Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I'm the Phlebotomy Coordinator and we had a discussion about which lancet (color)to use for finger sticks on childern can someone get back to me ASAP .ThanksMargot Jordan CPTPhlebotomy CoordinatorKennedy Labratory Services856-488-6822-Lab856-488-6452-V/M856-488-6875-Fax

Answer

Dear Margot,

Thank you for the inquiry, but there isn't a set color for pediatric patients. Please consult a physician. 

Respectfully,

MSEC

Date Posted:
12/15/2008 11:04:48 AM

Question
I carry on a normal diet everyday and eat quite a lot, but never manage to gain weight. I am 168cm tall and weigh around 101 pounds. I would like to gain weight and be healthier. Is IsoSource 1.5 Cal helpful? Will there be any side effects after drinking this milk along with my normal diet?

Answer

Dear Phoebe,

Thank you for the inquiry. Isosource 1.5 Calßformula is a high-calorie, high-nitrogen, complete liquid formula with fiber. NutriShield½ ingredients added to formulas in closed system containers provides a level of microbial protection only available from Novartis Medical Nutrition. Isosource 1.5 Cal formula is a Medical Food -- consumers should consult with their physician on the use of this product.

Respectfully,

MSEC

Date Posted:
12/15/2008 9:17:19 AM

Question
Are the pillow cases bio-degradable?

Answer

Dear Willie:

These pillows are made from tissue/poly material and therefore may only be partially bio-degradable.

Date Posted:
12/15/2008 6:45:59 AM

Question
I had a car accident which resulted in whiplash. I need a pillow to give me better support and is comfortable. I have struggle with trying to find he right pillow for years...help! I need something so I don't wake up with a stiff neck !thanks

Answer

Dear Chris:

Your question is not unique.  Unfortunately, items such as shoes, gloves, pillows, etc. fall into a category of products which you need to try in order to determine if the fit is right for you.  We can not say whether this pillow will work for you.  The only way to know is to try it.

Date Posted:
12/15/2008 12:24:14 AM

Question
my husband will be having surgery on the 29th and i am interested in renting a electrical lift chair. does insurance pay for it? How long does it take to get one.Thank you

Answer

Dear Kathy:

Unfortunately, we do not rent lift chairs.  As an alternative, please look up durable medical equipment dealers in your local yellow pages.  Many will rent.

Date Posted:
12/14/2008 11:22:07 PM

Question
What color are these?

Answer

Dear Janice,

Thank you for the inquiry. They come in natural beige.

Respectfully,

MSEC

Date Posted:
12/14/2008 6:52:08 PM

Question
I need to immprove my posture however i am looking for a inexpensive but effective brace would you recommend this one if not which one?

Answer

Dear Michelle:

Your question is not unique.  Unfortunately, items such as shoes, gloves, braces, etc. fall into a category of products which you need to try in order to determine if the fit is right for you.   Cincher Back Support is designed to help with posture correction and in principal it will aid you with your objective. 

Date Posted:
12/13/2008 11:49:59 PM

Question
I am looking for a BIS Vista monitor. Cant seem to find it. Would you please let me know where I can get onethanks

Answer

Dear Anibal,

Thank you for the inquiry. We do not carry this item. Please see www.aspectmedical.com

Respectfully,

MSEC

Date Posted:
12/13/2008 4:05:31 PM

Question
how long will it take this item to ship, also do you have overnight shipping, can someone call me back asap. I need to order right away 3135953077

Answer
spoke with customer gg

Date Posted:
12/13/2008 8:33:04 AM

Question
82 years old my father suffering asthma problem, need your guidence

Answer

Dear Nirmal,

Thank you for the inquiry.  In order to use this product you must have a prescription from the doctor for the medicaion.  This item is in stock and can ship same day if the order is placed before noon.  I don't understand what type of help you are needing.  Again, we can answer any questions about products, not your father's health condition. You need to consult a physcian for that.

Thank you,

MSEC

Date Posted:
12/13/2008 5:12:03 AM

Question
I want a blood pressure for a baby...Please let me know which one are the better..It's an Emergency...thanks

Answer
Are you looking for a blood pressure monitor or just an infant cuff?  How old is the baby?  What is its weight?

