If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I live in Italy. Could you advise a safe double side tape to fix my hairpiece on my head. Please help. I have been using chemical prosuct for yaers and suffer now of headaches.Thanks
Answer
I emailed this client (CC)
Date Posted:
9/18/2006 8:19:42 AM
Question
I HAVE MISPLACED THE END CAP THAT KEEPS THE BATTERIES IN FOR MY OTOSCOPE CAN I GET A NEW ONE
Answer
Dear Patti:
For replacement parts, the best thing to do is to contact the manufacturer directly. Simply type in the otoscope's manufacturer name into a search engine to find the related website and then contact technical or customer support. Good luck.
Date Posted:
9/17/2006 9:43:37 AM
Question
I want to buy a set of lumbar tubular retractors called METRx System please let me know if you can sell it. Thank you
Answer
Dear Jamie:
Thank you for your inquiry. Unfortunately, at this time, we do not carry lumbar tubular retractors.
Date Posted:
9/17/2006 7:06:43 AM
Question
I have a Blinkman Hlth Ind Cabinet for sale if interested please contact me. The cabinet is 75% condition. one dent in the top right and needs cleaning from storage. Can crate for shipment.
Answer
Dear Mr. Shepherd:
Thank you offer. However, at this time we don't have a need for a used narcotics cabinet.
Date Posted:
9/16/2006 2:27:07 PM
Question
Life-Span Anti-Embolsim Stockings, open toe in white, want to purcahse ASAP 4 pair. Can you expedite?
Answer
Dear Kaufman,
Thank you for the inquiry. Depending on which item number you need, we do have the option for overnight delivery. Please call us with your item number, in order for us to contact our warehouse to check availibity. Also remember, we can ship out the day you place your order as lon as it is before noon central standard time. Thank you.
Respectfully,
MSEC Customer Service
Date Posted:
9/16/2006 11:19:53 AM
Question
I am looking for a Flexi-soft pillow. I was in the hospital and they use them but could not sell me one.Material consisting of 100% Vinyl, Fill-100% Garnetted Polyester
Answer
I have contacted this client CC
Date Posted:
9/15/2006 11:26:54 PM
Question
I am looking for velcoins and padded connectors (similar to velcro)for velcoins to attach each side of splint. Did not see any available on your site.Thanks-Dawn Wessel3tomaras@sbcglobal.net
Answer
I have contacted CC
Date Posted:
9/15/2006 10:04:12 PM
Question
What would the shipping charge to Hawaii (96813) for your Exam Table 5190? Thank you. jody
Answer
Dear Jody,
Thank you for the inquiry. It would be $485 for dock to dock delivery for Exam Table 5190. Please contact us if you would like to place the order.
Sincerely,
MSEC Customer Service
1-877-706-4480 X 107
Date Posted:
9/15/2006 4:18:34 PM
Question
I am a pediatrician and am giving a lecture on infant colds, congestion, etc. I would like to have a slide that portrays from a market stand point the volume/dollars spent on such devices to irrigate and aspirate the nose. It would point out to the audience not only the healthcare relevance but also the financial implications of such things as colds, allergies and sinusitis.Thanks for any information you can offer.Chris Baker, MDAttending PhysicianDivision of Emergency MedicineChildren's Hospital Oakland
Answer
Dear Dr. Baker:
Thank you for your inquiry. Unfortunately, we do not have market data to the product lines you are interested in.
Good luck with the presentation!
Date Posted:
9/15/2006 12:40:35 AM
Question
I need a bed for a construction site in a nurses station. What would you recommend? I also need this ASAP.
Answer
Dear Mr. McComiskey,
Thank you for the inquiry. I would be glad to help you. I need to know what type of medical bed. Take a look at this website: http://www.medical-supplies-equipment-company.com/product/ppf/param/0_0_medical%20beds_1_true_false1_0/product_search.asp
Let me know if you see something you like. Call us at 1-877-706-4480 to place your order.
