Ask The Pros:

Question
Is this unit capable of delivering alternating hot and cold therapy for the feet with one sitting If not, what is needed?Also, what separate products are needed for therapy for both feet?Thank you.

Answer

Dear John,

Thank you for the inquiry. I hope the following website answers your question:

http://www.drzen.net/products.html

Respectfully,

MSEC - Sales

Date Posted:
12/29/2010 6:49:50 PM

Question
Do you have a three-drawer bedside cabinet with casters that you can add a punch lock to the top 2 drawers to it If yes, can you send me examples and prices? Thanks.

Answer

Sheryl,

Thank you for the inquiry. Unfortunately, we are not able to add in the punch lock to the bedside cabinet. The manufacture does not have the capalities.

Respectfully,

MSEC

Date Posted:
12/29/2010 11:05:52 AM

Question
I recently purchased a security solution system. How do you open it for the first time.

Answer
You may contact the manufacturer for any technical assistance you may need in regards to operation of this item: http://www.axiushealth.com/axius-healthcare-home.html 

Date Posted:
12/29/2010 9:38:06 AM

Question
I work for Bayada Nurses and conduct nursing labs. I am looking for a LTV vent that does not work for my lab. Would you have one that could be donated or if purchase is necessary what would the cost be? Bayada would pay for shipping if the vent can be donated. Would like to be able to show our nurses the vent before going into the client''s home. Thank you Cecile Turgeon RN

Answer

 Dear Cicile,

Thank you for the inquiry. We are a distributor that ships directly from the manufacturer. Unfortnately, we do not have any inventory in our possession. Please trying contacting http://www.bemes.com/

Respectfully,

MSEC

Date Posted:
12/29/2010 7:08:39 AM

Question
dear sir i want this kit for indian markiting what will pros.

Answer

Dear Vimal:

Please restate your request. 

Date Posted:
12/29/2010 2:50:22 AM

Question
what is pressure of fumes of this machine.delivery time

Answer
This is just a building block accessory kit for our Pediatric Compressor Nebulizer Building Block System.  The nebulizer itself has a 4 to 8 LPM flow rate.  The item generally delivers within 5 working days.

Date Posted:
12/29/2010 1:21:34 AM

Question
I was about to purchase a transport stretcher #005PCIH when I started reading the purchase agreement. In this document is says that some items such as hospital beds, lift chairs, etc. are not able to be returned. Although I do not anticipate having to return to stretcher, I would like to know that if it is necessary the option is available. Please let me know if it is or not.

Answer

Dear Don:

Thank you for your inquiry.  Stretchers are returnable within 30 days from the day of the shipment.  All returns are subject to a restocking fee (depending on the condition of the item) and the customer is responsible for all shipping charges.  Please let us know if we could be of further assistance.

Date Posted:
12/28/2010 12:46:23 PM

Question
Dear Sir/Madame, I am interesting to buy Philips BV Pulsera with 12' image intensifier. I kindly ask you to send me quotation technical specification and some pictures. In case of purchase what time is required to prepare goods for sending.

Answer
Thank you for your inquiry. This above unit has been sold, we have no more stock available at the moment. The other c-arms we currently have available do not have a 12in image intensifier. We apologize for any inconvenience.

Date Posted:
12/28/2010 4:42:22 AM

Question
what is stracherin whirlpool baths

Answer

Dear Shahbaz:

Please reformulate your question.  We are not sure what you are asking.

Date Posted:
12/28/2010 2:00:41 AM

Question
What is the inside of the pillow made of

Answer

Dear Kathy,

Thank you for the inquiry. The outside cover is made of satin and the inside is made of a polyester foam.

Respectfully,

MSEC

Date Posted:
12/27/2010 10:24:28 PM

Question
i am not sure on the size i should get large or extra large my bra size is 42 1/2 Thank you

Answer
This item is sized universally and is one size fits most.

Date Posted:
12/27/2010 6:40:06 PM

Question
Do you have flip-down wall-mounted bench seats for showers?

Answer
Dear Linda,

Thank you for the inquiry. Unfortunately, we do not carry the bench seats that mount to the wall in the shower. We do however suggest the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17219/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
12/27/2010 5:39:09 PM

Question
I am a Podiatrist seeking a new therapeutic US for my home care practice..But first and more importantly i am having knee surgery and want a new device to rehab with,.......................Will this be suitbleandrew j cohen ,DPM

Answer

The only instances in which this would not be recommended for use are:

Contraindications For Use:

As ultrasound is thought to affect the tissue repair process and so it is also highly possible that it may affect diseased tissue tissue in an abnormal fashion. In addition the proposed increase in blood may also function in spreading malignancies around the body. Therefore a number of contraindications should be followed when using therapeutic ultrasound:

Do not use if the patient suffers from:

Malignant or cancerous tissue
Acute infections
Risk of haemorrhage
Severely ischeamic tissue
Recent history if venous thrombosis
Exposed neural tissue
Suspicion of a bone fracture
If the patient is pregnant
Do not use in the region of the gonads (sex organs), the active bone growth plates of children, or the eye.

Date Posted:
12/27/2010 5:02:20 PM

Question
Do you have the capacity to set up 3rd party accounts? The company I am presently dealing with has consistently misplaced the 3rd party checks sent on my behalf. Thank you. Jean Propf5z8103

Answer

Jean Propf,

Yes, we do accept checks from 3rd parties.

Respectfully,

MSEC

Date Posted:
12/27/2010 3:47:48 PM

Question
hi - do you know if this stainless steel is magnetic. some stainless steel is magnetic and some isnt. it depends on what other metals are combined into the alloy.thanks, Nickel

Answer

All of the wire we carry is non-magnetic.

Date Posted:
12/25/2010 2:00:24 PM

Question
my brother-in-law was disabled by a stroke and only has use of one arm. can you please send me a catalog to give to him? thanks!!! Lisa Steinberger 155 Cedar Alley Phillipsburg, NJ 08865-3134

Answer

 Dear Ms. Steinberger:

Thank you for your inquiry.  Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you ort your brother.  Happy Holidays!.

Date Posted:
12/24/2010 3:26:52 PM

Question
Has this order been placed or do I need to do further approval

Answer

Dear Ms. Hovanec:

The order has been placed. Thank you. You will need to approve the shipping charges on Monday before we can compete the order. 

Date Posted:
12/24/2010 11:57:23 AM

Question
I already own this monitor. How do I open it to replace the battery

Answer
There should be a small door on the back of the unit which slides off with a bit of pressure and forward movement.

Date Posted:
12/23/2010 12:09:55 PM

Question
Does this kind of support affect the size of pants I should wear In other words, is it thick or rather bulky? Thanks for clarifying this.

Answer
This will not affect your clothing size.  They are less than 1/2 inch thick.

Date Posted:
12/22/2010 8:51:47 PM

Question
Had my order revised via tele conversation due to discontinued product. The old order was for 40 pads of 3x5 and 2x3 each. I received 9 of the 2x3 and 19 of the 3x5. Please advise.

Answer

Jeffrey,

Thank you for contacting us. The 3 x 5 come 2 pads per pack, 20 packs were ordered which would total 40 pads.  The 2 x 3 come 4 pads per pack, 10 packs were ordered which would total also 40 pads. We shipped 9 packs and 19 packs, which means we shorted you 1 pack of each size. We are now sending those two packs today from California. You should have them on Tuesday, December 28th. 

Respectfully,

MSEC

Date Posted:
12/22/2010 5:05:14 PM