Ask The Pros:

Question
We are looking for 3 gyn exam bed for the local hosiptal in Macau. I would like to send you the product info that we would like to have. Please provide the e-mail address so I can send an attachment to you. Thanks Jackie

Answer
Thank you for your inquiry. I'm going to be the representative to assist you with this request. My name is Gilbert and my email address is: kgilbert@msecompany.net I look forward to the information.

Date Posted:
5/20/2013 3:22:08 AM

Question
Will you ship to south Australia?

Answer
We do ship our products to Australia.  If you would like a shipping quote, please advise of the item number and quantity you wish to order.

Date Posted:
5/20/2013 2:47:26 AM

Question
Please cancel my order number: 139056. I have changed my mind and don't want it. Arlene Marshack

Answer
This order has already been processed and shipped via UPS on 5/17 with tracking number 1Z165YY60390388082.  You order cannot be cancelled once it has shipped, however you may set up a return once you receive the item if you wish.

Date Posted:
5/18/2013 7:26:36 PM

Question
HOW weight patient can be used

Answer
Thank you for your inquiry. This chair has a 400 lb weight capacity.

Date Posted:
5/18/2013 9:42:29 AM

Question
Item# 2-VS10031DRVthis is exactly what I need to lace the oxygen tank on the patients bed, but I need it for larger tankss. Do you have other holders with the hook that would fit larger cylinders

Answer

Dear Ms. Kendall:

Thank you for your inquiry.  In order to better assist you, please let us know the type of tanks you would like to use with this cart.  Height, diameter and weight would be sufficient as well.  We look forward to hearing form you. 

Date Posted:
5/16/2013 2:17:28 PM

Question
What is thisItem# N797TUFhemi wheelchairs make

Answer
The chair is made by tuff care.

Date Posted:
5/16/2013 9:30:34 AM

Question
Oakland Schools has released RFP 13.0033 for simulation manikins to support k-12 Health Science curriculum. If interested in submitting a proposal visit www.mitn.info to download RFP for instruction. Sincerely,

Answer
Thank you for this notice.  We will review the RFP and bid accordingly.

Date Posted:
5/16/2013 9:16:12 AM

Question
White Gardens Supply PMB 103 4830 Wilson Rd., Suite 300 Humble, Texas 77396 Office: 832-289-1937 Fax: 1-866-897-5845 Email: whitegardenssupply@gmail.com Quote Request Item No. Quantity UOM Description Unit Price 1. 100 BTL Alcohol, pt., Isopropyl 70% $1.20 2. 500 BX Ziploc top, 6” x 6” Baggies, sandwich size, 150/b $1.68 3. 400 EA Elastic Bandage, w/metal clips, 3” x 5 yds, elastic, seamless knit $0.32 4. 100 BX Knuckle Bandage, flexible fabric, 1-1/2” x 3”, 100/bx $2.76 5. 100 EA Triangular Bandage, muslin fabric, with two pins, 37” x 37” x 52” $0.26 6. 1700 BX Band-Aid 1” wide, 100/bx $1.36 7. 200 RL Exam Paper Rolls, economy smooth 18” x 230’ $2.00 8. 10 BX Butterfly Closure, 100/bx, medium $1.09 9. 50 BTL Calamine Lotion, 4 oz. $0.79 10. 150 BTL Campho-Phenique, liquid, ¾ oz. $2.48 11. 50 BX Cotton Balls, non-sterile, 500/bx $1.54 12. 100 TU Cup, non-sterile, graduated to 1 oz. 100/tube $0.69 13. 50 BX Cotton Tipped Applicators, non-sterile 6”, single end, size 6, 1000/bx $2.85 14. 10 TU Ear Speculumdisposable 2.75mm, 34/tube, for Welch Allyn Halogen $0.96 15. 10 TU Ear Speculumdisposable 4.25 mm, 34/tube,for Welch Allyn Halogen $0.96 16. 400 RLS Gauze, 2” x 5 yds., non-sterile conforming bandage $0.10 Continued, Page 2 of 2 17. 100 BX Gauze Pad, 4” x 4” x 2 ply non-sterile, 200/bx $2.84 18. 10 BX Telfa Gauze Pad, 3” x 4” 100/bx, individually wrapped, sterile $5.25 19. 10 BX Gauze Pad, medium, 12 ply 3” x 3”, 100/bx, individually wrapped 3” x 3”, 100/bx, individually wrapped $2.69 20. 800 BX Germicidal Wipes disposable 6” x 6.75”, 160/box $5.25 21. 3000 BX Facial Tissue, 100/bx, 2 ply $0.56 22. 1050 CN Lysol Spray, 19 oz. can only $4.19 23. 10 BT Aloe Vera Gel-pump bottle, 8 oz $4.09 24. 50 TU Mentholatum, 1 oz. Tube $2.14 25. 50 CN Hand Cleaner, 16.9 oz. $7.95 26. 50 RL Tape, 1” x 10 yds. Hypoallergenic silk, Bilateral tearing $.059 27. 200 BX Sure Temp Probe Cover Electonic Thermometer Sure Temp, 250/bx $7.75 28. 10 BX Tongue Blades, junior size 500/bx, non-sterile $2.75 29. 100 TU Vaseline Petroleum Jelly, 3-1/4” oz. tube ONLY $0.95 30. 250 BTL Eye Solution, 4 oz, multi-use, re-sealable $1.39 31. 10 EA Splints, 12”, disposable cardboard $1.19 32. 10 EA Splints, 12”, disposable cardboard $1.59 33. 700 BX Gloves, medium, non-sterile, 100/bx surgical type, vinyl, exam pre-powdered non-latex $2.95 34. 650 BX Glove, vinyl, large, non-sterile, 100/bx surgical type, vinyl, exam pre-powdered non-latex $2.36 35. 100 BX Glove, vinyl, small 100/bx surgical type, vinyl, exam pre-powdered non-latex $2.95 36. 10 BX Washcloth, Disposable Extra Soft 10” x 13” $15.50 37. 40 EA Container, Syringe Waste – Sharps Container 1 gallon $2.65

