Ask The Pros:

Question
Does the arm flip up or will it swing out and to the other side

Answer

The padded cross arm flips up.  From operator's perspective up clockwise, from patient's perspective up counterclockwise to vertical.

Date Posted:
12/2/2010 9:45:12 AM

Question
Can these bags withstand auclaving at 132 dgree centigrade for 90 minutes

Answer

Biswanath Chatterjee,

Thank you for the inquiry, unfortunately, these biohazard bags are not autoclavable.

Respectfully,

MSEC

Date Posted:
12/2/2010 2:48:24 AM

Question
I am looking for TVT obturator for my mom surgery. It is used in women''s health care @ Urology. Where can I buy it?

Answer

Dear Oksana,

Thank you for contacting us. Unfortunately, we do not carry this product. I did find another website:

http://www.ethicon360.com/products/gynecare-tvt-obturator-system-tension-sup-incont

Respectfully,

MSEC 

Date Posted:
12/1/2010 8:21:23 PM

Question
My Grandson, 4 yrs old requires a feeding pumpG-tube. Im not very knowledgeable in this matter regarding equipment. Could you tell me if this pump would work for him

Answer

This pump is suitable for this type of feeding.  Below is the user manual with additional details:

http://www.ostmedical.com/downloads/manual_sentinel_english.pdf

http://www.ostmedical.com/downloads/OST_Brochure.pdf

Date Posted:
12/1/2010 11:48:19 AM

Question
I need information about a local representative who could provide an inservice on your product the Autovent. The region is Athens, Georgia. I know you are a sales company , but do you have a list of resources?

Answer
This is not a product we show within our inventory.  If you need technical service on that item, we might suggest contacting the manufacturer or a company such as Bemes (636) 349-3377 who specializes in this type of product.

Date Posted:
12/1/2010 11:00:20 AM

Question
Dear Sir, I am interesting to buy Philips BV pulsar c-arm for cardio vascular procedures with 12'''' image intensifier or similar brand is not important, I kindly ask you to send me quotation, detailed tech specification and some pictures. In case of order what time is required to prepare goods for sending. Best regards, Levan Gamtsemlidze General manager Emergomed Georgia LTD 27, Toidze str.,0102 Tbilisi Republic of Georgia Tel: +995 90 380503 Fax:+995 32 194275 e-mail: info@emergomed.ge Skype: emergomed

Answer

Dear Levan,

Thank you for your inquiry. Regrettably, this c-arm has been sold and we have no BV pulsar available at the moment. Are you interested in any other models? Please tell me your C-arm Requirements.

Date Posted:
12/1/2010 9:02:15 AM

Question
Hello, I ordered a pair of extra long XS scrubs from your company and have not received my order. There''''s not even a tracking number to show that it has shipped. Could you please let me know what is going on with my order? 129322 Item# 106MD

Answer

Dear Ms. Farmer:

We just received an update on your order.  As a result of a backorder, your order is currently scheduled to ship this Friday, December 3rd.  We will post the tracking information at that time.  We will also let you know if there are any further delays on this item.  We appologize for the delay.  

Date Posted:
11/30/2010 6:12:42 PM

Question
I represent a manufacturer of tool boxes and cabinets. We can supply you top quality cabinets to your specifications. Or you can order from our existing product line. Please reply with purchasing contact info. or Please contact Joe at http://www.tcatoolstorage.com for pricing and any other questions.

Answer

Graham:

Thank you for your introduction.  We may be interested in learning more about your commercial cabinets.  Please ask the manufacturer to contact Gary at 713-589-6059 x 104.

Date Posted:
11/30/2010 4:22:21 PM

Question
I have had disc fussion surgery. My neck hurts all the time and sleeping is not fun. I sleep on my side and need a pillow that will not deflate after one week. Will this pillow give me relief

Answer

Dear Ms. Morrow:

Given your current condition, we would instead recommend one of the following pillows:

• Core Memory Pillow item# 291ROCMM
• SleepRight Large Side Sleeping Pillow item# 701LPSMM
• Memory Foam Cervical Pillow item# L165IMDMM
• Convoluted Cervical Pillow item# 301LDBMM

Please contact us if you have any further questions. 