Thanks,
MSEC Customer Service
Date Posted:
9/14/2006 11:36:19 AM
Question
hello i was gicen a shoprider wheelchair and i need to find batteries for it. the battery i TXV 12360 12V 36AH
Answer
Deasr Ms. Williams:
Please contact the manufacturer for a list of authorized parts dealers in your area.
Date Posted:
9/14/2006 5:13:46 AM
Question
How do I go about sign up as a drop shipper. I would like to carry your products on my site www.snapberry.com, would I have access to the product name,description,pics,in a downloadable format, please advise, thanks.
Answer
Dear Mr. Patel:
We do not offer wholesale pricing at this time.
Date Posted:
9/14/2006 1:01:21 AM
Question
Do you buy ? I have a used invacare 3G Arrow, dual motors new battires And charger
Answer
Dear Mr. Calleri:
Thank you for your inquiry. At this time we would not be interested in a used power chair. You may wish to contact local durable medical equipment dealers. The local Yellow Pages are a good source.
Date Posted:
9/13/2006 8:50:16 PM
Question
I AM IN NEED OF A LIGHT WEIGHT OXYGEN PACK TO CARRY INTO STORES, THEATERS ETC.. I CAN FILL THEM AT HOME. NEW HAMPSHIRE AREA.
Answer
Dear Mr. Hammel:
At this stage we only offer oxygen tanks and tank holders. You may wish to look up respiratory equipment dealers in your local yellow pages.
Date Posted:
9/13/2006 7:21:24 PM
Question
i need 3 boxes of Nellcor OXICLIQ-N Neonatal / Adult Adhesive Disposable Sensor (24 per case, do you accept check?, do you have in stock?
Answer
Invaild email address.
Date Posted:
9/13/2006 11:08:20 AM
Question
I m sorry, no speak english.quisiera saber si me pueden enviar a Mexico el oximetro y un desfibrilador que me interesa, cuanto me cuesta el envio y si tendria que pagar algun impuesto gracias.
Answer
Date Posted:
9/12/2006 7:59:09 PM
Question
The folding canes that I've seen are described as light weight. I don't know what "lightweight" means. I'm looking for the lightest weight that is available. Can you help me?
Answer
Dear Louise,
We have several different colors to choose from. The lightweight cane weighs only 1 lbs and has a weight capacity of 300 lbs. We are selling this cane for a low price of $20.45 plus shipping. Give me a call if you would like to order.
Respectfully,
Christina Contreras
1-877-706-4480 X 107
MSEC Sr. Sales Associate
Date Posted:
9/12/2006 1:43:22 PM
Question
Please advise the weight of the following table: #4214 HSM, #2014 HSM, and The Two in One Exam/Treatment table $684. Thanks
Answer
Hello Regina,
Thanks for your inquiry. The weight of #4214 HSM is 91 lbs. and the weight for #2014 HSM is 82 lbs. If you would like a quote prepared with shipping cost, please contact me immediately. My information is listed below.
Christina Contreras
Senior Sales Associate
Medical Supplies & Equipment Company, LP
www.MSECompany.net
toll-free: 1.877.706.4480 x 107
direct/international: 1.713.589.6059 X 107
fax: 713.706.4161
Date Posted:
9/12/2006 9:48:29 AM
Question
I am looking for a used fluidotherapy machine for a single extremity. Can you find one?
Answer
Hello Anthony,
Thank you for the inquiry. I am sorry to inform you that we do not have a fluidotherapy machine for a single extremity in stock. However, try visiting this webstie: http://www.ersbiomedical.com/fluidotherapy.htm
Respectfully,
MSEC Customer Service
Date Posted:
9/11/2006 3:11:24 PM
Question
I filled out the information for becoming a member and I have not heard back what my member number is, so that I can order.Please let me know. Than you
Answer
Dear Sherrie,
We approved your member discount. You should be receiving an email within 24 hours.
Respectfully,
MSEC Customer Service
Date Posted:
9/11/2006 10:15:36 AM
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