Answer
Thank you for your inquiry. I want to confirm the prices you have listed is that what you are currently receiving these items at? Please confirm. Thank you!

Date Posted:
5/15/2013 10:02:46 PM

Question
how to create new billing cc no

Answer
Please call us regarding an alternate credit card number for your order number 139009 

Date Posted:
5/15/2013 3:09:02 PM

Question
I have cervical spondylosis and have been advised to purchase a cervical pillow. I have a tempurepedic type pillow but it does not support my neck quite enough. I usually sleep on my back. Please advise what pillow would work and not collapse after continued use. Thanks.

Answer
This is a fiber-filled pillow and this variety tends to have a longer life than the typical foam variety which can wear down after some period of use.

Date Posted:
5/15/2013 8:31:51 AM

Question
Does this rail work on any hospital bed

Answer
This rail is manufactured for use with Invacare brand beds.

Date Posted:
5/13/2013 11:38:10 PM

Question
Dear Sir, I have enquiry for Medical Equipments in Saudi Arabia. Can you send us Quotation CIF Riyadh Airport? waiting your reply. Adnan

Answer
Please e-mail the list of items you require to Inquiry@MSECompany.net for review and quotation.

Date Posted:
5/12/2013 7:48:13 AM

Question
There are no instructions with the boot and cannot figure out to use it. Please send instructions.Thank youVirgil Killman

Answer

There are no further written instructions, it was recommended that you should contact your physician to find out exactly how to best to use this product according to the ailment.

Date Posted:
5/11/2013 8:18:37 PM

Question
will this be a big roll or is it put in containers

Answer
This is in a sealed bottle/container.

Date Posted:
5/10/2013 10:35:58 PM

Question
I purchased an inflatable traction collar from you months ago and I like it a lot. However, the inflation bulb is not functioning well: the collar slowly loses air and the screw threads seem to be gradually stripping. Can I please purchase another bulb, without having to buy the entire collar? This is the blue plastic collar with overlapping inflatable rings and dark blue fabric covering the outer ring. Mine is a size Small. Thanks, Jude Power

Answer
You may be able to contact the manufacturer if the item is still under warranty, the part may be able to be replaced at no cost.

Date Posted:
5/10/2013 8:56:31 PM

Question
Can you please advise country of manufacture. Thanks.

Answer
The item is manufactured in PA, USA.

Date Posted:
5/9/2013 4:40:04 PM

Question
How soft is this pillow I have used this type of pillow for many years because of neck issues and the most recent one ordered is so hard and overfilled that it hurts my ears as I am a side sleeper. What is the return policy?

Answer

This item is filled with polyester fiber, so it is not as firm as a foam pillow would be, but still provides a fair amount of support.  The item cannot be returned if it has been removed from the plastic packaging it is in.

If you wish to try the unit, you may place the pillow (still in the plastic packaging) inside a pillowcase or under a towel and if it does not work for you, you may set up the return on our website.  We do not offer return labels unless the item is shipped incorrectly.

Date Posted:
5/9/2013 1:59:28 PM

Question
What is the XTra Large equivalent size to please

Answer
The XL fits a person with sternum measurement of approximately 42-48in.

Date Posted:
5/8/2013 11:22:21 PM

Question
Dear Sir I am working for Saudi medical market. Asking about the possibility to send our requested items to Saudi Arabia, and quote including shipping. Regards Dr. Amir Al-Shebl

Answer
Thank you for your inquiry. Please email the list of items you needed quoted for Saudi Arabia. Thank you!

Date Posted:
5/8/2013 5:13:02 PM

Question
Can this table be used at home Exercise list by a physical therapist, Id like to be able to do them at home, and want to buy this table: Is it adjustable so that it can get through a door, then opened to set up?

Answer
You my use this for treatment at home.  This item ships knocked down and must be assembled, so it will fit through a doorway.  The dimensions are 89 L x 53 W x 6 H and may be turned accordingly to fit through your doorway.

Date Posted:
5/8/2013 3:47:07 PM