Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Does this crib come in any colors other than white Is the storage box under the mattress above the casters shown in the picture included, or does it need to be purchased separately like the IV poles?

Answer

This crib does also come in a chrome finish: http://www.medical-supplies-equipment-company.com/product/ppf/id/23054/new_prod_full.asp

The under crib storage bin is not included and does need to be purchased separately.

Date Posted:
10/28/2010 11:11:17 PM

Question
Does the top part above the side rails when up come off of the crib Also, is the Epoxy finish the same color as the picture shows What does Flat Deck mean?

Answer
The vinyl panels are removable.  The epoxy finish is a white paint with specks of color.  Flat deck is the style of sleeping surface which is simply that, flat and does not have any functions.

Date Posted:
10/28/2010 11:04:40 PM

Question
Hello - I am looking for a gown to use with one of the products our company makes. Could you please tell me length and sweep of this gown Thank you for your help. Mollie Gemma

Answer

These gowns in any size are 44in in length.  Sweep varies size to size.  The sizing is based on chest size:

Size Fits Up To
Small 46in Chest
Medium 48in Chest
Large 50in Chest
XLarge 52in Chest
XXLarge 58in Chest
XXXLarge 64in Chest

Date Posted:
10/28/2010 7:04:52 PM

Question
We would like to order one of these gowns to see if it will work on one of our products. Would it be possible to do that tomorrow, Fri. 10/29 I will call in the morning to discuss. Thanks for your help - Mollie Gemma

Answer
You may call at any time to place your order or you may do so directly on our website.

Date Posted:
10/28/2010 7:01:40 PM

Question
I am looking for an estim unit to use for prevention of retardation of disuse muscle atrophy for facial muscles. Which would you recommend and which electrodes thank you

Answer

Dear Joann,

Thank you for the inquiry, however I have not be successful in finding an answer. If you want to speak to a technician at Chattanooga, please contact them at 1.800.592.7329. They may be better at helping you with this question.

Respectfully,

MSEC

Date Posted:
10/28/2010 5:21:32 PM

Question
Our company Advanced Lifeline Services-long term ventilator; has several Vacutron suction units. We do not have a preventative maintenance policy for them. Do you and would you share Ted W Lyons, RRTDir QA and TrainingAdvanced Lifeline Services, Inc.Louisville KY

Answer

Dear Ted,

Thank you for contacting us, however we are not interested.

Respectfully,

MSEC

Date Posted:
10/28/2010 3:53:23 PM

Question
Is the head of this bed adjustable

Answer

Unfortunately, this crib does not offer that feature.  We have an alternate crib which has a gatch deck which the head and knee section will raise: GC1802CNKM http://www.medical-supplies-equipment-company.com/product/ppf/id/23300/new_prod_full.asp

Also, there is the option to add the fowler headrest, which raises only the head portion, to the LC1802CNKM crib: 06LWOFNKM http://www.medical-supplies-equipment-company.com/product/ppf/id/23001/new_prod_full.asp

Please advise if you may be interested in either option I'd be more than happy to get a total price including delivery costs for you.  Note, mattress is not included and other accessories are available if necessary.

Date Posted:
10/28/2010 3:05:16 PM

Question
We are interested in a hospital bed that has side rails that are solid to reduce hanging risk. Do you have any models that you would suggest? If not, is there another source that you can suggest?

Answer

Tony,

Thank you for the inquiry. I am sending a separate email with possible suggestions.

Respectfully,

MSEC

Date Posted:
10/28/2010 2:14:07 PM

Question
Is this coat available in a size 38 I have ordered the 36 but would like to order it in a 38 also if available.Thank you.

Answer
This coat has been discontinued in all sizes other than 36 and 56.  When the inventory on those sizes is depleted, the product will be obsolete.  We do not currently have an alternate available.

Date Posted:
10/28/2010 10:01:00 AM

Question
I have a plate in my neck c5and6,side sleeper. Cant find pillow to support my neck in either position, back or sidewithout waking up in pain.what is the best type of pillow for a side and back sleeper with this type of neck problem

Answer

You may wish to consider the following pillows.  Please keep in mind that cervical pillows may need to be broken-in for a few days before you are able to enjoy comfortable nights sleep.

Also, please browse through the following category: Cervical & Neck Pillows.

