Ask The Pros:

Question
Is this product waterproof to swim in?

Answer

Dear Denise,

Thank you for the inquiry. Unfortnately, this product is not intended for swimming, only for baths.

Respectfully,

MSEC
 

Date Posted:
7/19/2009 4:36:14 PM

Question
Hello,I placed order #122828 last week and was wondering if you have an estimated ship date. I have a severely handicapped daughter and need this probe ASAP!!Thanks,Glenn

Answer
7/19/2009 12:56:42 PM

 Dear Mr. Powell:

Thank you for the follow up.  You should expect to receive your order Monday or Tuesday of this week.  We will email you a tracking number on Monday.

Date Posted:
7/19/2009 12:11:38 PM

Question
My Mom is 6 feet tall and cannot find a chair that is comfortable but also light enough for my Dad her caretaker to carry into the trunk and up the stairs. The transport model they have is apparently very uncomfortable. What's the lightest weight model that will fit her? Thanks

Answer

 Dear Amanda:

Thank you for your inquiry.  Here is a list of Travel & Transport Wheelchairs we offer.  Please review the list and contact us on Monday to discuss the best options toll free at 877-706-4480.

Date Posted:
7/19/2009 3:54:06 AM

Question
I'm guessing this is the same as the 7000 without the O2 detection.I am trying this recycle/adapt this surplus unit to detect CO2 in a gas sample extracted from an oilfield mud stream. I'm looking for the cable and sensor. Thanks for any help.

Answer
7/19/2009 2:51:48 AM
 

Date Posted:
7/19/2009 2:30:16 AM

Question
Not sure what they are called but my Uncle has a special wrap that covers and protects his abdominal feeding tube. He can't seem to find a new clean one through the VA and got the one he has from Gunderson Hospital in LaCrosse WI but is being treated by the VA in Madison, WI; and they don't seem to know what he is talking about. Can you help us? Can we get them through a Home Health Care Facility? Thank You!

Answer

We have two items available that may be what you're looking for.

The first item is a Skin Barrier for use with Ostomies.  These are generally foam wafers that go around the stomas to prevent skin damage from movement.

The second item we have is an Ostomy Belt.  This item is worn around the torso at the location of the ostomy.

Date Posted:
7/18/2009 11:29:50 PM

Question
Would this unit be appropriate for home visits with disposable tubing and mouth pieces?

Answer

 Dear Ms. Henderson:

Disposable tubing and mouth pieces along with proper cleaning procedures should enable you to safely use this unit during home visits.

Date Posted:
7/18/2009 4:18:56 PM

Question
is chair covered by medicare and private insurance? how long is warranty? who does repair work if chair malfunctions?

Answer

The Capri Lift Chair is Medicare reimbursable, however we do not bill Medicare directly.  We can provide you with the necessary documentation and coding so that you may be reimbursed. 

The warranty is:

Lifetime on frame, lift mechanism and recline mechanism

Three year parts

One year electrical parts

6 month labor

All repairs will be performed by the manufacturer, Golden Technologies.
 

Date Posted:
7/18/2009 3:03:48 PM

Question
I am looking for a bed and mattress for a small special needs child. She is 8 weighs 36 lbs and is 41in in length. She does not stand or roll over. Which bed and mattress do you think would be best? We do like the #e511nkm by Home-Medical Supplies & Equipment.

Answer

Dear Rosa,

Thank you for the inquiry. The bed you picked out is great but takes 8 weeks for delivery. We have the manual version shipping out within 3 days.  It does the same thing. I would recommend this bed because it is low to the ground and has safety rails.

http://www.medical-supplies-equipment-company.com/product/ppf/id/23067/new_prod_full.asp

Respectfully,

MSEC
 

Date Posted:
7/18/2009 2:23:12 PM

Question
Greetings,I and a friend of mine are in the process of creating a para pharma export business to supply medical supplies to a quite aggressive emerging market in Morocco. what means do you offer to facilitate this process for us and what do you require from us to establish a business relation

Answer

 Dear Mostafa:

Thank you for your interest.  Pricing is based on purchased volume.  All orders for export must be paid in advance via bank wire transfer.

