Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Will the shipping on this youthbed with the matress be shipped free?? Thanks She will be 12 but is 53 inches, I need to also check with the PT if this will last her for several years also. Thanks

Answer

This item does not qualify for free shipping, but we can definitely see if we can work with you on pricing of the bed/mattress to compensate for the shipping costs.  Please provide the destination zip code and your delivery requirements (curbside delivery or inside delivery - note that standard inside delivery is ground-level delivery through the threshold and does not include setup).

You may reply to this e-mail or contact me at Brittany@MSECompany.net with this information and we'll be happy to get the shipping costs and work out a discount for you on the bed and mattress.

Date Posted:
2/8/2013 7:12:46 AM

Question
Are your blades safe in an MR environment And are they certified?

Answer
Unfortunately, these blades are not currently MRI compatible.

Date Posted:
2/7/2013 9:26:04 AM

Question
Are these blades certified to be safe in the MR environment as well

Answer
Unfortunately, these blades are not currently MRI compatible.

Date Posted:
2/7/2013 9:10:08 AM

Question
WHAT IS MANUFACT. NAME IS THERE AN AC OUTLET OPTION?

Answer

Dear Ms. Marrow:

Thank you for your inquiry.  Unfortunately, we are unable to prewire the table for an AC plug.  To my knowledge the manufacturer is CLT Industries. 

Date Posted:
2/7/2013 8:06:57 AM

Question
You were listed on-line as a dealer for these beds. I would like to purchase 2; however, your product search didn't recognize them. Do you carry them? Please get back w/me. Thanks much! Debbie Read Crossroads Hospice

Answer
We do offer these beds in 76 and 80 inch lengths.  We will e-mail you pricing on the beds and accessories.  If you have any questions, please let me know.  Thank you!

Date Posted:
2/5/2013 7:22:36 PM

Question
Hydrogel dressings for pressure sores was prescribed for my elderly mother. Is this appropriate

Answer

If the physician prescribed a hydrogel dressing this item will be sufficient.

Date Posted:
2/5/2013 6:26:38 PM

Question
Can you tell me the dimensions on this item

Answer
The dimensions of this dispenser are: 12.5in x 11.5in x 11in.

Date Posted:
2/5/2013 3:27:08 PM

Question
we r running hospital last 14 years in pakistan now i am intersting to buying a medical equipment hospital related products thanks website.www.iqrahospital.com

Answer
Please email a list of desired products to inquiry@msecompany.net

Date Posted:
2/5/2013 3:50:16 AM

Question
Hello, Would you be interested in a J & J Mammotome Control System? Thanks- Garry

Answer
Thank you for your inquiry.  We would not interested in thisrpoduct at this time.

Date Posted:
2/4/2013 10:18:57 PM

Question
What is the largest size you have?

Answer

Hello, Germania.

We offer diapers in a variety of sizes ranging from XXS to 4XL.  The waist size for the 4XL is 95 inches.

Date Posted:
2/4/2013 3:02:17 PM

Question
I am an instructor for a medical assisting program. We have this manikin,however I am unsure of how to use all of the options he has. Do you have a downloadable manual Or an instruction sheet?

Answer

A copy of the user manual will be e-mailed to you.

Date Posted:
2/4/2013 1:35:29 PM

Question
SEND ME YOUR E-MAIL I SEND YOU SPECIFICATIONS FOR WHAT I NEED A QUOTATION FOR I NEED 17 SETS

Answer
Please repond to this email.

Date Posted:
2/2/2013 10:52:01 AM

Question
How long is the product good for after it has been opened. When should it be discarded

Answer
There is an approximate shelf life of 30 days from the date the package is opened.

Date Posted:
2/1/2013 2:54:29 PM

Question
Are you still making DAG? If so, how much.

Answer

We do not manufacture the DAG solution, which is quite unfortunate as the manufacturer has discontinued production of this item.  We do not currently have a suggested alternate and do not know if the DAG will be back on the market in the future.

Date Posted:
1/31/2013 8:06:50 PM

Question
I am looking for a hospital bed that raises and lowers electrically. Does this offer this feature

Answer

Thank you for your inquiry. Yes, the electric hospital bed does raise and lower with a touch of  button. Please check your email shortly for a special discounted price.

Date Posted:
1/30/2013 10:40:55 PM

Question
Please quote us a vital signs monitor with the following parameters: -NIBP -Temperature -SpO2 -Pulse

Answer

In order to better assist you, please provide us with a shipping address and quanity desired. 

Date Posted:
1/30/2013 5:22:59 PM

Question
Quisiera conocer la direccion dentro de Florida donde puedo ver los productos.

Answer

Hola Nicolas,

Gracias por su consulta. Lamentablemente, no disponemos de un almacén disponible en la Florida para que usted pueda ver nuestros productos. ¿Podría proporcionarme los números de los puntos y me puede dar más información y fotos si es necesario.

Date Posted:
1/30/2013 12:32:58 PM

Question
Do you carry the product Penetrex thta provides relief from inflammation related Repetitive Strain Injuries including Carpal Tunnel Syndrome, Tennis Elbow, Golfers Elbow, Tendonitis & Bursitis?

Answer
We do not carry this product however we do offer other pain relieving gels and creams.

Date Posted:
1/29/2013 10:15:42 PM

Question
how long to ship to calgary, ab canada

Answer

Dear Ms. Oxner:

Thank you for your inquiry.  In order to better answer your question, please specify the products you are interested in.   

Date Posted:
1/29/2013 7:16:27 PM

Question
could you please tell me if you ship to Canada and are these the alba care sox that have the product number of 009187 and they are black. thanks

Answer
We do ship to Canada.  The Alba socks have actually been discontinued and replaced with a generic "Diasox" brand diabetic sock.

Date Posted:
1/29/2013 1:44:03 PM

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