Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I''m looking for a gel pillow because my father coccyx is hurting a lot please reply by email only

Answer

Dear Carmel:

Thank you for your inquiry.  We currently dont carry a gel pillow with coccyx cut-out.  Please take a look at our selection here:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1046_0__1_true/product_search.asp

Date Posted:
12/3/2014 7:10:52 AM

Question
How much does the table itself weight

Answer

Dear Evelyn:

The quote has been emailed to you.  We appreciate the opportunity.

Date Posted:
12/2/2014 6:40:28 PM

Question
Dear sirs, We are locally owned medical company base in Brunei Darussalam dealing with the Brunei Government for the Ministry of Health department. We, hereby request a quote for NINE9 Units of ENTERAL FEEDING PUMP to meet our end user requirements. The requirements are as follows:- 1.Easy to operate. 2.Splash proof. 3.Connection possibility to Nurse Call System enabling you to be informed immediately. 4.Key Lock out Prevents Unwanted Adjustment Changes. 5.Free Flow protection. 6.Patented Tube Clamp Closed automatically when opening the pump door. 7.180 Degrees Rotation of Holder Clamp. 8.Comprehensive Feeding Regimes Continuous/Volume/Time/Bolus. 9.Take-Over All Data in to Patient Monitoring with Data Interface. 10.Optional Feeding Program Lock out. 11.Feeding Rates: 1-1600 ml/H 12.Alarm functionsAudible And Visual a Volume Delivered bOcclusion cPump Mechanism blocked dSystem Error eLow Battery 13.Adjustable Alarm Volume. 14.Automatic Priming Function. 15.Battery or Power Supply Operated. 16.Reduced Memory Effect. 17.High Mobility due to long Battery life 18.24 Hours Battery Life with 125ml/H 19.Acessories: a. Pump Set 100sets b. Hydro Bag100sets As the closing date is on 6th dec.2014,we highly appreciate if you could speed up the process in order to avoid delays and to comply with their requirements. Please provide product brochure and manufacturer’s Certifications. Thank you very much and hope to hear from you soon. Jeff BruMedic Enterprise Tel: +673-2610381 Fax:+673-2610382

Answer

Good afternoon Jeff,

We will look into this for you and be in touch with you regarding the options we have available. We appreciate the opportunity to work with you

Date Posted:
12/1/2014 7:45:09 PM

Question
what is I.D. of this tubing I need something tubing like this for a costume, but the tubing needs to be 15mm I.D.

Answer

Dear Jeff:

Thank you for your inquiry.  The ID is 22 mm for this tubing.  We currently do not carry 15 mm tubing.  You may need to use some adapters to work it down to the right size fitting. 

Date Posted:
12/1/2014 4:48:11 PM

Question
Would this unit be big enough to work on 12 ftx12ft room

Answer

Dear Rose:

Product info and pricing has been emailed to you.  Please contact Gary Gorodetsky at 877-706-4480 x 104 for any additional questions. 

Date Posted:
12/1/2014 3:00:12 PM

Question
Good Morning Mrs. Mr. My name is Lineth Rodriguez and I am working to Pistar Medical, it is a pleasure for me work with you, so I appreciate your valuable help. Pistar Holding, S.A. consist of a group of companies of high relevance in the Panamanian market which their mean goal is to provide reliable product and technology solutions to its customers. Its products and solutions are of the highest standard with cutting-edge technology, coming from first class manufacturers worldwide to be able to meet the expectations of standards, productivity and quality of their customers. Pistar Holding, S.A has created a new division for distribution and equipping of hospitals with medical equipment. We've been assigned as suppliers of equipping a very important hospital in Panama and we need urgently quote a number of products. The item that we requested to quote is: 7 Manual Transport Stretcher I appreciate if you put in contact with me to send you the Technical Specification. I will be waiting for your prompt reply. Best Regards Lineth Rodríguez Administrative Assistant Pistar Medical Via Transismica con vía Brasil Apartado Postal 0823-03790 Panamá, Rep. Panamá e-mail lrodriguez@pistar.com.pa website: www.pistar.com.pa Tel. 507 229- 9000 Fax. 507 261-2040

Answer

Contacting you directly via e-mail.

Damian Machuca! :)

Date Posted:
11/29/2014 9:05:47 AM

Question
I just had discectomy and fusion on C4-5-6 . Would this be a good pillow for me I have used the D-Core pillows before but they have flattened out very quickly. And is there a return policy? Thanks. Is there another one you would reccomend?

Answer

Dear Deeann

Thank you for your inquiry.  You can consider the following pillows as well to aid you with your sleeping comfort.  Once the pillow comes in contact with the human body, we can not accept it back. If you keep  it encased then you would be responsible for return shipping and a possible restocking fee. 

