Ask The Pros:

Question
qty 200cand F bahrain urgent basis . please contact

Answer

Please respond to whether you are the end user or distributor.

Thank you.

Date Posted:
5/4/2010 3:03:13 AM

Question
I have this chamber and mask. I forgot how to clean it. I washed the mouthpiece and attachment. However, are you supposed to wash out the chamber as well

Answer

Dear Ms. Lund:

You can wash the chamber with mild soap and warm water. 

Date Posted:
5/3/2010 12:46:15 PM

Question
Could you please let me know who and email address I should contact regarding a new bathroom product I would like your company to review? Thank you in advance. Tom Bryce StayDry Systems

Answer
6420 richmond avenue, suite 233, houston, tx 77057 

Date Posted:
5/3/2010 11:43:05 AM

Question
what kind of mattress do you suggest with this bed Would a tempurpedic mattress be OK?

Answer

Dear Pauline,

Thank you for the inquiry.  As long as the mattress is able to bend with the contours of the bed, any regular foam mattress would be fine.

Respectfully,

MSEC

Date Posted:
5/2/2010 8:00:47 PM

Question
I would like to request the following samples of your products: Disposable Gray Polyester Blanket x 2 Disposable Hospital Sheet 58 x 96 Disposable Pillow Cover 21 x 30 I am very happy to pay for the samples as well as the courier costs as I need these samples URGENTLY.

Answer

Dear Patricia,

Thank you for inquiry, unfortunately since we sell in bulk, we are not able to break a case and send a sample. I am truly sorry for the inconvenience.

Respectfully,

MSEC 

Date Posted:
5/2/2010 10:32:20 AM

Question
I am looking for a used portable oxygen concentrator. Do you have one at a reasonable price. My mom is under hospice care and wants the oxygen concentrator that doesnt use the canisters. Funds are limited and medicare will not pay for it under hospice benefits. can you help

Answer

Thank you for your inquiry.  We have received and are processing your order.

Date Posted:
5/1/2010 10:49:23 AM

Question
Pleae could you tell me if this mattress is firm enough for carrying out CPRThank youSao

Answer

Dear Sao,

Thank you for the inquiry.  This bed is NOT recommended for CPR training and/or usage. It offers a firm support for the back of a patient.  The best place to perform CPR is flat on the floor.

Respectfully,

MSEC

Date Posted:
5/1/2010 8:24:14 AM

Question
We are in need of certain Hospital eqpt like Composition Analyzer,Opthalmoscope etc for a Drilling Rig Sagar Ratna of ONGC and we like to send our enquiry.Hence pl furnish your contact details like Email,fax,Contact person to enable send our enquiry.

Answer
Please email your request to inquiry@msecompany.net 

Date Posted:
5/1/2010 1:15:29 AM

Question
would this work for me male 165 lbs.

Answer

Dear Stan,

Thank you for the inquiry.  The weight capacity of this item is 300 lbs. 

Respectfully,

MSEC

Date Posted:
4/30/2010 6:40:41 PM

Question
Is the intensity W/cm2 adjustable I see some portable units on the internet for as little as $99...are they junk? I am wanting to purchase a unit soon, so your help is appreciated.

Answer

Dear Dr. Koford:

Thank you for your inquiry.  The intensity can be varied. 

Date Posted:
4/30/2010 3:03:12 PM

Question
What are the measurements of the mattress area of this crib. How much is the mattress that goes with this crib

Answer
Note, this is only the under crib storage shelf for our infant cribs.  I will follow up with a quotation for the Crib, Mattress and Storage Shelf we discussed over the phone earlier today.

Date Posted:
4/30/2010 12:21:26 PM

Question
I am in need of a copy of your DEA 222 form.. thanks E Westerhold Procurement Specialist Xe Services LLC

Answer

Dear Ms. Westerhold:

Thank you for your inquiry.  MSEC does sell controlled substances and therefore is not required to have DEA 222.  Please let us know if you have any other questions.

