Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi, I would like to receive a quotation for 2x Portable Dental Patient Chair UltraLite - Scissor Base, 2x Arm Slings for the UltraLite Portable Patient Chair, 2x Carrying Case for the UltraLite Dental Patient Chair and 2x Headrest Cushion for the UltraLite Portable Patient Chair. Please give me the best quote and also the earliest possible date of the order delivered to Singapore upon confirmation of order. Best regards, Lewis

Answer

Mr. Ng,

Thank you for your interest.  We will follow up with a quotation with total price for chair, accessories and delivery to Singapore.

Date Posted:
7/19/2011 3:14:25 AM

Question
Do you have an autocad file for this light fixture and the 4 light fixture so I can show the light in a drawing Please send it email asap!

Answer

Ms. Levine,

This item is no longer available within our product offering.  Below is a link to Waldmann Lighting's website for Amadea Over Bed Lights.  We offer these products.  If you are interested in one, please contact me for pricing.  You may view the spec sheet and technical data under the "Spec Sheet" column:

http://www.waldmannlighting.com/d.24/amadea-reg.aspx

Date Posted:
7/18/2011 10:46:57 AM

Question
I live in Honduras, and I am interested in buying a centrifuge equivalent to the Clay Adams Serufuge 2000 series that is lower in cost.

Answer

Thank you for your inquiry. Are you looking for a 6 or 12 place centrifuge? The clay adams 2000 series is available in either the 6 or 12 place.

Date Posted:
7/18/2011 10:36:19 AM

Question
Had arthoscopic surgery on both knees about 7 years ago and haven't run since. Reinjured retears both knees again at work about 2 years ago, but experience no pain as of yet did not have corrective surgery as there is no pain. Tried a run the other day on grass and it felt okayno pain. I love running and miss it very much My question is this...can I run again without causing further injury to my knees and tne maniscus tears that do exist if I wear the appropriate knee braces when I run? Please RSVP. Thank you! Derrick

Answer

Mr. Hebb,

We cannot advise you if you would be able to run without further injury to your knee.  We would suggest contacting your medical physician or physical therapist for this information.  Thank you.

Date Posted:
7/18/2011 10:28:19 AM

Question
hi, do you know how i can purchase this product in volume at the lowest price for home care? thank you. diana

Answer
Thank you for your inquiry. Could you tell me the number of products you are needing? Also, do you have the exact item number your interested in?

Date Posted:
7/18/2011 12:10:50 AM

Question
Hi,I am in SD California.Are this sheets fittedCould you send me one samplebefore I order by box? I amwilling to pay for it.Ideally I am looking for 45x90fitted sheets non plastic materialpreferable.Thank you.

Answer
This is a non-fitted tissue sheet.  Our disposable sheets are non-fitted, some are all tissue some are poly-tissue blend.  We cannot unfortunately obtain a sample of many as they are vendor direct items and we do not have stock on hand.

Date Posted:
7/17/2011 9:14:36 PM

Question
looking for the above subject,as to where I can find them.mi Missing toe messes up my socks and even turns them around where the heel in front of my ankle not on heel.

Answer

Dear Mr. Valmongte:

Thank you for your inquiry.  However, we do not carry the products your are requesting.

Date Posted:
7/16/2011 5:53:20 PM

Question
Im looking for a pair of shoes for my brother-in-law. He has diabetes ... he's basically walking on bones. He can barely walk ... his feet hurt constantly. I believe he needs something that will give him lots of cushion. What would you recommend

Answer

It would be best if you could contact the manufacturer at 800-526-2739, and describe the exact foot condition that your brother-in-law has. They would be most capable in providing you with a recommendation for a suitable shoe. After you decide on which model you wish to order, we can deliver the product for you.

Date Posted:
7/15/2011 8:06:28 PM

Question
Im looking for a food delivery cart that can actaully open and close easily, is light weight for catering/delivery. Any ideas Thanks

Answer

The only food delivery carts we carry that open and close are heated delivery carts that weigh over 200 pounds.

We will touch base with contact information for a company who supplies food service products and would be able to better assist.

