Ask The Pros:

Question
My husband had a stroke 6 months ago and has use of his affected arm, but still can not type. We brrowed a TENS unit from a friend to use on his hand. Where do we place the electrodes? On each finger, or just on the top of his hand?

Answer

Dear Mrs. Obergfell:

Thank you for your inquiry.  Before using a TENS unit we recommend a visit with a chiropractor. There are many TENS units on a market and many require a prescription before purchase. A visit to a doctor will not only answer your question, but will also provide you the correct type of TENS unit to purchase as well as the correct application of such unit.

Date Posted:
11/11/2006 6:12:21 PM

Question
I have a relative who was in a coma and will be leaving the hospital to be taken care of at home. He needs head/neck support and I would like to purchase a travel/neck pillow to help. The ones I have found in the store do not provide enough support as his head would be able to sway freely. Any ideas? I appreciate any assistance you can provide. Thanks- Kari

Answer

Dear Kari,

Thank you for the inquiry.  Please visit www.msecompany.net.  In the product search please enter: GER-LVRT021ROCMM.  Let us know if you would like to order. Please call 1-877-406-4480 X 107.

Respectfully,

MSEC Customer Service

Date Posted:
11/11/2006 1:40:12 AM

Question
YOUR ARE MANUAL SERVICE OF VENTILATOR 8400ST Y MARK 7 OF BIRD.

Answer

Dear Gus,

Thank you for the inquiry, however we do not provide any service.  We strictly sell and distribute products.

Respectfully,

MSEC Customer Service

Date Posted:
11/10/2006 7:37:08 PM

Question
can you guys send equipment to Asia?

Answer

Dear Felisa,

Thank you for the inquiry. We do have a BAX Global account. This enables us to ship to any airport in the world.  Depending on the item, we can prepare a quote for the items you are interested in purchasing.  Please contact info@msecompany.net with your item numbers and shipping address.  It will be less expensive if we deliver to a major airport rather than door to door.

Respectfully,

MSEC Customer Service

Date Posted:
11/10/2006 6:10:54 PM

Question
I need some 5/32 I.D. x 1/4 O.D plastic tubing for a PEG (gastrostomy tube)feeding tube.

Answer

Dear Walter,

Thank you for the inquiry.  This is what we do have available:

http://www.medical-supplies-equipment-company.com/product/ppf/param/0_0_feeding%20tube_1_true_false1_0/product_search.asp

Respectfully,

MSEC Customer Service

Date Posted:
11/10/2006 4:33:00 PM

Question
hello I was wondering if you by chance had any footless pantyhose or tights in 20-30mmhg, or where i could buy a pair. thanks for your time

Answer

Dear Liz,

Thank you for the inquiry.  We do have open toe compression stockings. Please visit our website at www.msecompany.net to see if

Item #: M101C169VGSGSI

fits your needs.

Respectfully,

MSEC Customer Service

Date Posted:
11/9/2006 11:51:50 PM

Question
I am interested in you two basin sink, Item #: 8142-2FMAROWhat are the overall dimensions of this sink?

Answer

Dear Brian,

Thank your for the inquiry.  The overall dimensions of item #8142-2FMARO are as follows:

Unit Width:  30 in

Unit Length:  41.5 in

If you are interested in purchasing the price will be negotiable if buying more than one unit.  Please allow me to prepare a quote for you.

Date Posted:
11/8/2006 2:32:52 PM

Question
How do I find the Glucoboy for Nintendo

Answer

disregard

Date Posted:
11/7/2006 4:22:08 PM

Question
WHERE CAN I GET ONE. A PERSON I KNOW HAD BREAST CANCER AND HAD HER LIMPNODS TAKE OUT AND CAN NOT USE ANYTHING ON HER ARMS THAT CAUSE PRESSURE. HER DOCTOR WOULD LIKE HER TO MONITOR HER BLOODPRESSURE. BUT WE CAN NOT FIND ONE FOR HER TO USE AT HOME THAT WILL FIT HER UPPER LEG. AND NO SHE CAN NOT USE THE FINGER ONE EITHER. THANK YOU

Answer

Dear Teresa,

Thank you for the inquiry.  We do have a thigh cuff that would fit around the upper leg, however it is not an automatic blood pressure unit.  Please see our website www.msecompany.net and look up the in the product search item #4600SYGGSI.

