Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Dear Sir,Would you please specify the manufacturer and the origin of your product:LMS-421DNAMM: Fuzzy Logic Blood Pressure Monitor w/ CuffK. Regards,Dr. Ahmed S. Mohammed

Answer

Dear Dr. Ahmed S. Mohammed,

Thank you for your inquiry. The Fuzzy Logic Blood Pressure Monitor w/Cuff is made by Life Source.

http://www.andonline.com/and_med.nsf/index

 

Respectfully,

MSEC

Date Posted:
8/17/2008 7:34:07 AM

Question
Please quote price and availability of Invacare Front Riggings Footrest Support Assembly J933A for an Invacare 9000 JYMNI / MODEL 9JYLT / SERIAL NUMBER 03C742432 wheelchair. This Footrest Support Assembly should include the following Invacare part numbers : qty. - 1 8881101012 right footrest support assembly (BLACK)qty. - 1 8881101013 left footrest support assembly (BLACK)qty. - 2 1102493 footplate assembly with hardware Regards, Wayne BeckwithShop ManagerTAM, L.L.C.14722 North 78th WayScottsdale, AZ 85260480-991-1226 (Talk)480-991-4894 (Fax)

Answer

Dear Mr. Beckwith:

Thank you for your inquiry.  However, we do not offer replacement parts for Invacare wheelchairs.  Please contact www.Invacare.com directly for a list of their suppliers in your local area.

Date Posted:
8/16/2008 3:44:21 PM

Question
I am looking for used hospital equipment that you are unable to sell. We are in need of beds, stretchers, tables, monitors etc. to be used as props for Halloween. If you are unable to help maybe you know of someone who may have what we are looking for.We need a lot of items and don’t have a lot of money. Thank you

Answer

Dear Ms. Reilly:

We would recommend contacting someone in your area for donations.  You may wish to look up durable medical equipment dealers or refurbished medical equipment in your local yellow pages.

Date Posted:
8/13/2008 6:04:17 PM

Question
I have a veterinary student who mentioned that she has an allergic reaction to the sleeves of our disposal surgical gowns.Have you hear d of this? Is it due to ETO? Is there any disposable gowns that are considered hypoallergenic?Thank you, any help on this would be appreciated.Linda

Answer

Dear Ms. Trip:

We have never heard of an allergic reaction caused by disposable gowns.  Most of the these gowns are made from polypropolyne or polyethelin material.  We would not rule out that the reaction may have been caused by something else with which she came into contact during the procedure.  In the future, we would recommend wearing long sleeves to minimize the contact with the gown. 

Date Posted:
8/13/2008 1:04:45 PM

Question
I live Tomball, TX. can I pickup from your office on Richmond? Or do I have to order on line? I need a shoulder strap or compression wrap, I am leaving for GA in the morning......Please let me know asap.Thanks

Answer

Dear Vaughn,

Thank you for the inquiry, however we do not have a store front.  All orders must be placed online and then delivered to your house/office via UPS or FEDEX.  Items usually take 3-4 business days for delivery.

Respectfully,

MSEC

Date Posted:
8/13/2008 9:00:16 AM

Question
I NEED THE PRICE AND SHIPPING CHARGES FOR 1 OF THE 05408SDMMD AND 2 OF THE 008608SDMDM. I CALLED YESTERDAY AND SOMEONE WAS TO CALL ME BACK. I HAVE A QUOTE THAT IS DUE IN THIS MORNING SO IF I COULD PLEASE GET THE QUOTE I WOULD APPRECIATE IT. THESE ITEMS WOULD SHIP TO MELBOURNE, FL. 32940. THANK YOU FOR ANY HELP WITH THIS MATTER.JUDY SWIGERTPELCIAN SALES, INC. 321-254-9569/321-255-1133

Answer

Judy,

The quote was faxed about 8 times, but the fax was always busy. We will email the quote today to the email provided.

Respectfully,

MSEC

Date Posted:
8/13/2008 7:29:59 AM

Question
hellodo you carry nonrebreather masks for adults and peds...thankshollee

Answer

Dear Holle,

I have to check stock, I will reply with the answer later on today.

Respectfully,

MSEC

Date Posted:
8/10/2008 11:09:04 PM

Question
Hi,Could you tell me if this item is more of a light brown color(tan/taupe), or is it more of a darker brown? Thanks!

Answer

Dear Jack:

Thank you for your inquiry.  Tan/ taupe would be of light brown color.

Date Posted:
8/10/2008 7:11:00 PM

Question
Dear Sirs,We are national dealers of medical equipment in Ecuador. Please can you send me a price list and brochures of medical equipment that you can offer us.. ?Best regards,

Answer

Dear Omar:

Thank you for your inquiry.  We do not carry product brochures.  Many of our products are on our website www.MSECom.net.  We ship all over the world.  If you are looking for something specific, please let us know the item and the quantity.  We will be happy to quote you pricing based on the volume of your purchase.

