If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
Hello...Please contact me regarding your products and dealer in South Florida. Thank you. Scott
Answer
Dear Mr. Carr:
Thank you for your inquiry. We are an internet based company and do not have outside dealers. Please let us know what products you maybe interested in.
Date Posted:
7/12/2010 12:03:06 PM
Question
Do you have a product catalog? Thank you
Answer
Dear Mr. Rocha:
Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 or 713-589-6059 international and a customer service representative will be happy to assist you.
Date Posted:
7/12/2010 11:14:41 AM
Question
Iam the Managing Director of Biotech Medical Inc.We are reputable buyers of medical equipements for more than 20yrs of good and quality customer relation with all our our suppliers. I will be glad to have a mutual relationship with your company whereby adequate medical equipent can be supplies to us within a short period of time after placing the other online through your website. Lookiing ahead to read from your company soonest. Kinds Regards Maxwell
Answer
Dear Mr. Maxwell:
Thank you for your inquiry. Could you please be more specific about your medical product needs.
Date Posted:
7/12/2010 11:14:28 AM
Question
Could I please have a price for 8 cases and a lead time.
Answer
Dear Shona,
Thank you for inquiry. We currently have these items in stock. They would ship from Dallas, TX.(2-4 days)
Item #KDL31142410, price $329.95 for a box of 168 pieces.
Description: COUNTER,NEEDLE,MAGNETIC/CLR TOP,10-60 CT
Respectfully,
MSEC
Date Posted:
7/12/2010 6:15:24 AM
Question
1. does this stretcher can be rised or lowered2. can the bars on the side be lowered to transfer patient from bed to this stretcher?Thank you!Lily
Answer
Dear Lily,
Thank you for the inquiry. This stretcher is collapsable (it lowers and rises). The bars on the side fold down in order for the patient to get on and off easily or be transferred to a bed. Please let me know if you have any other questions. If you need a quote with shipping, please email or call me.
Respectfully,
Christina Villa - MSEC Sales
1-877-706-4480 x 107
Date Posted:
7/10/2010 3:05:06 PM
Question
I need to buy two devices jarit Appel nh 5mm left courved. You can send them to the United States? I await your contact best regards
Answer
Unfortunately, we do not have this specific needle holder in our inventory. You may view our available units here:
Date Posted:
7/10/2010 2:03:34 PM
Question
We are looking for a sling for my mother-in-law who has MS, she is at the last stages and cannot move any part of her body on her own, we are looking for a good sling that will fit the manual lift, that she will not fall out of, they are all too big, she is 5 2 and about 160 lbs,
Answer
Thank you for your inquiry. This sling will fit a manual lift and should be the correct size for your mother-in-law.
Date Posted:
7/10/2010 11:57:16 AM
Question
I am replacing the cabinet filter for an EnfurO2. Will this item comes with the bacteria filter too or is that a separate itemJuan
Answer
Dear Juan,
Thank you for the inquiry. The bacteria filters come separately. The item number is AGIBACTERIA (FILTER BACTERIA CONCENTRATOR 3PK), price $13.49 for a pack of 3.
Respectfully,
MSEC
Date Posted:
7/10/2010 11:56:26 AM
Question
I need to get an account representative in order to get some quotes for a purchase for the US Army in support of Operation Enduring Freedom. I have an extensive list of items that I will need a quote for. Thank you.
Answer
Dear Wesley:
Please email the list to inquiry@msecompany.net. We look forward to assiting you.
Date Posted:
7/10/2010 7:47:31 AM
Question
Are there accessories available for this cart? If so can you forward. Thanks! Joanne
Answer
Thank you for your inquiry. Please click here to see available accessories for our Malignant Hyperthermia Cart Specialty Package . Once you have made your selection, please provide us with the product number to receive pricing. If you have any questions, please don't hesitate to reply to this email or give me a call at 1-877-706-4480 x 108 Gilbert
Date Posted:
7/9/2010 1:52:44 PM
Question
How wide is the extra wide shoes? I need a 16 6e for my dad. He needs shoes so he can start therapy and that is the size the therapist measured him for.
Answer
Dear Customer,
Thank you for the inquiry. Unfortunately, since we do not have a fitting room here in the office I am not able to answer that question. The best option is to go to a Diabetic shoe distributor in your area and get properly sized.
Respectfully,
MSEC
Date Posted:
7/9/2010 10:00:35 AM
Question
I work in a sterilization dept in hospital and I have been looking for reprocessing instructions for these mask elbows with pop off. If you cannot provide them can you please give me the name of the manufacturer of them.Thank you for your help
Answer
Dear Ms. Freeman:
You can contact http://www.ainca.com/contactus.html with your inquiry.
Date Posted:
7/8/2010 8:00:54 PM
Question
I am looking for a basriatric walker with mid-range height of 31 and inside width of 29. Patient is short and heavy.
Answer
Dear Robert,
Thank you for the inquiry. I need to know the weight capacity you need the walker to have. Please respond to christina@msecompany.net
Respectfully,
MSEC
Date Posted:
7/8/2010 7:20:33 PM
Question
what is the weight limit
Answer
Thank you for your inquiry. This power chair has been discontinued. However, we have a more updated advance chair called Direct Drive Folding Powerchair which has a weight capacity of 250 lbs. The best part about the switch is that this chair is $500 cheaper! If you have any additional questions, or need shipping charges contact me directly at kgilbert@msecompany.net or 1-877-706-4480 x 108
Date Posted:
7/8/2010 3:25:08 PM
Question
Hello Sir or Mame: I am in the need of having to administer an enema to myself for the first time, {been putting it off because I am a chicken}; I was wondering if you could give me some advice on which enema bag would be appropriate for this please, thank you for taking the time to help me, appreciate it.
Answer
We have different types of enemas available:
http://en.wikipedia.org/wiki/Enema will have additional information for you.
Date Posted:
7/8/2010 3:12:51 AM
Question
What is the material for this bedsheet.Is this woven or non woven,
Answer
Dear Customer,
Thank you for the inquiry. These bed sheets are made of a poly/tissue material. They are not woven or non woven.
Respectfully,
MSEC
Date Posted:
7/8/2010 2:25:12 AM
Question
are these gowns reusable / washable
Answer
Dear Sandi,
Thank you for the inquiry, unfortunately, these gowns are not reusable or washable.
Respectfully,
MSEC
Date Posted:
7/8/2010 2:16:31 AM
Question
Are these re usable / washable gowns
Answer
Dear Sandi,
Thank you for the inquiry, unfortunately, these gowns are not reusable or washable.
Respectfully,
MSEC
Date Posted:
7/8/2010 2:02:28 AM
Question
Im looking for a atraumatic 1/2 circle 26.6mm needles and I can't find it on this site. Do you carry this item, can you get this item or can you tell where i can find a supplierThanks Tom
Answer
Unfortunately, we do not have any needles in our inventory specified as being atraumatic needles. You may try: http://www.dynamedical.com/pg2g.html
Date Posted:
7/7/2010 4:58:31 PM
Question
What grade of stainless is this wire i.e. 316, 316L, etc.Thanks,Molly
Answer
We are currently confirming this information and will be in touch to advise.
Date Posted:
7/7/2010 4:56:58 PM
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