Date Posted:
12/12/2008 5:23:32 PM

Question
There's a product CVS sold last year that was used treating decubiti. It was a dressing you put over a wound and then didn't touch for a week. Is Telfa Island Dressing that sort of dressing?

Answer

This is similar to the product sold at CVS.

Date Posted:
12/12/2008 11:19:27 AM

Question
Please quote us the following :1. pulse oximeter2. blood electrolyte analyzer3. lab. incubator4. serofuge5. ABG AnalyzerThanksMyrna ArceContinental Hospital Supplies Corp.Manila, Philippines

Answer

Dear Myrna,

Thank you for the inquiry. However, I need a little more information before I quote you pricing. I need to know the specifications of what you are requesting because it is very vague. Please email more information to christina@msecompany.net

By the way, we do ship to the Philippines.

Respectfully,

MSEC

Date Posted:
12/12/2008 6:38:44 AM

Question
I'm looking to purchase a quantity of exercise tubing but, I need to buy handles to go with the differant sizes, do you sell the handles separately? Thank you

Answer

Dear Robert,

Thank you for the inquiry. We do sell the handles separately.

http://www.medical-supplies-equipment-company.com/product/ppf/id/24462/new_prod_full.asp

Respectfully,

MSEC

 

Date Posted:
12/11/2008 5:53:33 PM

Question
how low and how high does this table go. is it adjustable as far as trendelenberg, etc? and does the head move up and down?

Answer

The dimmensions for Powermatic Echo-Scan Table  are: 76"L x 27"W x 20"-29"H.  The height of the table can be adjusted with an electronic foot paddle.  The head rest is adjusted manually.  You may also wish to consider the following models as well:

Powermatic Treatment Table , Item# 6674HSM, Powermatic treatment table with gas-spring backrest.

Powermatic Treatment Table , Item# 7674HSM, Powermatic table with power backrest.

For any other questions, please call us toll free at 877-706-4480.

Date Posted:
12/11/2008 2:03:37 PM

Question
what is the bed deck height w/o mattress?

Answer

Dear Mitch,

Thank you for the inquiry.  The height of the bed is 17 inches. If you need a quote with shipping cost, please email christina@msecompany.net

Respectfully,

MSEC 

Date Posted:
12/11/2008 11:15:40 AM

Question
what is weight limit?

Answer

Dee Lee:

This mattress has a 300 lbs capacity.  If this mattress does not meet your requirements, we have a number of other mattresses which may meet your needs.  Please contact us toll free at 877-706-4480 and we will be happy to assist you.

Date Posted:
12/11/2008 11:02:04 AM

Question
Item# 6187UMFI am wondering if I could get a price check on 6 of these items.And possibly a company name and address.Thanks

Answer
sent quote to customer CV

Date Posted:
12/11/2008 9:27:38 AM

Question
my 76 y aunt had a brain haemorage 2 days ago she has no mosion down one side and limited motion down the other we would like to buy all the equipment that will help us take care of her when she gets home PLS let us know what you have for her. We would require shipment to egypt.

Answer

Dear Hala,

Thank you for the inquiry. In order to take care of your aging aunt you will need the following:

manual or electric hospital bed

mattress (with vinyl cover)

side railings

http://www.medical-supplies-equipment-company.com/product/ppf/id/13334/new_prod_full.asp

patient lift with sling

http://www.medical-supplies-equipment-company.com/product/ppf/id/12685/new_prod_full.asp

bedside commode

http://www.medical-supplies-equipment-company.com/product/ppf/id/4954/new_prod_full.asp

Please let me know if you like these items. I will then prepare a quote for shipping. christina@msecompany.net

Respectfully,

MSEC

Date Posted:
12/11/2008 3:40:12 AM

Question
Could you tell me the measurements on these sheets, including how deep the pockets are. My patient has a hospital Invacare air bed and we are having trouble finding sheets to fit it. It is larger than the previous air beds he has had. Also do you sell to the general public.Thanks, Pamela.

Answer

Dear Pamela,

Thank you for the inquiry. The dimensions of the item #955812TDMDM is 38 w x 84 l x 14 d

Respectfully,

MSEC

Date Posted:
12/11/2008 1:35:42 AM

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