Date Posted:
11/30/2010 3:56:14 PM

Question
Dear MSEC, I am considering a business opportunity bringing disposable items to Chile. To accomplish that, I would like to have your catalog and shipping fees. Kind Regards Tomas

Answer

Dear Tomas:

We do not have a printed catalog.  We offer over 100,000 products and many of those are on our website.  If you are looking for something specific, please specify the type of product and desired quantity and we will be happy to provide you with pricing including shipping.  We are currently supplying some of our products to Chile.  Please contact Christina Villa at christina@msecom.net for further assistance. 

Date Posted:
11/30/2010 12:21:08 PM

Question
To whom it may concern,Can you please provide me with all the details regarding this equipment. I am interested to buy one for home and personal used.yours Truly,Gilberto Francinilla

Answer

Dear Gilberto,

Thank you for the inquiry. We do carry the PSO2. The unit cost $5499. It comes with a 3 month warranty.

Respectfully,

MSEC

Date Posted:
11/30/2010 12:09:36 PM

Question
I had received a quote on September 21st for 2 5 drawer treatment carts. I would like to get an updated quote, if possible. You can email it to the address above or fax it to 518-773-5648. Thank you, Melissa Buanno

Answer
The price will remain the same, I will be e-mailing this price to you shortly. 

Date Posted:
11/30/2010 9:34:10 AM

Question
Just want to make sure that you have something in stock -- I am trying to order 2. Thanks

Answer
This item is in stock. 

Date Posted:
11/29/2010 8:43:55 PM

Question
Re: #129375. Per your request I faxed the signed form you sent me but it never went thru - no answer. Is my telling you that it is ok to charge my account the $714.20 be sufficient to process my order? Please advise.

Answer

Dear Ms. Werneman:

Thank you for your order.  We will go ahead and process it.  However, if you can mail in the pruchase terms to 6420 Richmond Ave., Suite 233, Houston, TX 77057 we would appreciate it.   Once again, thank you for your business.  Please let us kow if we can be of any further assistance.

Date Posted:
11/29/2010 5:01:42 PM

Question
howmany branches you have through out world

Answer

Dear Chandra:

We are on online distributor with an international market base.  We operate from Houston, Texas, USA.   Please let us know if we can be of further assistance.   

Date Posted:
11/29/2010 10:39:54 AM

Question
Am looking for wide men''s shoes nylon or similar with velcro closures for feet w/edema. Thank you.

Answer

Dear Karen,

Please take a look at the following suggestions:

http://www.medical-supplies-equipment-company.com/product/ppf/id/8604/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/14153/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/8601/new_prod_full.asp

Respectfully,

MSEC 

Date Posted:
11/28/2010 11:13:34 PM

Question
 Hello,Is it possible to get a sample Im in Canada.Also, does this mask fit under the chin and up to the ears?Thanks,Regards,Eric Beaulieubeaulieu_85@hotmail.com

Answer
Yes, we can send a sample together with your other request. I just need your full address.

Date Posted:
11/28/2010 11:10:02 PM

Question
 Hello,Is there any ways to get a sample of this Beard Protector I live in Canada, Québec province.Thanks a lot, PS: Please reply to me to my email address.Regards,Eric Beaulieu

Answer

Dear Eric,

Thank you for contacing us. Can you please send me your full address in order to send the sample?

Respectfully,

MSEC

Date Posted:
11/28/2010 10:40:16 PM

Question
Seems as though Dad is not going to skip this piece of epuipment..can you give me the weight limit so I know how to purchase the next

Answer
This cane has a 250lb weight capacity.

Date Posted:
11/27/2010 7:23:39 PM

Question
Hello I am interested in these flannel sheets and would like to know what would be the total cost with shipping to Toronto Canada zip M9V2A8. Do you also take VISA?

Answer
This will ship by US Post, the total cost for delivery and products will be $437.92 for one case.  We do accept Visa as a form of payment.

Date Posted:
11/26/2010 12:06:55 PM