Date Posted:
7/15/2011 4:14:05 PM

Question
How long do you freeze before it can be reused Are there any covers available for this product? If so, what is the cover price? How durable?

Answer
It should be ready for reuse after about 20-30 minutes of freezing. There is a washable/reusable terry cloth cover that would fit this cold pack, and it is durable enough to be intended for high-volume institutional use. The cover retails for $44.03.

Date Posted:
7/15/2011 3:42:01 PM

Question
How many candela lumens? lux?Where is the on/off switch located?Thanks.

Answer
In order to give an accurate measurement we need to know the distance. Then we will be able to give you the information either in foot candela or lux. The on/off switch is located on the control box.

Date Posted:
7/15/2011 12:30:54 PM

Question
Hi,I Want to know about this lightcould you give me some information about it?which country is made of it?

Answer
Thank you for your inquiry. Please check your email shortly for additional information about our outpatient light. The light is made in the USA.

Date Posted:
7/15/2011 11:41:48 AM

Question
Was wondering if the D sized tank available on your site has the little male fitting on the top to allow the clear rubber breathing tube to fit onto the tank? Thank you. Earnie Burton

Answer

We offer oxygen regulators which can be attached to the post valve for oxygen delivery:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1941_0__1_true/product_search.asp

Date Posted:
7/15/2011 11:20:33 AM

Question
Dear staff:Could you let me know how to wear this cape Best Regards Shelly

Answer
This cape is worn with pants or shorts and has two generously cut sleeves and a wide waistline. 

Date Posted:
7/15/2011 4:01:50 AM

Question
Having Tendon reconstruction surgery the post op knee brace is $700.00. thru dr office. doctor said he just needs a bledsoe knee brace left. will this work.

Answer

Dear Andrea:

This knee brace should work for post op recovery.

Date Posted:
7/14/2011 7:47:35 PM

Question
Can I use the Doval reusable leg bag

Answer

Dear Ms. Vogel:

Thank you for your inquiry.  We attempted to cross-reference this product with doval leg bag for compatibility, but were unable to find any suitable information.  With that said, Uro-Tex McGuire Uni-Size Reuse Urinal is universally sized, so there is a good chance it will fit doval leg bag.

Date Posted:
7/14/2011 3:28:07 PM

Question
I have an 8 year niece with cystic fibrosis who have recommended the use of a vibrating vest striker. I need to know where I can find it and how much it costs. She lives in Colombia. Thank you very much.

Answer

Dear Mr. Rubio:

Thank you for your inquiry.  Unfortunately, the vibrating vest you are referring to is a very specialized item that we do not offer. 

Date Posted:
7/14/2011 3:08:39 PM

Question
Can you please let me know if there is side shelf as accessories add onCan we set up laptop in one of the drawersDo we have proper colling on the back and do we have a way to connect cables with removable plastic top? What about mounting lcd desk arm?Plastic top allowed weight? Product Brochure

Answer
We will check into this for you, if this cart cannot meet your requirements, we will suggest an alternate which will work for you.  Thank you for your interest.

Date Posted:
7/14/2011 2:08:33 PM

Question
Can you please let me know if we can have sharps container as accessories add onCan we set up laptop in one of the drawersDo we have proper colling on the back and do we have a way to connect cables with removable plastic top? What about mounting lcd desk arm?Plastic top allowed weight?Brochure

Answer
We will check into this for you, if this cart cannot meet your requirements, we will suggest an alternate which will work for you. Thank you for your interest.

Date Posted:
7/14/2011 2:06:30 PM

Question
Hello, Does your company make Mobile Hydrotherapy Baths? The baths that we are looking for have to be designed to cleanse wounds and treat conditions such as arthritis, strains, inflammation, burns and chronic trauma. All parts of the patients body has to be immersed. If someone could let me know as soon as possible or if your company does not supply these, cam you make a referral. Regards, Kimberley Dickson Prototype Integrated Solutions Inc.

Answer
We do not manufacture these whirlpools, we are only a distributor.  We do sell them and would be happy to offer pricing based on your requirements.

Date Posted:
7/14/2011 12:45:07 PM

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