Respectfully,

MSEC Customer Service

Date Posted:
11/7/2006 1:54:37 PM

Question
we need urgently to know if you sellWide Mesh Tubing 3" x 10" please can you write to us the price, minimum of order, delivery and payment terms, and if there is a shop in North Italy where we can find this product. Thanking, best regardsSAGESTERVIA G.MARCONI 3536010 ZANE' (VICENZA) ITALIA

Answer
contacted

Date Posted:
11/7/2006 4:14:30 AM

Question
I am looking to purchase a full size waterproof mattress. Is this something you carry?

Answer

Dear Dayna,

Thank you for the inquiry, however we need to know the measurements of the bed in order to supply proper information.  I believe we only have the waterproof mattresses in 36" x 80" x 5".

Thank you,

MSEC Customer Service

Date Posted:
11/6/2006 3:06:27 PM

Question
My mother is a diabetic and needs a bedroom shoe with no seams on the top in a size10.5 xwide. We have looked everywhere and cannot find such a creature. Please e-mail me and let me know where I might find a pair.

Answer

Dear Janice,

Please take a look at our selection under  "DIABETIC SHOES".

Respectfully,

MSEC Customer Service

Date Posted:
11/6/2006 1:01:48 PM

Question
I am looking for a size 3X scrub set in the colors of emerald green and mango. Can you help me.Thanks

Answer
sent to kristy

Date Posted:
11/6/2006 9:28:17 AM

Question
Hi, I am keen to know about Dental Unit - Dental Mobile Treatment Console ProCart II (220 V)for posible purchase. I am looking for a portable dental unit for use in OT in a hospital set up. My requirement is that it should have a micromotor, airroter, surgical hand piece attachment, and a scaler unit. Does the above mentioned unit provide all the attachments required ? Thanks, Dr Murali Rao, Brunei.

Answer

Dear Dr. Rao,

Thank you for the inquiry. Any additions can be combined with the Dental Mobile Treatment Console ProCart II.  You just need to specify exactly what you want and we can custom make it.  The pricing will be different, naturally.  The units do not come with the surgical hand piece attachment but with a 4 hole tubing connector. Please email your specifications to christina@msecompany.net

Respectfully,

MSEC Customer Service

Date Posted:
11/6/2006 6:23:26 AM

Question
Would do you recommend to carry dental istruments in? Is there a special type of case for this?

Answer

Dear Monica,

Thank you for the inquiry.  Please view our dental products. We don't have a specific case but we do carry quite a few portable units.

http://www.medical-supplies-equipment-company.com/product/ppf/param/1340_0__1_true/product_search.asp

Respectfully,

MSEC Customer Service

Date Posted:
11/4/2006 10:06:02 AM

Question
Do you ship to the uk?

Answer

Dear Joy,

Thank you for the inquiry.  We do in fact ship to U.K. In order for us to process please email our items and shipping request to christina@msecompany.net

Respectfully,

MSEC Customer Service

Date Posted:
11/3/2006 6:31:55 PM

Question
I need a bench that my daughter with moderate cerebral palsy can use when dressing.The bench needs to be large enough to allow her to lie down to dress and undress herself. The bench also needs to have an easy to clean covering of some type.Would you have any suggestions?Thank you.

Answer

Dear Jeanne,

Thank you for the inquiry. Please type in "TRANSFER BENCH" in the product search on our website: www.msecompany.net

If you can't find exactly what you are looking for, give us a call at 1-877-706-4480 X 107

Respectfully,

MSEC Customer Service

Date Posted:
11/2/2006 10:32:17 PM

Question
I am looking for the curtain type room dividers which hang from the ceilings in a dual occupancy rooms. Where can I find both the track that hangs from the ceiling and the curtain/hardware that goes with it?

Answer

We carry the curtains, track with hangers and end stops.  In order to assist you, we would need to know the geometry of the area you are trying to inclose (lenght and width), the height and the type of the ceiling (solid, suspended) and number of places where the track would end into a wall.  You can fax us a sketch to 713-706-4161 and we will be happy to provide you a quote.

Date Posted:
11/2/2006 8:12:06 PM

Question
Do you have any bi or monopolar cautery machines?

Answer

Dear Lynn,

Thank you for the inquiry.  We do not carry these products, please take a look at the following website:

http://www.gensurgzilla.com/

Respectfully,

MSEC Customer Service

Date Posted:
11/2/2006 6:55:29 PM

Question
Why don't you have a sizing chart on your website for Scrub Pants and Tops? Manufacturers size differently and an average size estimate chart would help with ordering.

Answer

Dear Anne,

Thank you for the suggestion.  Our website is actually under construction for the addition of that feature. Hopefully, this would also help with exchanges and/or returns.

Respectfully,

MSEC Customer Service

Date Posted:
11/2/2006 5:55:46 PM