Ask The Pros:

Question
My mother-in-law has been living with us since she was admitted onto hospice services. Currently she is unable to get out of bed, is a complete assist for turing and refuses to be turned onto her sides. She currently has a stage 2 bed sore on her tail bone. What kind of matress can you recommend?

Answer

Loss air pressure mattresses are developed specifically for those individuals who are confined to a bed for most of the day.  These products are designed to maximize comfort and to minimize pressure sores.  We carry a large selection from air mattress overlays to full mattresses.  When making you selection please consider the weight of the individual.  Low air loss mattresses are designed for different body weights.  For all other questions, please do not hesistate to contact us.

Date Posted:
3/29/2009 11:45:45 PM

Question
I have a Nellcor N-20 and the read-out lcd numbers are not legible. What can I do to get this repaired quickly. My daughter is on oxygen almost continully. Urgent.

Answer

 Dear George:

Please contact Douglas Back at Medical Concepts at 850-638-5430. He will be able to answer all of your questions.

Date Posted:
3/29/2009 5:56:46 PM

Question
I have one of these, now getting EEE 529 error code when starting. Any ideas?

Answer

Mr. Edeen,

The provided error means that you may need to replace the battery.  Make sure the unit is plugged in and turn on and off 3 times after you replace the battery.  This resets the CPU board. If it still shows the error code you may have a faulty RAM chip (meaning the unit won't store memory). You would need to replace the CPU board if this is the case.

Date Posted:
3/29/2009 5:49:29 PM

Question
can i use this meter for baby and adults

Answer

Dear Mohd,

Thank you for the inquiry, however this pulse oximeter is for adults weighing 90 or more lbs.

Respectfully,

MSEC
 

Date Posted:
3/29/2009 11:11:38 AM

Question
Please class as firm, medium or soft.140 lb man

Answer

Dear Tom,

Thank you for the inquiry. This bed is medium. It allows the patient to remain in bed for longer periods of time without getting bed sores. This mattress is not firm but it is not soft. Medium would be the best classification.

Respectfully,

MSEC
 

Date Posted:
3/28/2009 8:02:25 PM

Question
Have terminal cardiomyopathy and can not strain heart but spine needs soft alighnment. Also sleep apnea which limits air suppy for work outs. Need elec. leg exerciser. So, I many could walk. Any help appreciated. ty

Answer
You may wish to consider Deluxe Peddler Exerciser item# 01081CHT.

Date Posted:
3/28/2009 12:23:45 AM

Question
Need to purchase an infrared bedside monitor, UMP Model 91170. UMP says I need to purchase through a distributor. Do you know where I can buy one?

Answer

 Dear Lynn:

You may want to contact the manufacturer about a list of distributors.  http://www.u-m-p.com/

Date Posted:
3/27/2009 4:45:18 PM

Question
Where can I download the MSDS for this product?Thank you.

Answer
3/27/2009 4:49:37 PM
 

Date Posted:
3/27/2009 3:43:58 PM

Question
Is this product free standing? Is it stable? It looks wobbly to me. Is it floor mounted?

Answer

This is free standing product.  It is designed for stability and space economy.  Folding Parallel Bars  are made from heavy gauge steel base plates, uprights and fittings and come with 1.5" diameter one-piece stainless steel handrails for easy use and long term durability.

Date Posted:
3/27/2009 2:48:12 PM

Question
I am looking for a portable oxygen tank and carrier for a friend. I am unsure as to what is best to get them. Would you please advise me on this? Thank youMary

Answer

Mary,

Thank you for your inquiry.  We have three options that may be best suitable for your friend.  The available options and transport accessories are below:

• M6 Portable Oxygen Cylinder and Shoulder Carry Bag for M6 Cylinders
• C Portable Oxygen Cylinder and Shoulder Carry Bag for C Cylinders
• E Portable Oxygen Cylinder and Wheeled Transport Cart E Cylinders

Please let us know if you have any additional questions.  Thank you. 

