Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question

Do they make self cleaning sport tubs, or does the trainer usually handle the cleaning of the tub after each use

Answer

Thank you for your inquiry.  We will have a quote for you shortly.

Date Posted:
1/20/2023 2:22:51 PM

Question

was wondering if you had anyone in southwest Michigan that sells these or an agency that uses them, where we could possibly look at one and how they operate. we are currently looking to purchase a stair chair within the next few months

Answer

Afternoon Terry:

Per our conversation, please check your email for reference list as well as quote and product info for MS3C-300TS manual stair evac chair.  

Date Posted:
1/19/2023 5:33:16 PM

Question

Can it be used to transport people up stairs too

Answer

Good Morning Andrea:

Thank you for your inquiry.  MS3C-100TS can only be used for downward mobility.  For both down and upward moblity, your option is MS3C-300TSB battery operated stair assit chair.  https://www.medical-supplies-equipment-company.com/emergency-medical-supplies/product/battery-powered-stair-climb-assist-chair_33179.html

 

Date Posted:
1/18/2023 11:23:46 PM

Question

Will this accommodate a Tilt in Space wheelchair that may not have a back - to - seat angle of 90 degrees like a standard frame wheelchair does.

Answer

Per our conversation, please email me pics of th3e wheelchair.

 

Gary 

Date Posted:
1/18/2023 8:51:45 PM

Question

How does this item ship? Our medical building does not have a dock. Will need inside delivery. How much more for this service? 1st floor in 78258 zip code area. Can you please provide a quote?

Answer

Good morning,

I have prepared and emailed a quote with the shipping requested. Please let me know if you have any additional questions.

 

Kind regards,

Lucinda E.

Date Posted:
1/18/2023 6:34:17 PM

Question

How much does this cart weigh Can the side handles be removed?Thank you

Answer

Good morning, 

Thank you for your inquiry. This cart is approximately 115 pounds and the cart is shipped without the handles installed. Please let me know if you have any additioanl questions.

Kind regards,

Lucinda E.

Date Posted:
1/14/2023 10:01:08 PM

Question

Can you autoclave these Do they fit 4x4 gauze

Answer

Yes, these are autoclavable to fit 4x4 gauze. 

Dressing Jar, Capacity 4-3/4 Qt., 6-3/4in x 7-3/4in

Item# 493-53-SGFSI

Date Posted:
1/10/2023 10:11:39 AM

Question

Trying to purchase these but Im unsure if the size is right for me. Can you give a detailed specifications of max waist size recommended for this product, as well as height.

Answer

Thank you for your inquiry.  Information will be provided to you shortly.  

Date Posted:
1/8/2023 2:10:16 AM

Question

We would like to submit a purchase order but are in need of a W-9 form to be able to do so.

Answer

Good morning Elsa:

Thank you for your inquiry.  We will have W-9 to you shortly in a separate email.  What products are in interested in purchasing?

Date Posted:
1/4/2023 6:27:27 PM

Question

Our hospital purchased bariatric phlebotomy chairs, # 866-82006CLT.What is the weight capacity of this item?

Answer

Good afternoon, 
 
Thank you for your inquiry. The weight capacity is 700 lbs. combined load capacity under normal use. Please let me know if you have any additional questions. 
 
Kind regards,
Lucinda E.

Date Posted:
1/4/2023 4:56:37 PM

Question

Do you have an IFU for sterilization of this

Answer

Dear Ashley:

Thank you for your inquiry.  We do not have an IFU for this product.  

Date Posted:
1/4/2023 12:42:17 PM

Question

We need this for rehabilitation purposes. It is important that the speed of the machine should strat from 0.1 mph and increase to 0.1 mph with each increase.

Answer

Good morning, 

Thank you for your inquiry. I will have a quote over shortly. Please provide a ship to zip code so I can add a shipping estimate.

 

Kind reagrds,

Lucinda E.

Date Posted:
12/21/2022 6:10:37 PM

Question

I need 5 vital sign monitors with stands for my clinic. Reqesting a quoote for this will be a military purchase

Answer

Good morning, 

Thank you for your inquiry, I will have a quote over shortly.

 

Kind regards,

Lucinda E.

Date Posted:
12/21/2022 3:00:30 PM

Question

Hello,I have a large beard and was wondering if these would fit and cover everything up.If there is any information you could give regarding this I would appreciate it.

Answer

Afternoon Mike:

Thank you for your inquiry.  The beard covers are elastic.  However, the only way to know if they will accomodate your beard is to try them on for size.

 

Date Posted:
12/16/2022 10:53:40 PM

Question

Can you get a sharps container holder and garbage bin to fit on the sides of the cart. Also is there a laptop pole/holder to attach to this cart Please include cost.Will a purchase of three or more provide us with a discount?

Answer

Good afternoon Ms. Carriker,

My name is Lucinda and I will be working on your quote. I am checking to see if we can add the accessories you requested. Once I have confirmation, I will send over a quote. Please let me know if you have any questions before then! Thank you for the opportunity.

 

Reagrds,

Lucinda E.

Date Posted:
11/29/2022 1:39:51 PM

Question

Please provide pricing for product code 06811DNYDDM. Also, does MSEC accept Purchase Orders. Finally, who is the manufacturer of 06811DNYDDM?

Answer

Good Morning Ian:

Thank you for your inquiry.  We do accept POs.  You can email them to inquiry@msecompany.net.  The manufacturer is Medline.  Please keep in mind that all prices and in USD and shipping is additional.  

Date Posted:
11/24/2022 7:58:14 AM

Question

Hi. I am interested in your mobile chair lift. Can you please send me a quote for shipping to Malta, Eu I am also interested in knowing of you have a European distributor. ThanksChris

Answer

Hello Chris:

Thank you for your inquiry.  In order to better assist you, we will require a shipping address.  We currently do not have representation in Europe.  We look forward to hearing from you.  

Date Posted:
11/6/2022 1:57:36 PM

Question

Will this basket fit the invacare 6281-a It has a bower bar in front

Answer

Hello Debi:

Thank you for your inquiry.  We are not certain if the basket will work with that model walker.  Please contact Invacare directly.  

Date Posted:
10/30/2022 8:44:37 PM

Question

Look to obtain a quote for manual exam table, similar to a midmark 204. Ideally with a lead time of 6 weeks.

Answer

Good afternoon, 

Thank you for your inquiry. We do have a similar table. Let me check on the lead times and I will have a quote over shortly.

Kind regards,

Lucinda E.

Date Posted:
10/21/2022 3:04:07 PM

Question

Id like more info on this product. Does the table go up and down with the lift arms Does the sling have pull cords to properly position it under the patient? Can I get lateral supports? Could you please call me at your connivence to discuss?Thank you

Answer

Good Morning Aram:

Thank you for your inquiry.  We will have a quote for you on Monday.  

Date Posted:
10/20/2022 6:35:53 PM

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