Date Posted:
4/30/2010 8:36:05 AM

Question
I am wondering what happened to my order. Order No.126282, Order Date:4/16/2010 1:41:29 AM It's been two weeks and I haven't seen it. I read on the Order Status that it's In Process. What's the hold up? Thanks, Linda Leach

Answer
We appreciate your patience.  There was a temporary delay on the shipment of this item, it shipped from our NY warehouse yesterday and should arrive to you by next Thursday.  Tracking information will be available on Monday.  Again, we appreciate your patience.

Date Posted:
4/30/2010 2:14:44 AM

Question
Hello, Does your company purchase used surgical tools? We have many surgical tools we believe to be of great value. Let me know if you are interested and I can send you a list with pictures. Thanks! -Katie

Answer

Dear Ms. Fish:

Thank you for your inquiry.  However, we are not currently in the market for used surgical tools. 

Date Posted:
4/29/2010 5:04:53 PM

Question
Can this exam table lay totally flat and support the patients legs for a abdominal exam when configured for procotologic exam can you tilt the table head down?

Answer

Dear Raymond,

Thank you for the inquiry.  This table does lay totally flat but it supports to the bottom of calves so the feet will be off the table.  The head is articulating.

If you need a quote with shipping, please let me know. (christina@msecompany.net)

Respectfully,

MSEC

Date Posted:
4/29/2010 12:48:24 PM

Question
I am looking for a replacement for my Welch-Allyn diagnotic case model number 05251. I have all the eqipment, but the case is worn out. I hope you can help. Thanks, Hugh B. Scott, MD

Answer

 Dear Dr. Hugh Scott,

Thank you for the inquiry.  We do sell this hard case. The part number is #05259. The price is $55.00 plus shipping. We have it in stock and ready to ship. If you want to place the order, please call us at 1-877-706-4480 x 107 and ask for Christina.

Respectfully,

MSEC

Date Posted:
4/29/2010 9:22:51 AM

Question
I am contacting you from the UK. Do you have a UK supplier - if not do you know of any UK company that makes this size hospital cot? Thank you.

Answer

Dear Ms. Broughton:

Thank you for your inquiry,  We are not aware of any UK retailer for these products.  However, we do ship to the UK.  If you would like to receive a performa invoice please respond to inquiry@msecom.net. 

Date Posted:
4/29/2010 5:43:36 AM

Question
1. I live in Los Angeles. Do you have a dealer in the area where I can see this item in person2. Does the tub have to be refilled every time it is used? Is the water treated with anything? Is there a heating device within the unit?Thanks for your time.

Answer
Unfortunately, our only location is Houston, TX.  These tubs are recommended to be refilled each use.  The water is not treated.  There is no heating element in the unit, only a thermometer.  The water will remain at the temperature you place in the tub for a period of time as it is self-insulated, however will end up at room temperature after a while.

Date Posted:
4/28/2010 7:10:11 PM

Question
Please let me know if this patient lift is suitable for a nursing home, and if so what accesories are required to be used. Also I need the final cost with delivery to our forwarder in Miami.

Answer

Dear Jorge,

Thank you for the inquiry.  This item is definitely suitable for a nursing  home.  It is battery operated so it is easy to transport a patient from room to room.  The only accessory needed is a sling. We have many different types to choose from. Please view the following options for the slings:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1437_0__1_true/product_search.asp

The total cost will depend on which sling you choose.  Please forward the item number my email: christina@msecompany.net so that I may calculate the shipping and forward the quote.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/28/2010 4:42:50 PM

Question
Does the this mean there is 2 ft on each side of the 45 degree bend or is is 2 ft long total, Do any carriers come with the track Or are all carriers additional? How do you suspend the track? I have 12 ft high ceilings. Do you need a rigid suspension rod or will chains work?

Answer

• 2x2ft 45 degree means that 4 feet of track were bent into a 45 degree angle.
• Carriers come included with the track.
• We would recommend for the track to be attached directly to the ceiling, although a rigid rod may work as well.  Ceiling attachment hardware does not come with the track and depends on the ceiling type.
• Maximum vertical height for curtains is 120 inches.

Date Posted:
4/28/2010 4:03:19 PM