Date Posted:
8/8/2008 2:52:40 PM

Question
Do you have a product catalog with pricing? If so, I would like one sent to me

Answer

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
8/7/2008 7:55:12 PM

Question
HELLO.İ AM MURAT.BEFORE İ ASKED TO NELLCOR DİSPOSABLE SENSOR.BUT YOU HAVENT GOT NEONATAL DİSPOSABLE SENSOR.İ NEED TO ORİGİNAL NELLCOR MARK N-550 AND N-560 SERİE NEONATAL DİSPOSABLE SENSOR.İN TOTAL İS 3000 PCS.HOW MUCH İS THE THİS SENSOR FOR 3000 PCS.THANKS

Answer

Dear Murat, 

I have already provided a quote for you. I don't understand want you need. Please clarify.

Respectfully,

Christina Villa

Date Posted:
8/7/2008 2:24:30 PM

Question
I need to know what the availability of the following: Three of item #1187UMF (solid doors) and six of item #6187UMF (glass insert doors). How long would it take us to receive? Thank you.

Answer

BES 8/5/08. working on solid date

1450 our freight

umf ship 4-6 wks per john tadlock (no sooner possible as they have a 30 unit order in works that is taking up most production)

checking if sandusky has similar units

Date Posted:
8/5/2008 5:43:29 PM

Question
helloi come from turkey.i am biomedical technician in here.i need nellcor mark n-550 and n-560 serie disposable sensor.this sensors will be with original and faraday cage.i want to 3000 pcs from neonatal,7000 pcs from adult,5000 pcs from pediatric.in total is 15000 pcs.what is the price of this disposable sensors?i waiting for your replythanks

Answer
emailed quote for MAX-A's and MAX-P's, we do not have any MAX-N's

Date Posted:
8/5/2008 11:03:59 AM

Question
Dear Sir,I have seen the polar ice pack on your website. Do you have any distributer in Singapore?Please revert the soonest possible.Thanks.

Answer

We do not  have a distributor in Singapore at this time.

Date Posted:
8/5/2008 12:08:34 AM

Question
I have contacted your office twice to receive a credit note for items that were returned. The invoice number is 117709. We require this credit note to pay for the restocking fee on invoice 117709-1. Please email the credit note to the above address or send a fax to (204)768-0624.Thank you.Barb StiemAccounts Payable - Finance DeptCancerCare MB

Answer
forward to samal. CV 08/04/2008

Date Posted:
8/1/2008 4:30:18 PM

Question
We are looking for aircair ac 200 (hill-rom) air pump for air bed. We are on a budget caring for family member. Any help in finding would be appreciated.

Answer

Dear Eric,

We do not carry this pump, however try calling Partsource at 1-877-497-6412 x 1546.

Respectfully,

MSEC

Date Posted:
7/31/2008 10:38:30 AM

Question
We are home adaptation and assistive technology solutions provider. In the next couple of months we will be presenting Aging-in-Place concept in our community centers. I am asking for your permission to use pictures from your web site as samples of assistive devices. Working together: we can help elderly and disabled people remain independent in their own homes.

Answer

Dear Michael:

You have our permission to use any images or content from our webiste.  We would however appreciate it if you reference our company website www.MSECom.net during your presentation as a source for these types of products and supplies. 

Date Posted:
7/31/2008 12:01:45 AM

Question
Please quote the following list for new gyn office opening August 11th.2 long curved surgical scissors2 straight surgical scissors 5 1/2disposable speculums (med, part #59001590)Welch Allyn vag spec illuminator wired2 small pederson speculum2 larged 30mm view standard graves speculumsendometrial biopsy catheters18 gauge spinal needles, 2thermometerdisposable scalpels, 15 bladepacking strips 1/2steri strips 1/4 5-0 vicryl suturescombine dressingssterile surgical drapes4 biohazard waste canssharp containers (may already be in suite)cloth gowns (tan, black or forest green) impervious sterile gowns smallsterile latex and powder free 6 1/2 size glovesnon sterile latex and powder free small glovespaper sheetsexam table papermasks, caps and shoe coverssterilization pouches for autocaveinstrument tray with flat coverstainless steel bowlssterile procedure packs with and without instrumentspovidone-iodine swabsticksbetadine price various sizesMonsels paste80% trichloroacetic acidLugols solutionPessary fitting kit (Premier?)hemoccult test cards with developergauze, 4x4 sterile and non-sterilelubricating jellypaper tapediaphram sizing kittest tubesslidescover slipsAEDaccucheckHerpes culture test mediaChlamydia/GC testHPV DNA testsKOH reagentNSS solutionsyringes/needlessuture removal kitsstaple removal kitsIris scissor curved 4 1/2metzenbaum scissors curved 5needle holder approx 5 and 7-82 tissue forceps serrated 5 1/2adson dressing forcepstopical anesthetic spraykelly forceps curved 5 1/2moderate absorbency underpads (chucks)

Answer
preparing quote, emailed  customer.

Date Posted:
7/30/2008 10:32:27 PM

Question
Should enteral feeding be monitored and prescribed by a doctor? My insurance company feels that a prescription is not needed. This implies that a doctor/nutritionist need not supervise the feedings which, is then denied by insurance coverage.

Answer

Dear Gerry:

Unfortunately, we can not comment on the criteria used by your insurance company to qualify your claim for reimbursement.

Date Posted:
7/30/2008 12:49:35 PM

Question
Dear Madam/ Sir,Can you supple Maquet and Stryker spare parts?Thank you.Best regards,Ofer

Answer

Dear Ofer:

We do not supply replacement parts for Marquette or Stryker.

Date Posted:
7/30/2008 5:38:02 AM

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