Date Posted:
3/27/2009 11:12:53 AM

Question
What type of stainless steel are they made from?

Answer

Mr. Mantellini,

These forceps are constructed of 410 Stainless Steel.  Please let us know if you have any additional questions.
 

Date Posted:
3/27/2009 9:31:49 AM

Question
any locking system in the wheels?Can the arm rest removed?

Answer
 

Date Posted:
3/27/2009 9:18:03 AM

Question
will this mattress bend when the bed goes up a foot or head

Answer
Inner Spring Mattress, Extra Firm item# 41051DRV is specifically designed to be used on hospital beds.  The mattress will adjust to the contour of the bed as the head or leg segment is raised or lowered.

Date Posted:
3/26/2009 9:15:48 PM

Question
Does this product alternate the pressure automatically or manually?

Answer

Aero-Pulse Alternating Pressure Pad , 60708CSMD is only the mattress pad.

Aero-Pulse Alternating Pressure Pump and Pad item# A00708CSMDM includes both the pump and the mattress.  The desired pressure is dialed in on the pump.  The pre-set pressure in the mattress is then automatically maintained until the setting is manually changed or the pump is turned off. 

Date Posted:
3/26/2009 8:34:51 PM

Question
What are the dimensions of your bedpans?

Answer

Carrie,

The dimensions of this unit are 14" x 11" x 2.25" and the capacity is 40oz or 1200mL.  Please let us know if you have any additional questions.  Thank you for your inquiry.
 

Date Posted:
3/26/2009 7:55:19 PM

Question
10 do I need a prescription?2) does it have a warranty?

Answer

 Mr. La Borie,

There is no requirement for Rx for nebulizers.  The manufacturer warranty on this unit is 5 year limited.  Please let us know if you have any additional questions. 

Date Posted:
3/26/2009 4:37:49 PM

Question
Need to know if these are compatible with the brand The Grand Line Model #2157, or if you carry any that will fit the above brand and model. Thanks for your time

Answer

Dear Susan,

Thank you for the inquiry. Unfortunately, the glide attachments are not compatible with your model. I did find someone who distributes the Grand line wallkers. Here is the website: http://www.canesgalore.com

Respectfully,

MSEC
 

Date Posted:
3/26/2009 3:38:02 PM

Question
CAN THIS OXIMETER BE USED ON INFANTS AND CHILDREN?

Answer

Dear Misty,

Thank you for the inquiry.  The pulse oximeter will work on infants and children as long as you have the correct sensor connected to the unit.  The MAX-I's or MAX-P's should work. We hope this helps.

Respectfully,

MSEC
 

Date Posted:
3/26/2009 2:44:18 PM

Question
Thank you for your quick response. the number on the electric youth hospital bed is E511NKMKATHY RIDOUT

Answer
 

Here is the contact information for the manufacturer of this bed.  You may wish to contact them to inquire about companies distributing this product in your area.  Also, keep in mind the product item number on our website is our number, not the manufacturers.  So you will need to refer to a specific product name or description.  Good luck!

10123 Main Street - PO Box 627

Clarence, New York  14031-2050

Toll Free - (800) 274-2742

Phone - (716) 759-7200

Fax - (716) 759-0700

info@nkmedicalproducts.com

Date Posted:
3/26/2009 12:19:40 PM

Question
We have a very disabled 6 year old child that is recovering from major surgery. You have a youth electric bed that we would like for us. We would be putting it in our den so that we can quickly suction her or put her on oxygen when her rate drops into the low 80's. Her out look on life is always guarded. They gave her 18 months to live and now she is 6.We live in Mississippi and she is on Medicaid. They have approved her for the bed, but we can not find a provider. Do you have a vendor or contact here.Thank you,Kathy Ridout

Answer
 What is the item number for the bed you are interested in?

Date Posted:
3/26/2009 11:15:12 AM