Date Posted:
7/18/2009 8:10:17 AM

Question
I am a Yorkie Breeder and want to dock my own puppies tails, can you tell me what surgical clamp would be best to do this type of job.Thank you,Kathleen

Answer

 Dear Kathleen:

Thank you for your inquiry.  Unfortunately, since these instruments are designed for surgical procedures on humans, we can not recommend a set of tools which would work equally well on dogs.  Instead, we would suggest that you consult with a Veterinarian and then contact us with his/her recommedations. 

Date Posted:
7/17/2009 5:52:42 PM

Question
Does your Company stock the Open Sided Pederson Speculum?

Answer

Unfortunately, the only Open Sided Vaginal Speculum we carry is the Graves Open Sided Speculum.

Date Posted:
7/17/2009 5:12:44 PM

Question
estimado migos, los saludo esde Perú y deseo adquirir un ecografo dopler con perfil ginecológico,SaludosCarlos Cusirramos

Answer

Carlos,

http://www.medical-supplies-equipment-company.com/product/ppf/param/1930_0__1_true/product_search.asp

Respectfully,

MSEC
 

Date Posted:
7/17/2009 12:11:14 AM

Question
Sir / Ma'am;As stated, the warranty is 2 years. Can we avail the said warranty in case unit breakdown within warranty period. Thanks

Answer
 The warranty is honored only if the unit is returned to the U.S. for service.

Date Posted:
7/16/2009 10:58:23 PM

Question
Sir / Ma'am;We wanted to purchase this unit, kindly email the proforma invoice with your banking information.Initially we need 1 unit only, can you provide it and the delivery would be in the philippines. We need also service manual. thanks

Answer
Please submit the delivery address in the Philippines to enable us to complete a proforma invoice.  Please be aware that all orders shipped outside of the US will require advance payment in-full via bank wire transfer prior to shipment.  Due to an increased amount of bank wire transfer fraud, we may require additional confirmation regarding the source of the transfer.

Date Posted:
7/16/2009 10:42:25 PM

Question
Need a stainless steel sink that is 18 deep...Danny Danieldan.daniel@global-resolutions.com254-760-7701 cellular

Answer

Dear Danny,

Thank you for the inquiry. We are actually able to custom make the depth of 18 inches for a stainless steel sink. What dimensions do you need the length and width? Also, do you need this to mount to the wall? free standing? Please provide additional information.

Respectfully,

MSEC

Date Posted:
7/16/2009 7:39:46 PM

Question
Can this light be mounted on a ceiling track.

Answer
7/16/2009 6:38:03 PM
 

Date Posted:
7/16/2009 6:28:26 PM

Question
Can I power this unit from a 12v accessory connector, i.e plugged into an aircraft power supply?Thanks

Answer
7/16/2009 11:16:29 AM
 

Date Posted:
7/16/2009 11:08:06 AM

Question
Wanting to put up a privacy curtain around jaccuzi... I will need a 4' trak, a 2' trak and a 90 degree track with roller glides.How much, with shipping would this total order be and how long to ship to TN 37737.Sandi

Answer
7/16/2009 10:01:29 AM
 

Date Posted:
7/16/2009 9:23:25 AM

Question
MY HUSBAND HAS PARKINSON.HE IS NOT BEDRIDDEN.WE HAVE A HOSPITAL BED.HE HAD A FOAM MATTRESS,BUT HE HAS TROUBLE MOVING AND GETTING OFF THE BED UNASSISTED. WHAT WOULD BE A MATTRESS THAT YOU RECOMEND FOR HIM?

Answer

Extra firm mattresses have been recommended for persons with Parkinson's.  We have extra firm innerspring mattresses as well as extra firm innerspring mattresses with foam toppers.  The foam topper will provide extra support in getting out of the bed and also adds the additional comfort factor some innerspring mattresses may not have.

Date Posted:
7/16/2009 3:02:23 AM

Question
What ailment is this recommended for? Is this recommended for shoulder subluxation? Thank you.

Answer
 Acromioclavicular Splint item# 091BTSMM is typically used for arm and hand related injuries. For shoulder subluxation or separation you may wish to consider one of the following items:

• Universal Shoulder Immobilizer w/ Strap
• Shoulder Immobilizer
• Shoulder Abduction Pillow
• Elastic Shoulder Immobilizer

Date Posted:
7/15/2009 6:06:05 PM