Date Posted:
10/28/2010 4:28:21 AM

Question
where do you sit?

Answer

Dear Don:

One of the uses for the pedal exerciser is placing the device on the floor while sitting in a stationary chair and spinning the pedals.  This device can also be used by placing it on a table top and repeating the spinning exercise using hands. 

Date Posted:
10/27/2010 10:26:40 PM

Question
I placed an order for item #901RADMM, medical surgical shoe on 10/13/2010. As of this date I haven''t received my order. The cost of the item was deducted from my bank account. Could you please tell me when I should receive my order?. Malaka

Answer
Good morning.  We received and processed your order on 10/13, however were notified on 10/18 that this item has been discontinued by the manufacturer.  We left a message and e-mailed you regarding this.  Please advise if you would like information on alternates or if you would like a full refund.  Thank you. 

Date Posted:
10/27/2010 6:19:37 PM

Question
When performing an exertion oximetry, what is the optimal positioning of the finger probe... at the patients side, swinging in a natural,walking downward positionor in an upright positionThank you.

Answer

Dear Ken:

You may wish to consider taking several sample reading at various positions and tabulating the results.  The readings would vary significantly only if the level of exertion changes drastically during your testing. 

Date Posted:
10/27/2010 12:15:55 PM

Question
Can this wheelchair fold up flat to fit in a car If not, can you recommend models that can do this?Thanks,Greg Williams

Answer

Dear Mr. Williams:

For travel wheelchair which is light, maneuverable and easy to fold we would recommend one of the models from the following category: Travel & Transport Wheelchairs

Date Posted:
10/27/2010 11:48:16 AM

Question
Dears,I have needed to buy a bird 8400 battery for being installed out of device external. Is there any possibility you send an inquirity about batteries modules including the cable to do an interface between module until bird 8400 backRegards,

Answer

Dear Franklin,

Thank you for the inquiry. Unfortunately we only see the unit as a whole. Try contact Jeff Hof with Bemes. His phone number is 636-349-3377 Ext. 143

Respectfully,

MSEC

Date Posted:
10/27/2010 8:15:43 AM

Question
I am looking for supports for the thight. A friend had surgrie on her thight, now she needs a support to help hold the muscle in place. Because it rub''s on her cloth''s when she walk''s.

Answer
We do not have any supports specifically for the upper thigh.  We might recommend some type of ace or compression bandage, however highly suggest you get advise from her physician before making any purchases. 

Date Posted:
10/26/2010 8:53:11 PM

Question
What is the seat height Can the seat height be made higher? I have difficulty standing from low seated positions.Do you have any related shower chairs with just a bench-type seat?Are the casters removeable? Can they be replaced with non-rolling tips?Thank youAlbert

Answer
Thank you for you inquiry. The current seat height is about 23in from floor to seat. If you need the seat height to be slightly higher there is a custom charge of $35.00. In additional this will make the shower chair non-returnable. We are able to remove the casters and apply non-rolling tips at no additional charge.

Date Posted:
10/26/2010 6:51:55 PM

Question
Im interest in the purchase and embroiledfront and back of 10 of the UNISEX KNEE LENGTH LAB COATSgray. 2-Large; 6-XL; 2-XX. We are looking to do this ASAP and possible for this friday oct 29th. Please let me know how soon can this be done if you have this in stock. Thank you, Sonia Carrion

Answer
This item is not available in any color other than white.  We do have those sizes available, however the embroidery is not available for placement on the back of any lab coats.  The embroidery process takes 10 business days with a 3 day minimum transit time additional.

Date Posted:
10/26/2010 4:39:47 PM

Question
Could you please tell me length and sweep of this gown We are looking for a solid color gown option for a simulated pregnant woman torso, with a finished length between 36 and 38 inches and a fairly narrow sweep. If this gown doesnt fit those criteria, would you have another option? Thanks.

Answer
The sweep of this gown is 48in and the length is 40in.

Date Posted:
10/26/2010 4:38:18 PM

Question
Can the 525 unit be used effectively for wound care If so, is there a specific electrode/set-up you suggest?

Answer
This item has been discontinued and is inactive on our website.  We do not have this information as it is no longer available.

Date Posted:
10/26/2010 11:59:13 AM

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