Memory Foam Cervical Pillow item# L165IMDMM

Memory Plus Pillow item# 542ROCMM

Therapeutic Pillows for Spine Support item# X101ICIMM

Date Posted:
11/28/2014 3:53:13 PM

Question
i'm sales manager KBM.TECH Componey . i have tender content 93 item i don't know how to submit to get price ?

Answer
Please email the list to inquiry@msecompany.net

Date Posted:
11/26/2014 12:08:55 AM

Question
2 questions about Lumin fluorescence kit:1 Can it be used for fluorescein labelled direct skin immunofluorescence testI understood that is suitable for auramin staining, but cant find the answer for fluorescein-isothiocyanate2 How can it be compatible with dark-field microscopy?

Answer

Dear Ganjinov:
Thank you for your inquiry.  The Lumin objective is made for FITC. What standard do you require? The Lumin is 485nm excitation and 510nm emission. What excitation and emission do you require for your application? 

Date Posted:
11/25/2014 3:47:58 PM

Question
which is better the flouri-methane or Gebauer Spray and Stretch for TMJ locked jaw pain thx

Answer

Dear Ms. Ryan:

We do not have data which would provide a definitive response to your inquiry.  Flouri-Methane is a tropical application used for management of myofascial pain, muscle spasm and restricted motion.

Date Posted:
11/25/2014 3:46:42 PM

Question
What are the ingredients in stoma powder

Answer

Dear Ms. Kathleen:

Unfortunately, we do not have the ingredient information for stoma powder. 

Date Posted:
11/25/2014 12:37:50 PM

Question
I work in a hospital i looking into buying a nicer food cart with a good look on wheels any suggestions

Answer

Keith:

Please check your email for some suggestions.  Please contact Gary at 877-706-4480 x 104 to discuss options. 

Date Posted:
11/25/2014 6:47:12 AM

Question
We are a new facility in Guam, scheduled to open in April 2015. we are building our department from the ground up. We can use some help in developing our department equipment inventory. Any help or assistance or ideas would be great. Catalogs etc

Answer
Thank you for contacting us. My name is Monique Martinez and I will be emailing you to discuss this further. Thank you for the opportunity to work with you.

Date Posted:
11/24/2014 4:59:29 PM

Question
I just placed an order for this item - 142104 is my confirmation. Just realized that I wasnt asked which foot it is for. PLEASE NOT THIS IS FOR THE LEFT FOOT.I'd appreciate a confirmation on this.

Answer
Thank you for your purchase. Your request for a left foot show has been noted.

Date Posted:
11/22/2014 1:21:58 PM

Question
Can you please help. My mother who is 94 years old, who is unsteady on her feet, occasionally falls when getting out of bed to use the toilet, which is in her room also. Do you supply anything that would be suitable for her to hang on to whilst doing this. Perhaps bed rails to assist her getting up and steady before she attempts this. Thank you

Answer

Dear Ms. Daniels:

Please take a look at the following options on this site:

http://www.rehabmart.com/category/Bed_Assist_Rails,_Handles,_Poles.htm

Date Posted:
11/21/2014 7:46:06 PM

Question
Is this a 200 series cart Will the "Large Double Pole Rack for 200 Series Carts" (Item #65RBW) fit onto the "Large Capacity Wire Laundry Cart" (Item #F002RBW)

Answer

Dear JW:

Thank you for your inquiry.  Yes, the pole rack will fit the cart.  If you are planning to order multiple units, please contact our office to see if you qualify for a volume discount. 

Date Posted:
11/21/2014 12:48:15 PM

Question
I would like to know if I can order this mattress and have the doctor fax over an order so the insurance will pay for it.

Answer

Dear Ms. Whitlow:

Thank you for your inquiry.  Unfortunately, we do not accept insurance as a form of reimbursement.  We will be happy to provide you with the supporting documentation so that you can inquire with your insurance company directly. 

Date Posted:
11/20/2014 11:29:38 AM

Question
we are a technical training college in Africa,Kenya,Nairobi City called Christian Industrial Training Center; am in charge of electronics department; as a college we'd like to train our students on servicing and maintaining medical diagnostic equipment from your company,what do we require on our side to carry out this training?

Answer

Dear Marie:

Thank you for your inquiry.  What type of diagnostic equipment would your students be training on?

Date Posted:
11/20/2014 9:42:49 AM

Question
I may be interested in purchasing some of your overhead bed lights. can they be modified to use a switch instead of a pull chain? David

Answer

Hi David:

Your electrician should be able to wire the power on/off switch into the light.  The product is US made and UL approved.  However, please keep in mind that any modification to the light would void the manufacturer warranty. 

Date Posted:
11/20/2014 2:54:42 AM

Question
how to use this device

Answer

Dear Olita:

The AED already comes with instructions displayed on top of the unit.  But the basic process is to; charge the unit. place the pads onto the patients body and push the buttons on top of the pads to shock.  Once the AED discharges, it will take several seconds to recharge. 

Date Posted:
11/19/2014 1:36:09 PM

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