplies-equipment-company.com/product/ppf/id/21319/new_prod_full.asp

Date Posted:
4/19/2013 6:38:33 AM

Question
Good Afternoon. I am Ki Ho,Shin in korea. I want to know the item#CA052LSDOP. Your agency in Korea? Please send me your answer If it is. Thank you very much.

Answer
We do not have an outlet in Korea, however we will be happy to ship there.  Please advise of the frequency of the probe you require and we'll gladly provide you with a quotation.  Thank you!

Date Posted:
4/18/2013 1:18:50 AM

Question
What is the total weight of this tub with Water We are trying to calculate to know if the floor would need to be reinforced.

Answer

The entire unit weighs about 200lbs with turbine tub and plumbing components.  Your actual water use will vary depending upon the weight/size of the person in the tub and how submerged they will be. 

Water is 4.333 pounds per gallon, so if you were to fill the tub to it's FULL capacity of water (without person in tub as it would overflow) the weight of the water would be about 325lbs.  Of course you will not have it filled to this capacity when it is in use, but this may be a point of reference.

If the tub is filled 3/4 full and the user is 150lbs the tub, water and user will make the over all weight just under 600lbs per unit.

Date Posted:
4/17/2013 1:11:46 AM

Question
Please contact me with a telephone number so we can call you and inquire about this drug cart. Thanks

Answer

Dear Ms Gore:

Please call us toll free at 877-706-4480 x 104 or x 108

Date Posted:
4/16/2013 5:25:10 PM

Question
Whats the size when it is folded and in the bag

Answer
The folded dimensions of this table are 36 L x 6 W x 29 H.

Date Posted:
4/16/2013 1:17:45 AM

Question
I SAW THESE SHOES IN FOOT SMART CATOLOG i NEED A SHOE THAT IS FIRM HAS SOME WIEGHT IN IT, I HAVE SHOES THAT HAVE FIBER INSOLE IN THEM QUITE HEAVY I PAID $350 FOR THEM STILL NOT BEST BUT LIKE THE HEAVYNESS OF SHOE -THANK YOU

Answer
This item has a solid firm polyurethane sole.

Date Posted:
4/15/2013 4:37:49 PM

Question
I was wondering what the full vertical extension is on this model. I work at a teaching facility and we are in the market for a procedural light that will accomodate animal dentals at least 5 foot vertical extension. Thank you for your time.Jessalyn Gillis

Answer
Thank you for your inquiry. This ceiling mount surgical light has a full vertical extension that's a total of 5 foot and 4in. Please check your email shortly for a formal quote for this item and brochure.

Date Posted:
4/15/2013 4:12:27 PM

Question
I have torn cartilage, a torn ACL, and Chondromalacia Patella,caused by Arthritis. What type of electro therapy device would you recommend to treat that knee.

Answer

Dear Mr. Leiker:

Thank you for your inquiry.  We would suggest that you first speak with your physician or chiropractor regarding the best methods or devices to treat your injury.  These devices can only be ordered with a prescription from a doctor and can not be sold directly to an end user. 

Date Posted:
4/15/2013 3:28:44 PM

Question
Are we able to hook this unit directly to wall suction I am looking for a large volume container for paracentesis drainage procedures.

Answer
This unit is able to be connected directly to the suction as any standard canister would.

Date Posted:
4/15/2013 11:01:22 AM

Question
Would you please give me the number of standard blankets which could fit into this unit

Answer

The internal cavity dimensions are 13.84in H x 13.12in W x 21.56in D.

As blankets can be folded or rolled, it depends on the way they are put into the cavity. 

If you have a blanket that is 66in x 90in and it is folded, you will be able to fit 4 to 5 blankets depending on the way it is folded.  If the blanket is rolled, you may be able to fit up to 6.

Date Posted:
4/15/2013 1:53:51 AM

Question
My name is Jacqueline Porter and I am the Case Manager for Medsave USA, International Department. We are Third Party Administrators for an International Insurance Company. I have a client who has requested that I get an estimate for the below equipment for an Aortic Aneurysm surgery. The surgery will be performed outside of the United States. They would like a quote on the domestic and international rate in order to guarantee medical coverage for the surgery and ultimately, they would like to have these items shipped from the United States for this surgery. We seek your support to kindly provide the cost of the following prosthetics which are being used in an Aortic aneurysm surgery: • RMT 231418 – Excluder C3 - 23mm; 14.5 mm and 18 cm • Pxc 181000- excluder 18mm and 9.5 cm • PXA230300 – Excluder 23mm and 3.3 cm • SDV 1828 – Excluder-SDV introducer sheath 18Fr These are the specifications available at their end and we have been made aware that such prosthetics are custom made only in the United States. If you are unable to fulfill our request, if possible, can you please provide me with an alternate contact to assist me with this matter. Thank you in advance for your assistance. It is greatly appreciated!

Answer

Dear Jacqueline,

We appreciate your consideration, however as we are only a distributor of medical items, we do not currently have access to or have the ability to manufacture the prosthetics which you have requested.

Date Posted:
4/12/2013 10:54:26 AM

Question
Hi there, We are interested in one of your products of the Wall Mount Isolation Station to be used in a children's hospital in Auckland, New Zealand - and was wondering if you have any NZ suppliers available where we can buy this product from? or if it is possible to buy this directly through your website? If so, how would we be able to make an order to purchase these products? The item code for this product is: Item# 0082OSIHRF It would be great if someone could please come back to us on this ASAP. Thank you very much in advance. Kind regards, Grace

Answer

Hello, Grace.

We do not have any distribution in NZ, however we do ship there.  Please provide the quantity you are interested in and we'll be glad to prepare a quotation for you including delivery to NZ.

Thank you!

Brittany Steffen
Sales & Support Supervisor
877-706-4480 ext 106
Brittany@MSECompany.net

Date Posted:
4/11/2013 8:33:34 PM

Question
can you please tell me the exact dimensions of the drawers including depth i need to know if a baby scale will fit inside.also, is there a stooldo the drawers lockwhat is the table height

Answer

The internal dimensions of the drawers are: 23D x 15W x 3H. 

A baby scale may not fit inside the drawers, however there is an adjustable/removable shelf inside the cabinet space which will accommodate a scale.

A step stool is not incorporated in this table, however we do have step stools available for purchase.

Locks are available for both the doors and drawers of this table.

Date Posted:
4/10/2013 9:38:11 PM

Question
Hi,I would like to know if this cushion is similar to memory foam mattressi.e. it molds to the body shape when one is in bed.When Im out of the wheelchair, the foam will 'bounce' back until I sit on it again.regardsBecky

Answer
The top layer of this cushion is a memory foam which will mold to the user's contours and regain its original shape while not in use.

Date Posted:
4/10/2013 12:24:58 AM

Question
Palease let me know if This gowns colud be washed And sterile aGain.

Answer
This gown is disposable and cannot be sterilized.

Date Posted:
4/9/2013 9:58:49 PM

Question
I Wood lite to know if This gowns colud be washed And re use

Answer
This gown is disposable and cannot be sterilized.

Date Posted:
4/9/2013 5:24:17 PM

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